Published by ZyXEL Communications Corporation. All rights reserved. Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent rights nor the patent rights of others.
Certifications Go to www.zyxel.com 1 Select your product from the drop-down list box on the ZyXEL home page to go to that product's page. 2 Select the certification you wish to view from this page Federal Communications Commission (FCC) Interference Statement...
Any replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions.
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VSG-1200 User’s Guide Table of Contents Copyright ........................2 Federal Communications Commission (FCC) Interference Statement ....3 ZyXEL Limited Warranty..................4 Customer Support....................5 List of Figures ......................15 List of Tables ......................21 Preface ........................25 Chapter 1 Getting to Know Your VSG ..................27 1.1 Introducing the VSG ...................27...
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VSG-1200 User’s Guide 2.2.5 Methods of Restoring Factory Defaults ............37 Chapter 3 The Web Configurator.................... 39 3.1 Introducing the Web Configurator ..............39 3.2 Accessing the Web Configurator ................39 3.3 The Navigation Panels ..................41 3.3.1 The Configuration Menu Panel ..............41 3.3.2 Screen-Specific Link Panel ...............41 3.4 Screen Overview ....................42 3.5 General System Setting ..................42 3.6 System Login Accounts ..................45...
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VSG-1200 User’s Guide 5.3.3 Example 3: One-to-One and Many-to-One ..........66 5.4 Configuring NAT Pool ..................67 Chapter 6 Authentication ......................69 6.1 Overview ......................69 6.1.1 User Agreement ..................69 6.1.2 CAS (Central Authentication Service) ............69 6.1.3 Built-in Authentication ................70 6.1.4 RADIUS ....................70 6.1.4.1 RADIUS Accounting ................70 6.1.4.2 Vendor Specific Attribute ..............70 6.2 Authentication Settings ..................71...
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VSG-1200 User’s Guide 9.3 Creating Dynamic Accounts ................95 9.3.1 Dynamic Account Generation Using the Web Configurator ......95 9.3.2 Dynamic Account Generation Using a Statement Printer ......96 9.4 Viewing the Dynamic Account List ..............97 9.4.1 Backing Up the Dynamic Account List ............98 Chapter 10 Port-Location Mapping ..................
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VSG-1200 User’s Guide Chapter 21 System Status....................... 163 21.1 About System Status ..................163 21.2 View System Information ................163 21.3 Current User List ....................166 21.4 DHCP Client ....................167 21.5 Session List ....................167 21.6 LAN Device Status ..................168 21.6.1 Accessing the LAN Device ..............169 21.7 Billing Logs .....................169 21.7.1 Billing Logs Backup ................170 21.8 PMS Transaction ....................172...
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VSG-1200 User’s Guide Chapter 25 Configuration and Firmware Maintenance ............199 25.1 Filename Convention ..................199 25.2 Firmware Upgrade ..................199 25.2.1 Firmware Upgrade Using the Web Configurator ........199 25.2.1.1 Manual Firmware Upgrade ............200 25.2.1.2 Manual Firmware Upgrade via a TFTP Server ......200 25.2.1.3 Scheduled Firmware Upgrade ............201 25.2.2 Firmware Upgrade Using SMT .............203 25.3 Configuration File Maintenance ..............204...
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VSG-1200 User’s Guide Setting up Your Computer’s IP Address ............237 Appendix H IP Subnetting ......................249 Index........................257 Table of Contents...
VSG-1200 User’s Guide List of Figures Figure 1 Application: Internet Access for LAN Networks ..........31 Figure 2 Application: Internet Access in Public Areas ..........31 Figure 3 Application: Hotel .................... 32 Figure 4 Rack Mount: Attaching Brackets ..............34 Figure 5 Rack Mount: Securing to the Rack ..............
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VSG-1200 User’s Guide Figure 168 WAN Port Cable Pin Assignments ..............234 Figure 169 LAN Port Cable Pin Assignments ..............234 Figure 170 DB25 Male to DB9 Male Connector ............235 Figure 171 WIndows 95/98/Me: Network: Configuration ........... 238 Figure 172 Windows 95/98/Me: TCP/IP Properties: IP Address ........239 Figure 173 Windows 95/98/Me: TCP/IP Properties: DNS Configuration ......
VSG-1200 User’s Guide List of Tables Table 1 Front Panel LEDs .................... 36 Table 2 Web Configurator Screen Overview ..............42 Table 3 System Setting: System ................... 44 Table 4 System Tools: System Account ............... 47 Table 5 System Settings: WAN/LAN: LAN Configuration ..........53 Table 6 System Settings: WAN/LAN: WAN MAC Address ...........
User Guide Feedback Help us help you! E-mail all User Guide-related comments, questions or suggestions for improvement to techwriters@zyxel.com.tw or send regular mail to The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan. Thank you! Syntax Convention •...
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VSG-1200 User’s Guide • For brevity’s sake, we will use “e.g.,” as a shorthand for “for instance”, and “i.e.,” for “that is” or “in other words” throughout this manual. • The VSG-1200 Vantage Service Gateway may be referred to as the VSG-1200 or, simply, as the VSG in this User’s Guide.
VSG-1200 User’s Guide H A P T E R Getting to Know Your VSG This chapter introduces the features and applications of the VSG. 1.1 Introducing the VSG The VSG (Vantage Service Gateway) is a rack-mountable Internet Service Gateway that provides multiple subscribers easy Internet connectivity.
VSG-1200 User’s Guide SSL Secure Login With Secure Socket Layer (SSL) security activated upon login, data exchanged between the VSG and client computers is encrypted and protected. PPPoE Support (RFC2516) PPPoE (Point-to-Point Protocol over Ethernet) emulates a dial-up connection. It allows your ISP to use their existing network configuration with newer broadband technologies such as ADSL.
VSG-1200 User’s Guide DHCP Support DHCP (Dynamic Host Configuration Protocol) allows the individual computers (DHCP clients) to obtain TCP/IP configuration at start-up from a centralized DHCP server. The VSG has built-in DHCP server capability. It can assign IP addresses, an IP default gateway and DNS servers to DHCP clients.
VSG-1200 User’s Guide NAT (Network Address Translation) NAT (RFC 1631) is the translation of the IP address of a host in a packet, for example, the source address of an outgoing packet, used within one network to a different IP address known within another network.
VSG-1200 User’s Guide Figure 1 Application: Internet Access for LAN Networks 1.3.2 Internet Access in Public Areas In public areas, such as a hotel, the VSG provides high speed Internet access to subscribers. Account billing and authentication can be done either using an external RADIUS server or the built-in billing function and local subscriber database.
VSG-1200 User’s Guide H A P T E R Hardware Installation and Connection This chapter shows you how to install the VSG and make hardware connections. 2.1 Installation Options The following sections describe the different installation options. Note: Do not block the ventilation holes and leave adequate space on the rear and sides of the VSG during hardware installation.
VSG-1200 User’s Guide Figure 4 Rack Mount: Attaching Brackets 2 After attaching both mounting brackets, position the VSG in the rack by lining up the holes in the brackets with the appropriate holes on the rack. Secure the VSG to the rack with rack-mounting screws.
VSG-1200 User’s Guide Figure 6 Front Panel Reset Button Reset Button Reset Reset Butto WAN Port Console Console Reset Button LAN Ports Port Port Port 2.2.1.1 Four LAN 10/100M Ports Ethernet 10Base-T/100Base-T networks use Ethernet cables with RJ-45 connectors that look like a bigger telephone plug with 8 pins.
VSG-1200 User’s Guide 2.2.1.5 The Reset Button Use a pointed object to press this button in once to reset the VSG back to the factory defaults. Note: All your custom configuration including the system usernames and passwords will be erased. This will NOT delete the subscriber database or the port-location mappings.
VSG-1200 User’s Guide 2.2.4 Turning on the VSG Connect the female end of the supplied power cord to the power socket on the back of the VSG and the male end to an appropriate power source. When the power source is turned on, the PWR LED on the front panel turns on. 2.2.5 Methods of Restoring Factory Defaults You can erase the current configuration and restore factory defaults in two ways: •...
VSG-1200 User’s Guide H A P T E R The Web Configurator This chapter introduces how to access the web configurator and perform general system configuration. 3.1 Introducing the Web Configurator The web configurator is best viewed with Internet Explorer (version 4.0 or above) or Netscape (version 6.
VSG-1200 User’s Guide Note: The user name and password are case sensitive. Figure 9 Web Configurator: Login Firmware version 5 You should see the main screen as shown. Figure 10 Web Configurator: Main Menu Note: Please note that if there is no activity for longer than five minutes after you log in, the VSG will automatically log you out.
VSG-1200 User’s Guide 3.3 The Navigation Panels The VSG web configurator provides two levels of navigation: the Configuration Menu panel and a screen-specific link panel. 3.3.1 The Configuration Menu Panel The Configuration Menu panel on the left of all web pages provides a consistent way to access the configuration screens.
VSG-1200 User’s Guide Figure 12 Navigation Panels: Screen-specific Link Panel 3.4 Screen Overview The following table lists the various web configurator screens. Table 2 Web Configurator Screen Overview SYSTEM SETTINGS ADVANCED SETTINGS SYSTEM STATUS SYSTEM TOOLS 3.5 General System Setting The System screen displays first when you access the web configurator.
VSG-1200 User’s Guide The following table describes the labels in this screen. Table 3 System Setting: System LABEL DESCRIPTION System/ Host Enter a descriptive name (up to 32 characters) for identification purposes. Name Domain Name Enter the domain name (if you know it) here. If you leave this field blank, the VSG may obtain a domain name from a DHCP server.
VSG-1200 User’s Guide Table 3 System Setting: System (continued) LABEL DESCRIPTION Console Type Use this field to set the function of the Console port on the front panel of the VSG.Select Console Setting when you connect the console port directly to a computer for local management.
VSG-1200 User’s Guide • With the supervisor account, you can only view the system status and change the supervisor account password. The default user name are “supervisor”. • The super subscriber account is used for testing the Internet connection between the VSG and the ISP.
VSG-1200 User’s Guide Table 4 System Tools: System Account LABEL DESCRIPTION Administrator This account permits full access to all system configurations. Account Username Enter the user name for the administrative account. The default is admin. Password Enter a new administrative account password. Confirm Enter the new administrator password again for confirmation.
VSG-1200 User’s Guide Figure 15 System Tools: Reset 2 Scroll down to the Reset the system back to factory defaults section at the bottom of the screen. 3 If you want to keep all subscriber account information, select Keep subscriber profile and/or Keep port-location mapping profile.
VSG-1200 User’s Guide Figure 16 System Tools: Restart 3.9 Logging Out of the Web Configurator In the Main Menu screen, click System Tools, Logout and click Apply to exit from the web configurator. Figure 17 System Tools: Logging Out Chapter 3 The Web Configurator...
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VSG-1200 User’s Guide Chapter 3 The Web Configurator...
VSG-1200 User’s Guide H A P T E R LAN, WAN and Server Setup This chapter shows you how to configure LAN and WAN ports and server settings. 4.1 Factory Ethernet Defaults The Ethernet parameters of the VSG are preset to the following values: 1 WAN IP address of 192.168.1.1 with subnet mask of 255.255.255.0.
VSG-1200 User’s Guide 4.4.1 IP Address and Subnet Mask Like houses on a street that share a common street name, the computers on a LAN share one common network number. Where you obtain your network number depends on your particular situation. If the ISP or your network administrator assigns you a block of registered IP addresses, follow their instructions in selecting the IP addresses and the subnet mask.
DNS (Domain Name System) is for mapping a domain name to its corresponding IP address and vice versa, for example, the IP address of www.zyxel.com is 204.217.0.2. The DNS server is extremely important because without it, you must know the IP address of a machine before you can access it.
VSG-1200 User’s Guide Note: You must restart the VSG if you change the IP address. If you set the VSG as a DHCP server on the LAN, the VSG will automatically change the LAN DHCP settings based on the new LAN IP address. 4.7 WAN Configuration To configure the WAN settings on the VSG, click System Settings and WAN/LAN.
VSG-1200 User’s Guide Figure 20 System Settings: WAN/LAN: WAN IP The following table describes the related labels in this screen. Table 7 System Settings: WAN/LAN: WAN IP FIELD DESCRIPTION WAN Port Mode Get automatically from a Select this option to set the VSG to act as a DHCP client on the WAN. The DHCP server VSG obtains TCP/IP information (IP address, DNS server information, etc.) from a DHCP server.
VSG-1200 User’s Guide For the service provider, PPPoE offers an access and authentication method that works with existing access control systems (for instance, RADIUS). For the user, PPPoE provides a login and authentication method that the existing Microsoft Dial-Up Networking software can activate, and therefore requires no new learning or procedures for Windows users.
VSG-1200 User’s Guide Table 8 System Settings: WAN/LAN: PPPoE FIELD DESCRIPTION WAN Port Mode PPPoE Select this option to activate PPPoE support. Username Enter the user name exactly as your ISP assigned. If assigned a name in the form user@domain where domain identifies a service name, then enter both components exactly as given.
VSG-1200 User’s Guide Figure 22 System Settings: WAN/LAN: PPTP The following table describes the related fields in this screen. Table 9 System Settings: WAN/LAN: PPTP FIELD DESCRIPTION WAN Port Mode PPTP Select this option to activate PPTP support. Refer to Section 4.7.4 “PPTP”...
VSG-1200 User’s Guide Table 9 System Settings: WAN/LAN: PPTP (continued) FIELD DESCRIPTION Password Enter the password associated with the user name above. PPP MTU Setting Enter the size of a Maximum Transmission Unit (MTU). TCP MSS Setting Enter the size of the Maximum Segment Size (MSS). Connections ID/Name Enter your identification name of the PPTP server assigned to you by the ISP.
VSG-1200 User’s Guide Table 10 System Settings: Server LABEL DESCRIPTION Web Server Server Port Specify the port number of the embedded web server on the VSG for accessing the web configurator. The default port number is 80. Enter a number between 8010 and 8060 to access the web configurator behind a NAT-enabled network.
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VSG-1200 User’s Guide Table 10 System Settings: Server (continued) LABEL DESCRIPTION SMTP Port Specify the port number (25 is the default) for SMTP (Simple Mail Transfer Protocol). Enter a number between 2500 and 2599. Apply Click Apply to save the settings. Chapter 4 LAN, WAN and Server Setup...
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VSG-1200 User’s Guide Chapter 4 LAN, WAN and Server Setup...
VSG-1200 User’s Guide H A P T E R NAT Pool This chapter shows how to configure Network Address Translation (NAT) on the WAN for VPN packets. 5.1 NAT Introduction NAT (Network Address Translation - NAT, RFC 1631) is the translation of the IP address of a host in a packet, for example, the source address of an outgoing packet, used within one network to a different IP address known within another network.
VSG-1200 User’s Guide 5.1.2 What NAT Does In the simplest form, NAT changes the source IP address in a packet received from a subscriber (the inside local address) to another (the inside global address) before forwarding the packet to the WAN side. When the response comes back, NAT translates the destination address (the inside global address) back to the inside local address before forwarding it to the original inside host.
VSG-1200 User’s Guide In order to allow subscribers to establish multiple VPN connections to a remote VPN device with single-connection-per-source limitation, set the VSG to perform NAT on the WAN. You need to configure NAT address pool for use with VPN connections on the WAN port. The VSG automatically maps one/more private IP addresses to one/more public IP addresses for VPN packets.
VSG-1200 User’s Guide 5.3.2 Example 2: Many-to-One The figure below shows an example where the two subscribers S1 and S2 try to establish a secure VPN connection to VPN servers V1 and V2 respectively at the same time. In this case, the VSG performs Many-to-One IP address translation on the WAN since the destination address is different.
VSG-1200 User’s Guide Table 15 NAT Example: One-to-One and Many-to-One SUBSCRIBER ORIGINAL SOURCE IP TRANSLATED SOURCE IP 10.59.1.2 211.21.21.2 10.59.1.3 211.21.21.2 10.59.1.4 211.21.21.3 5.4 Configuring NAT Pool Note: You only need to set the NAT address pool if the remote VPN server(s) allows only one connection per source IP address.
VSG-1200 User’s Guide Table 16 System Settings: NAT Pool LABEL DESCRIPTION Disable Select this option to deactivate this feature. Subscribers are not be able to establish multiple connections simultaneously to the same VPN server (that has the single- connection-per-source limitation). Enable Select this option to perform address translation on the WAN to allow subscribers to establish simultaneous connections to the same VPN server (that has the single-...
VSG-1200 User’s Guide H A P T E R Authentication This chapter shows you how to set up subscriber authentication on the VSG. 6.1 Overview You can set the VSG to authenticate subscriber in a number of ways: • User agreement •...
VSG-1200 User’s Guide 3 The guest enters the provided access information. 4 Once authentication is successful, CAS informs VSG to allow Internet access to the guest. 6.1.3 Built-in Authentication The built-in authentication method is useful if you do not have a RADIUS server. You can use the built-in subscriber database to manage the subscribers.
VSG-1200 User’s Guide • Limit Download bandwidth per subscriber • Limit Upload bandwidth per subscriber • Limit Total traffic bandwidth allowed per subscriber • Specify advertising web site per subscriber • Enable/disable SMTP redirect Note: Before you can make use of these functions on the VSG, configure the proprietary VSAs on the RADIUS server.
Authentication Service) for HSIA. Then specify the fields below. Gateway Type Specify the type of this gateway from the drop-down list box. Select ZYL for ZyXEL devices. Otherwise, select GEN. Property Code Enter the provided property location code (up to five characters) for the hotel.
In the Vendor Code field, specify a number for the vendor ID. This is an IANA (Internet Assigned Numbers Authority) assigned number that identifies the vendor or enterprise. Enter 890 for ZyXEL devices. Select Send VSA together with Authentication Request to set the VSG to include the VSA information in the authentication requests.
VSG-1200 User’s Guide Select a scenario option in the Items Check field and click Apply to save the settings. Then proceed to configure the billing and accounting settings. Figure 30 System: Authentication: Scenario Guide The following table describes each scenario. Chapter 6 Authentication...
VSG-1200 User’s Guide Table 18 System: Authentication: Scenario Guide OPTION DESCRIPTION SAMPLE SUBSCRIBER LOGIN SCREEN Scenario A Select this option to use PMS Figure 31 Subscriber Login: Scenario A billing with port-location mapping. Once you configure the port- location mappings, subscribers are able to access the Internet without entering usernames and passwords.
VSG-1200 User’s Guide H A P T E R Billing Profiles and PMS Configuration This chapter shows you how to set up subscriber billing and PMS (Property Management System) configuration. 7.1 About Billing Profiles A billing profile contains information such as time unit, unit cost and/or account expiration time.
VSG-1200 User’s Guide Figure 34 System Setting: Billing: Billing Profile The following table describes the labels in this screen. Table 19 System Setting: Billing: Billing Profile LABEL DESCRIPTION Currency Specify the type of currency and/or dollar sign for billing. Number of decimal Specify the number of decimal places for the currency.
VSG-1200 User’s Guide Figure 35 System Settings: Billing: Billing Profile Setting The following table descries the labels in this screen. Table 20 System Settings: Billing: Billing Profile Setting LABEL DESCRIPTION This read-only field displays the index number of the billing profile. Name Enter a descriptive name for the billing profile for identification purposes.
VSG-1200 User’s Guide Table 20 System Settings: Billing: Billing Profile Setting (continued) LABEL DESCRIPTION Duration Select a time period (minute, hour, day, week, month or Unlimited) and enter the time unit in the field provided (not available for Unlimited). Charge Specify the unit cost in this field.
VSG-1200 User’s Guide Select Based on Room when location is important. If a subscriber disconnects from one location and reconnects in another location, the VSG prompts for the user name and password again. Select Based on Subscriber to allow a subscriber to freely move between different locations without prompting for user name and password.
VSG-1200 User’s Guide Table 21 System Setting: Billing: PMS Configuration LABEL DESCRIPTION Charge Mode (only When you set up Port-Location Mapping, your VSG offers two billing modes: for Port-Location Based on Room and Based on Subscriber. Mapping enabled) Select Based on Room when location is important. If a subscriber disconnects from one location and reconnects in another location, the VSG prompts for the user name and password again.
VSG-1200 User’s Guide H A P T E R Static Subscriber Accounts This chapter shows you how to set up and manage static subscriber accounts. 8.1 About Static Subscriber Accounts Static accounts are useful in locations such as hotels where you can match an account user name to a fixed location for easy management.
VSG-1200 User’s Guide Table 22 Static Account Settings: Global Settings LABEL DESCRIPTION Concurrent Access Select Allow concurrent access with one account to allow more than one users to access the Internet using the same account at the same time. Then specify the number of concurrent users from the Max.
VSG-1200 User’s Guide Figure 39 System Settings: Create Static Subscriber Account There are two ways to create static subscriber accounts as described in the following sections. 8.3.1 Generating Static Accounts Automatically To generate a list of static subscriber accounts automatically, set the fields in Generate a batch of static accounts in the Create Static Subscriber Account screen.
VSG-1200 User’s Guide Figure 40 Create Static Subscriber Account: Generate Automatically The following table describes the related labels in this screen. Table 23 Create Static Subscriber Account: Generate Automatically LABEL DESCRIPTION Generate a batch of static accounts Prefix Specify the starting characters affixed to the beginning of all account user names. Postfix Specify the characters to append o the end of all account user names.
VSG-1200 User’s Guide Figure 41 Create Static Subscriber Account: Manual The following table describes the related labels in this screen. Table 24 Create Static Subscriber Account: Manual LABEL DESCRIPTION This read-only field displays the index number of an entry. Username Enter the user name for a static subscriber account.
VSG-1200 User’s Guide 1 In the Create Static Subscriber Account screen and scroll down to the Static Accounts backup and restore section. 2 Click Backup. Figure 42 Static Subscriber Account: Backup and Restore 3 A File Download window displays. Click Save. Figure 43 Static Subscriber Account: Backup and Restore: File Download 4 A Save As window displays.
VSG-1200 User’s Guide Figure 44 Static Subscriber Account: Backup and Restore: Save As You can view the backed up file using any text-editing program. 8.4.2 Restoring a Static Account List You may restore the static account list if you accidentally reset the VSG back to the factory defaults and erased the subscriber account information.
VSG-1200 User’s Guide 8.5 Editing Subscriber Accounts To edit a subscriber account, click System Settings, Accounting and the Static Account Operator link to display the screen as shown next. Figure 46 Static Account Operator The following table describes the labels in this screen. Table 25 Static Account Operator LABEL DESCRIPTION...
VSG-1200 User’s Guide 8.5.1 Static Account Information Print Preview To display a printout preview of static account information, click the Print icon to display a printout preview window showing the account information. An example is shown in the following figure. Refer to Section 14.1.1 “Customizing the Account Printout”...
VSG-1200 User’s Guide Figure 48 Static Account List The following table describes the labels in this screen. Table 26 Static Account List LABEL DESCRIPTION Refresh Click Refresh to update this screen. Backup Click Backup to backup the account information to a computer. Print List Click Print List to print ALL account information on a printer connected to the computer you use to access the web configurator.
VSG-1200 User’s Guide H A P T E R Dynamic Subscriber Accounts This chapter shows you how to set up and manage dynamic subscriber accounts. 9.1 About Dynamic Subscriber Accounts Unlike a static account, a dynamic account is not permanent. Once the time allocated to a dynamic account is used up or a dynamic account remains un-used after the expiration time, the account is deleted from the account list automatically.
VSG-1200 User’s Guide For web-based dynamic account generation, you can specify up to four billing profiles (one for each of the four buttons you click to generate the accounts automatically on the web-based screen). Click System Settings, Accounting, and click the Dynamic Account Setting link to display the screen as shown next.
VSG-1200 User’s Guide Table 27 Accounting: Dynamic Account Setting (continued) LABEL DESCRIPTION Billing Profile Select a billing profile to associate to the web-based and SP buttons from the drop- down list box. Only the activated billing profiles are displayed. Refer to Section 7.1.1 “Creating a Billing Profile”...
VSG-1200 User’s Guide Figure 52 Dynamic Account Operator Panel Click a button to generate a dynamic account based on the settings you configure for the button in the Dynamic Account Setting screen. A window displays showing a printout preview of the dynamic account generated. The following figure shows an example.
VSG-1200 User’s Guide 2 Configure the Console Type field in the System screen. Refer to Section 3.5 “General System Setting” on page 3 Turn on the statement printer and make sure there is printing paper. 4 Press the button on the statement printer. A dynamic account is generated and the account information should be printed.
VSG-1200 User’s Guide Table 28 Dynamic Account List (continued) LABEL DESCRIPTION Time Created This field displays the time the account is created. First Login This field displays the time a subscriber logs in using the account. Expiration When an account is currently in use, this field displays the time before which a subscriber can still use the account to access the Internet.
VSG-1200 User’s Guide Figure 56 Dynamic Account List Backup: Save As You can view the backed up file using any text-editing program. Chapter 9 Dynamic Subscriber Accounts...
VSG-1200 User’s Guide H A P T E R Port-Location Mapping This chapter describes the port-location mapping feature. 10.1 About Port-Location Mapping With port-location mapping, you can map a port on the VSG or a VLAN-enabled switch to a room number in a building (such as a hotel). This is done using IEEE802.1q VLAN tags. The port-location mapping feature is used together with the PMS billing function so charges can be done automatically.
VSG-1200 User’s Guide Figure 57 System Setting: Port-Location Mapping The following table describes the labels in this screen. Table 29 System Setting: Port-Location Mapping LABEL DESCRIPTION Single Create Set the related fields to create a port-location mapping one at a time. Location Identifier (ID) Enter an identity (up to 20 characters) for a mapping.
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VSG-1200 User’s Guide Table 29 System Setting: Port-Location Mapping (continued) LABEL DESCRIPTION Status Select No Charge if you don’t want to bill a subscriber accessing the Internet at this port location. Select Charge for use to bill a subscriber accessing the Internet at this port location.
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VSG-1200 User’s Guide Table 29 System Setting: Port-Location Mapping (continued) LABEL DESCRIPTION Next Click Next to go to the next page. Click End to go to the last page. Chapter 10 Port-Location Mapping...
VSG-1200 User’s Guide H A P T E R Credit Card Billing and Customization This chapter shows you how to configure secure online credit card service on the VSG and customize the subscriber credit card information screen. 11.1 Overview Your VSG is integrated with Authroize.net, an online secure credit card billing service provider, allowing you to process credit card transactions via the Internet.
VSG-1200 User’s Guide 4 Configure the subscriber credit card information screen (see Chapter 12, “Subscriber Login Screen,” on page 115 for more information). 11.2 Setting up Credit Card Billing Service After you have obtained an Authorize.net account, set up the online credit card billing information in the Credit Card screen.
VSG-1200 User’s Guide Table 30 Advanced Setting: Credit Card (continued) LABEL DESCRIPTION Payment Gateway Enter the address of the Authorize.Net gateway. The default value is “https:// cardpresent.authorize.net/gateway/transact.dll”. Note: You don’t need to change this address unless instructed by Authorize.net administrator. Email Additional Select this check box to have the VSG e-mail the subscriber the information that Information...
VSG-1200 User’s Guide Figure 60 Credit Card Customization: Standard Login Screen Message: Preview 11.3.2 Service Selection Page Specify the service selection and credit card messages to display on the subscriber login screen in the Credit Card Customization screen. Chapter 11 Credit Card Billing and Customization...
VSG-1200 User’s Guide Figure 61 Credit Card Customization: Service Selection Page The following table describes the labels in this screen. Chapter 11 Credit Card Billing and Customization...
VSG-1200 User’s Guide Table 31 Credit Card Customization: Service Selection Page LABEL DESCRIPTION Service Selection Page Customize the Specify the service selection messages in the fields provided. message for the service selection page. Service Selection Enter a message to instruct the subscribers to select a billing profile. Messages Purchase Unit Enter a message to instruct the subscribers to select the number of time units to...
VSG-1200 User’s Guide Table 31 Credit Card Customization: Service Selection Page (continued) LABEL DESCRIPTION Fax Select this checkbox to display this field and specify the label name of the field in which subscribers enter the fax numbers. Preview of the Click Preview of the Service Selection Page for a preview screen (see Figure 62 Service Selection...
VSG-1200 User’s Guide Figure 63 Credit Card Customization: Successful Page The following table describes the labels in this screen. Table 32 Credit Card Customization: Successful Page LABEL DESCRIPTION Successful Enter a message to notify the subscribers that the credit card validation is Message successful.
VSG-1200 User’s Guide The following figure shows an example. Figure 64 Credit Card Customization: Successful Page: Preview 11.3.4 Fail Page You can customize the notification screen to display on the subscriber’s computer when the credit card is not validated or the transaction is not successful. Scroll down the Credit Card Customization screen and configure the Fail Page fields and click Apply to save the changes.
VSG-1200 User’s Guide The following table describes the labels in this screen. Table 33 Credit Card Customization: Fail Page LABEL DESCRIPTION Notification Enter additional message(s). For example, why the transaction failed. . Message 1 .. 3 Try Again Button Enter the label name for the button subscribers click to display the screen in which the subscribers can enter the credit card information again.
VSG-1200 User’s Guide H A P T E R Subscriber Login Screen This chapter shows you how to customize the subscriber login screen when subscriber control is activated. 12.1 About the Subscriber Login Screen When subscriber authentication is activated in the Authentication Configuration screen, the subscriber login screen is the first screen that all subscribers see when trying to access the Internet.
VSG-1200 User’s Guide Figure 67 Customization: Login 12.2.1 Standard Subscriber Login Screen The standard subscriber login screen is the VSG’s pre-configured, default simple login screen. You can modify the screen color and title and add copyright information and a footnote. In the Login Screen Configuration screen, select Standard.
VSG-1200 User’s Guide Figure 68 Customization: Login: Standard The following table describes the related labels in this screen. Table 34 Customization: Login: Standard LABEL DESCRIPTION Standard Select this option to use the standard subscriber login screen. Title Enter the login page title (up to 80 characters) in the field provided. Footnote Select this check box and enter up to 240 characters in the field provided to add the footnote to the login screen.
VSG-1200 User’s Guide Figure 69 Subscriber Login Screen Example: Standard Note: For credit card settings, refer to Chapter 11, “Credit Card Billing and Customization,” on page 105. 12.2.2 Redirect Subscriber Login Screen You can set the VSG to redirect the subscribers a to another login screen. In the Login Screen Configuration screen, select Redirect.
VSG-1200 User’s Guide 12.2.3 Advanced Subscriber Login Screen Use the Advanced login screen option to customize a login screen where you can create a welcome slogan and add advertising information. Figure 71 Customization: Login Screen: Advanced The following table describes the related fields. Table 36 Customization: Login Screen: Advanced FIELD DESCRIPTION...
Select this option to configure and set the VSG to display the subscriber login screen in two frames. Top Frame Enter a web site address in the URL field, for example, http://www.zyxel.com. Bottom Frame The bottom frame of the subscriber login screen displays the default login prompt. You cannot configure this part of the screen.
VSG-1200 User’s Guide Figure 74 Subscriber Login Screen Example: Frame 12.2.5 Service Selection Messages The service selection messages are available in the subscriber login screen only when you configure the VSG to use PMS billing. Chapter 12 Subscriber Login Screen...
VSG-1200 User’s Guide Figure 75 Customization: Service Selection Customization The following table describes the related labels. Table 38 Customization: Service Selection Customization LABEL DESCRIPTION Service Selection Customization Service Selection Enter a message to instruct the subscribers to select a billing profile. Messages Purchase Unit Enter a message to instruct the subscribers to select the number of time units to...
VSG-1200 User’s Guide H A P T E R Subscriber Information Window This chapter shows you how to customize the subscriber information window. 13.1 About the Information Window You can set the VSG to display an information window after a subscriber has successfully logged in.
VSG-1200 User’s Guide Figure 77 Customization: Information Window The following table describes the labels in this screen that you set to customize the information window. Table 39 Customization: Information Window LABEL DESCRIPTION Window Name Enter a descriptive name (up to 30 characters) as the title of the window. Main message Enter a short message (up to 30 characters).
VSG-1200 User’s Guide The following figure shows an information window example. Figure 78 Subscriber Pop-up Information Window Example Chapter 13 Subscriber Information Window...
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VSG-1200 User’s Guide H A P T E R Account Printout This chapter describes how you can customize and display a preview of the information of an account. 14.1 About the Account Printout After you have created the subscriber accounts, you can print out the account information. The printout page is different for static and dynamic subscriber accounts.
VSG-1200 User’s Guide Figure 79 Customization: Account Printout The following table describes the labels in this screen. Table 40 Customization: Account Printout LABEL DESCRIPTION Title Enter a title (up to 24 characters) for the printout. Subtitle Enter a subtitle (up to 80 characters) for the printout. Username Enter the label name for the field displaying the account username.
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VSG-1200 User’s Guide Table 40 Customization: Account Printout (continued) LABEL DESCRIPTION Additional Label Select this check box to display the specified label name(s) for the field(s) 1.. 2 displaying any additional information. For example, you can specify additional information such as ESS ID and/or WEB key for wireless stations when you connect an access point to the VSG.
VSG-1200 User’s Guide H A P T E R Bandwidth Management This chapter describes the bandwidth feature and shows you how to configure bandwidth control. 15.1 Bandwidth Management Overview Bandwidth management allows you to control the amount of outbound and inbound traffic on the LAN.
VSG-1200 User’s Guide Figure 86 Bandwidth Management: Activate 15.1.2 Configuring Equal Share Bandwidth Management To configure the VSG to impose the same bandwidth limits on all subscribers, select Equal bandwidth for all subscribers in the Bandwidth Management screen and set the related fields.
VSG-1200 User’s Guide Table 41 Bandwidth Management: Equal Share LABEL DESCRIPTION Maximum To use a pre-defined option, select the first option and choose a bandwidth from the Upstream drop-down list box. Bandwidth To manually set the bandwidth, select the second option and specify the bandwidth in the field provided.
VSG-1200 User’s Guide H A P T E R Portal Page, Advertisement Link and Walled Garden This chapter shows you how to set a portal web site, advertisement links and create walled garden web sites. 16.1 Introduction When you enable subscriber authentication in the Authentication Configuration screen, you can set the VSG to redirect a subscriber to a portal web site, display advertisement links or activate the walled garden feature for generating on-line advertising revenue.
VSG-1200 User’s Guide 16.3 Advertisement Links You can set the VSG to display an advertisement web page first on the subscriber’s computer once connected to the Internet. Click Advanced and Advertisement to display the screen as shown next. Figure 90 Advertisement The following table describes the labels in this screen.
VSG-1200 User’s Guide 16.4 Walled Garden A subscriber must log in before the VSG allows the subscriber access to the Internet. However, with walled garden, you can define the web site address(es) which all users can access without logging in. Note: A walled garden web site may not display properly or even be accessible if the domain name contains multiple IP addresses.
VSG-1200 User’s Guide Table 44 Walled Garden LABEL DESCRIPTION Link 1 … 10 In the Name field, enter a descriptive name (up to 80 characters) for the walled garden link to be displayed in the web browser. In the URL field, enter the web site address (up to 200 characters) of the web site. Apply Click Apply to save the changes.
VSG-1200 User’s Guide H A P T E R Passthrough This chapter shows you how to set up computer and web site passthrough. 17.1 About the Passthrough There are two types of pass through you can set up on the VSG: by device or by web site address You can set the VSG to allow specific computers (based on the IP or MAC address) to access the Internet without prompting for a user name and password.
VSG-1200 User’s Guide Figure 93 Passthrough: Subscriber IP and MAC Address The following table describes the fields in this screen. Table 45 Passthrough: Subscriber IP and MAC Address FIELD DESCRIPTION Subscriber IP & MAC Address Passthrough This read-only field displays the index number of an entry. IP Address Enter the IP address of a computer (in dotted decimal notation) whose packets are allowed to pass through the VSG.
VSG-1200 User’s Guide 17.2.2 Destination URL and IP Address Passthrough You can specify the IP address or the URL of the web site(s) that any user can access without entering a user name or password. Figure 94 Passthrough: Destination URL and IP The following table describes the fields in this screen.
Enter the IP address of a web site in dotted decimal notation, for example, 192.168.1.10 Pass Through Destination URL This read-only field displays the index number of an entry. URL Link Page Enter the web site address, for example, http://www.zyxel.com. Chapter 17 Passthrough...
VSG-1200 User’s Guide H A P T E R LAN Devices This chapter describes how you can remotely access devices on the LAN through the VSG. 18.1 LAN Devices and NAT Overview NAT (Network Address Translation - NAT, RFC 1631) is the translation of the IP address of a host in a packet.
VSG-1200 User’s Guide Figure 95 LAN Devices The following table describes the labels in this screen. Table 47 LAN Devices LABEL DESCRIPTION Polling Interval Specify the time interval (in minutes) between the VSG’s probes for device availability. This read-only field displays the index number of an entry. Device Name Enter the name of the LAN device for identification purposes.
VSG-1200 User’s Guide Table 47 LAN Devices (continued) LABEL DESCRIPTION Device IP Address Enter the IP address of a LAN device in dotted decimal notation. For example, 10.59.1.111. Device Server Port Enter the port number of a management service (for example, 80 for HTTP) on the LAN device.
VSG-1200 User’s Guide Figure 97 LAN Devices: Example 1 To access the web-based management interface, enter the WAN IP address of your VSG and the virtual port number of the LAN device separated by a colon. In this example, to access the access point (AP), enter “http:// 192.168.1.1:60001”...
VSG-1200 User’s Guide Figure 99 LAN Devices: Example 2 To access an inside server on the LAN, enter the WAN IP address of your VSG and the virtual port number of the inside server separated by a colon. In this example, to access the web server, enter “http:// 192.168.1.1:9602”...
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VSG-1200 User’s Guide H A P T E R Syslog and Session Trace This chapter shows you how to configure syslog logging and set the VSG to send subscriber session information. 19.1 Syslog Syslog logging allows the VSG to send logs to an external syslog server that is used to store and analyze logs.
VSG-1200 User’s Guide Table 48 Logs: Syslog (continued) LABEL DESCRIPTION Server 1 IP Enter the IP address of the first syslog server on the WAN in dotted decimal Address notation. Server 2 IP Enter the IP address of the second syslog server on the WAN in dotted decimal Address notation.
VSG-1200 User’s Guide Table 49 Logs: Log Settings LABEL DESCRIPTION Syslog Name This field displays the name (or type) of the log. Select the check box(es) to send the syslog. Description This field displays a short description about the syslog. Interval Time This field displays how often the VSG sends the logs.
VSG-1200 User’s Guide Table 50 Logs: Log Format (continued) SYSLOG NAME FORMAT CREATED LAN Devices Id <MAC Address> LAN Devices Information <Number of Each time interval Information devices, Start Number, End number> Device name <status> specified (between [additional information] 1 and 10080 minutes).
VSG-1200 User’s Guide Figure 102 Advanced: Session Trace The following table describes the labels in this screen. Table 51 Advanced: Session Trace LABEL DESCRIPTION Session Trace Select Enable to set the VSG to record and send subscriber session information. Select Disable to de-activate this feature. TFTP Server IP Specify the primary and/or secondary TFTP IP address in the Primary TFTP Server Address...
VSG-1200 User’s Guide Figure 103 Session Trace Information Example Host Name User Name Date VLANId SourceIP SourceMac SourcePort DestIP DestPort Cindy 22Oct04130403 192.168.1.10 0085A0010104 3974 192.168.1.1 Cindy 22Oct04130404 192.168.1.10 0085A0010104 3977 172.20.0.63 Cindy 22Oct04130440 192.168.1.10 0085A0010104 3991 172.20.0.27 The following table describes the fields in a session information file. Table 52 Session Trace File Fields FIELD DESCRIPTION...
VSG-1200 User’s Guide H A P T E R SNMP This chapter shows you how to set up SNMP. 20.1 SNMP Overview Simple Network Management Protocol (SNMP) is a protocol used for exchanging management information between network devices. SNMP is a member of the TCP/IP protocol suite.
VSG-1200 User’s Guide The managed devices contain object variables/managed objects that define each piece of information to be collected about a device. Examples of variables include such as number of packets received, node port status etc. A Management Information Base (MIB) is a collection of managed objects.
VSG-1200 User’s Guide Figure 105 SNMP The following table describes the labels in this screen. Table 53 SNMP LABEL DESCRIPTION SNMP Select Enable to activate SNMP support. Select Disable to de-activate the SNMP support. Port SNMP Port Enter a port number on the VSG for SNMP management. The default is 161. Otherwise enter a port number between 16100 and 16199.
VSG-1200 User’s Guide H A P T E R System Status This chapter describes the screens under System Status. 21.1 About System Status The screens in System Status show the current state of the VSG. 21.2 View System Information Click System Status and System to display the screen as shown next. The System screen automatically updates every 5 seconds.
VSG-1200 User’s Guide Figure 106 System Status The following table describes the fields in this screen. Table 54 System Status FIELD DESCRIPTION System Status Host Name This field displays the description name of the VSG for identification purposes. Domain Name This field displays the domain name of the VSG. Bootrom Version This field displays the version of the bootrom.
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VSG-1200 User’s Guide Table 54 System Status (continued) FIELD DESCRIPTION WAN MAC This field displays the MAC address of the VSG on the WAN. Address LAN MAC Address This field displays the MAC address of the VSG on the LAN. WAN IP Settings WAN Port Mode This field displays the DHCP mode of the WAN port.
VSG-1200 User’s Guide 21.3 Current User List The Current User List screen displays a list of subscribers currently logged on to the VSG for Internet access. Click System Status and Current User List to display the screen as shown. Click a column heading to sort the entries if applicable.
VSG-1200 User’s Guide 21.4 DHCP Client The DHCP client table shows current DHCP client information of all network clients using the DHCP server on the VSG. Click System Status and DHCP to display the screen as shown. The DHCP Clients screen automatically updates every 5 seconds.
VSG-1200 User’s Guide Table 57 Session List (continued) LABEL DESCRIPTION IP Client This field displays the IP address of the client computer. Port Client This field displays the port number through which the client computer transmits the traffic. Port Fake This field displays the virtual port number for a session.
VSG-1200 User’s Guide Table 58 System Status: LAN Device Status (continued) LABEL DESCRIPTION Device Server Port This field displays the server port number of the LAN device. Device MAC This field displays the MAC address of the LAN device. Address Application This field displays the type of application packet that is forwarded to the LAN device.
VSG-1200 User’s Guide Figure 111 System Status: Billing Log The following table describes the labels in this screen. Table 59 System Status: Billing Log LABEL DESCRIPTION Refresh Click Refresh to update the screen. Export to Txt File Click Export to File to back the billing logs. Refer to Section 21.7.1 “Billing Logs Backup”...
VSG-1200 User’s Guide 1 In the Billing Log screen, click the Export to Txt File link. A File Download screen displays. Figure 112 Billing Log Backup: File Download 2 Select Save this file to disk and click OK. A Save As window displays. Figure 113 Billing Log Backup: Save As 3 Specify the file name and/or location and click Save to start the backup process.
VSG-1200 User’s Guide H A P T E R Secure Socket Layer This chapter shows you how to setup and enable Secure Socket Layer (SSL) security on the VSG. 22.1 About SSL SSL (Secure Socket Layer) security is a standard Internet protocol for secure communications that uses a combination of certificate-based authentication and public-key encryption.
VSG-1200 User’s Guide Figure 116 SSL Certificate Download The following table describes the labels in this screen. Table 60 SSL Certificate Download LABEL DESCRIPTION Password Enter the secret password you used when applying for the certificate. Note: This password must be the same as the one you entered at the CA’s site when creating a certificate.
VSG-1200 User’s Guide Figure 117 System Settings: Server Configuration: Enable SSL Security 2 Click Apply to save the changes and restart the VSG when prompted. 3 Click Authentication in the Configuration Menu panel and select Enable in the SSL Login Security field Chapter 22 Secure Socket Layer...
VSG-1200 User’s Guide Figure 118 System Settings: Authentication: Activate SSL Login 4 Click Apply to save the changes and restart the VSG when prompted. Chapter 22 Secure Socket Layer...
VSG-1200 User’s Guide 22.4 Installing SSL Certificate on a Computer After you enable and activate the SSL login security on the VSG, you can access the VSG through a secure connection. Follow the steps below to view and install the default SSL security certificate on a computer. 1 Access the VSG.
VSG-1200 User’s Guide Figure 121 Installing the SSL Security Certificate: View Certificate 4 Click Install Certificate to install the certificate to your computer. A Certificate Import Wizard window displays. Click Next. Figure 122 Installing the SSL Security Certificate: Certificate Import Wizard 5 Accept the default or specify the location to store the certificate.
VSG-1200 User’s Guide Figure 123 Certificate Import Wizard: Location 6 Click Finish to import the certificate. Figure 124 Certificate Import Wizard: Finish 7 A Root Certificate Store window displays as shown. Click Yes to store the certificate to the computer. Chapter 22 Secure Socket Layer...
VSG-1200 User’s Guide Figure 125 Root Certificate Store 8 When the certificate is saved successfully, a Certificate Import Wizard window displays. Click OK. Figure 126 Certificate Import Wizard 9 A Certificate window displays the detailed information. Notice that the certificate is now trusted.
VSG-1200 User’s Guide Figure 127 Certificate: Detailed Information 10Click OK in the Certificate window to return to the Security Alert window as shown. Notice that the first item in the list changed to inform you that the certificate is from a trusted host.
VSG-1200 User’s Guide H A P T E R The SMT This chapter introduces the SMT (System Management Terminal), describes how to access the SMT and provides an overview of its menus. . 23.1 Introduction to the SMT The System Management Terminal (SMT) is a menu – driven interface that you use to configure the VSG.
VSG-1200 User’s Guide Figure 129 HyperTerminal Communication Parameter Settings Example 23.2 SMT Login Screen Press to display the login screen. For your first login, enter the default administrator [ENTER] user name “admin” and default password “1234” and then press [ENTER] Note: The user name and password are case sensitive.
VSG-1200 User’s Guide Figure 130 SMT: Login Screen VSG-1200 (c) 2003 ZyXEL Communications Corporation. All Rights Reserved. Version 1.05 Username: Password: Note: The VSG automatically logs you out after five minutes of inactivity. Simply log back into the VSG if this happens.
VSG-1200 User’s Guide Table 61 SMT: Main Menu NUMBER MENU TITLE FUNCTION System Configuration Use this menu to set up general system setup. WAN Configuration Use this menu to configure the WAN port. LAN Configuration Use this menu to configure the LAN port. System Status Use this menu to view the current configuration of the VSG.
VSG-1200 User’s Guide Figure 132 SMT: System Configuration System Configuration System Name Doamin Name Console Port Speed :9600 Web Server Port E-Mail Server Redirect The following table describes the fields in this menu. Table 63 SMT: System Configuration FIELD DESCRIPTION System Name Enter a descriptive name (up to 32 characters) for identification purposes.
VSG-1200 User’s Guide 23.6 Changing the System Password Note: It is recommended you change the default system password. Follow the steps below to change the system password. 1 In the main menu, type 5 and press [ENTER] to display the Utilities menu. 2 In the Utilities menu, type 2 and press [ENTER].
VSG-1200 User’s Guide Figure 134 SMT: Restart Restart System (Y/N)? 2 Type Y and press [ENTER] to restart the VSG. Otherwise, type N and press [ENTER] to cancel the action and return to the main menu. 23.8 Reset the VSG to Factory Defaults If you forgot your administrator login user name and password, you have to use the RESET button to reset the VSG back to the factory defaults.
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VSG-1200 User’s Guide H A P T E R LAN and WAN Setup Using the This chapter shows you how to configure the LAN and WAN settings on the VSG. 24.1 LAN and WAN Overview Refer to Chapter 4, “LAN, WAN and Server Setup,” on page 51 for more information.
VSG-1200 User’s Guide Figure 136 SMT: WAN Configuration: Static or Dynamic IP Address WAN Configuration WAN Type? (D/S/P/T) IP Address :192.168.1.1 Subnet Mask :255.255.255.0 Gateway :192.168.1.254 Primary DNS Server :168.95.1.1 Secondary DNS Server The follow table describes the fields in this menu. Table 64 SMT: WAN Configuration: Static or Dynamic IP Address FIELD DESCRIPTION...
VSG-1200 User’s Guide Figure 137 SMT: WAN Configuration: PPPoE WAN Configuration WAN Type? (D/S/P/T) Username Password Connect Setting? (C/K) Max idle Time(Min) Optional Setting Service name PPP MTU Setting :1492 TCP MSS setting :1452 The following table describes the PPPoE related fields in this menu. Table 65 SMT: WAN Configuration: PPPoE FIELD DESCRIPTION...
VSG-1200 User’s Guide 24.2.3 PPTP Support To activate PPTP support on the VSG, enter T in the WAN Type field to display the WAN Configuration screen as shown next. Refer to the related web configurator section for background information. Figure 138 SMT: WAN Configuration: PPTP WAN Configuration WAN Type? (D/S/P/T) Local IP Address...
VSG-1200 User’s Guide Table 66 SMT: WAN Configuration: PPTP (continued) FIELD DESCRIPTION Max Idle Time This field is only visible when you select C in the Connect Setting field. Setting Type the time in minutes that elapses before the VSG automatically disconnects from the PPTP server.
VSG-1200 User’s Guide Figure 139 SMT: LAN Configuration LAN Configuration DHCP Configuration DHCP Service? (D/R/S) Start IP Address(Private) :10.59.1.2 DHCP Pool Size (Private) :20 Lease Time (Private) :1440 Primary DNS IP Address :168.95.1.1 Secondary DNS IP Address The following table describes the fields in this menu. Table 67 SMT: LAN Configuration FIELD DESCRIPTION...
VSG-1200 User’s Guide From the main menu, enter 4 and press [ENTER] to display the System Status menu as shown next. Figure 140 SMT: System Status System Status System Name Doamin Name Console Port Speed :9600 Web Server Port E-Mail Server Redirect WAN Configuration WAN Type? (D/S/P/T) :DHCP Client...
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VSG-1200 User’s Guide Table 68 SMT: System Status (continued) FIELD DESCRIPTION Primary DNS This field displays the IP address of the primary DNS server. Server Secondary DNS This field displays the IP address of the secondary DNS server. Server DHCP Configuration DHCP Service? This field displays the DHCP mode (Server, Relay or Disable) on the LAN port.
There are two ways to upgrade the firmware in the VSG: manually or scheduled. To manually upgrade the firmware, you have to down the latest firmware from www.zyxel.com. With scheduled firmware upgrade, the VSG automatically checks for, downloads and upgrades the latest firmware every time interval specified.
25.2.1.1 Manual Firmware Upgrade Follow the steps below to upgrade the firmware manually. 1 Download the latest firmware from www.zyxel.com to your computer. Unzip the file if it is zipped. 2 Access the web configurator. Refer to the section on accessing the web configurator for instructions.
VSG on your network. A synchronization file contains information on firmware version and filename. A sample synchronization file is shown next. Figure 145 Synchronization File Example You have to manually download the latest firmware from www.zyxel.com to the TFTP server and update the synchronization file. Chapter 25 Configuration and Firmware Maintenance...
VSG-1200 User’s Guide Figure 146 Scheduled Firmware Upgrade Example The following describes the automatic firmware upgrade process. 1 The VSG checks the synchronization file on the TFTP server for the firmware version number. 2 If the synchronization file has the latest firmware version number, VSG retrieves the latest firmware file as specified in the synchronization file.
VSG-1200 User’s Guide Table 69 Firmware Upgrade: Scheduled (continued) LABEL DESCRIPTION Synchronization A Synchronization Check file is a file containing the latest firmware filename and Check File version number on the TFTP server. Click View Sample File to display an example.
VSG-1200 User’s Guide Figure 149 SMT: Firmware Upgrade Firmware Upgrade TFTP Server IP Address :172.21.4.72 Download Filename :vsg1200v105.bin E)xecute Download R)eturn to Main Menu M)odify Enter Selection: Enter the command key and press enter. 6 Type E at the “Enter Selection:” prompt to get the firmware file from the TFTP server. Figure 150 SMT: Firmware Upgrade Process Firmware Upgrade TFTP Server IP Address :172.21.4.72...
VSG-1200 User’s Guide 1 Click System Tools and Configuration. A screen displays as shown next. Figure 151 System Tools: Configuration: Backup 2 Click Backup. A File Download window displays as shown next. Figure 152 Configuration Backup: File Download 3 Select Save this file to disk and click OK. A Save As window displays. Chapter 25 Configuration and Firmware Maintenance...
VSG-1200 User’s Guide Figure 153 Configuration Backup: Save As 4 Specify the file name and/or location and click Save to start the backup process. 25.3.2 Backup Configuration Using TFTP 1 Click System Tools and Configuration. A screen displays as shown next. 2 In the Backup section, enter the IP address of the TFTP server in dotted decimal notation in the TFTP Server IP Address field.
VSG-1200 User’s Guide Figure 154 System Tools: Configuration: Backup using TFTP 4 Click Apply. When the file transfer process is complete, a screen displays as follows. Figure 155 Configuration Backup: TFTP: Successful 25.3.3 Restore Configuration Using HTTP This section shows you how to restore a previously saved configuration. Note: This function erases the current configuration before restoring a previous back up configuration;...
VSG-1200 User’s Guide Figure 156 System Tools: Configuration: Restore 2 In the Restore section, specify the location and filename of a configuration file in the File Path field or click Browse. 3 Click Apply to start the configuration restore process. The VSG automatically restarts after the restoration process is complete.
VSG-1200 User’s Guide Figure 157 System Tools: Configuration: Restore: TFTP 2 In the Restore section, Enter the IP address of the TFTP server in dotted decimal notation in the TFTP Server IP Address field. 3 Specify a file name for the configuration backup in the Text File Name field. 4 Click Apply to start the configuration restore process.
VSG-1200 User’s Guide H A P T E R Troubleshooting This chapter covers potential problems and possible remedies. After each problem description, some instructions are provided to help you to diagnose and to solve the problem. 26.1 Using the LEDs to Diagnose Problems The LEDs are useful aides for finding possible problem causes.
VSG-1200 User’s Guide 26.1.3 The WAN Port LEDs None of the LEDs for the WAN port light up when connected to an Ethernet device. Table 72 Troubleshooting the WAN LED STEP CORRECTIVE ACTION Verify that the attached device(s) is turned on and properly connected to the VSG. Verify that Ethernet cable length does not exceed 100 meters.
VSG-1200 User’s Guide 26.3 Web Configurator I cannot access the web configurator. Table 74 Troubleshooting Web Configurator STEP CORRECTIVE ACTION Make sure you are using the correct WAN or LAN IP address. Make sure you entered the correct username and password. The default administrator username is “admin”...
VSG-1200 User’s Guide 26.5 The Statement Printer (This section is applicable when you purchase an external statement printer, also known as an account generator printer). I cannot print account information using a statement printer. Table 77 Troubleshooting the Statement Printer STEP CORRECTIVE ACTION Make sure the statement printer is connected to a power source and is turned on.
VSG-1200 User’s Guide Appendix A Product Specifications Table 78 Product Specifications: General Standard IEEE 802.3 10BASE-T Ethernet IEEE 802.3u 100BASE-TX Fast Ethernet Interface One 10/100 Ethernet WAN port (auto-crossover) Four 10/100 Ethernet LAN ports (auto-crossover) One RS232 serial port for console setting or an external statement printer One PMS RS232 serial port One reset button Networking...
VSG-1200 User’s Guide Appendix B IP Address Assignment Conflicts This appendix describes situations where IP address conflicts may occur. Subscribers with duplicate IP addresses will not be able to access the Internet. Scenario 1: The VSG is using the same LAN and WAN IP addresses The following figure shows an example where the VSG is using a WAN IP address that is the same as the IP address of a computer on the LAN.
VSG-1200 User’s Guide Scenario 3: The Subscriber IP address is the same as the IP address of a network device The following figure depicts an example where the subscriber IP address is the same as the IP address of a network device not attached to the VSG. Figure 160 IP Address Conflicts: Scenario 3 You must set the VSG to use different LAN and WAN IP addresses on different subnets if you enable DHCP server on the VSG.
VSG-1200 User’s Guide Figure 161 IP Address Conflicts: Scenario 4 This problem can be solved by adding a VLAN-enabled switch or setting the computers to obtain IP addresses dynamically. Appendix B IP Address Assignment Conflicts...
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VSG-1200 User’s Guide Appendix C Subscriber Login To log in as a subscriber, enter a web site address such as www.zyxel.com in a web browser. Depending on the settings, a subscriber login screen displays prompting for a user name and password.
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VSG-1200 User’s Guide Appendix D Vendor Specific Attributes This appendix describes the format of the vendor specific attributes supported. Overview With RADIUS server authentication, you can define vendor specific attributes (VSAs) in addition to the set of standard RADIUS attributes defined in RFC 2865 and RFC 2866. A VSA is an attribute-value pair that is sent between a RADIUS server and the VSG.
VSG-1200 User’s Guide Table 81 VSG-1200 Supported VSAs NAME DESCRIPTION TYPE VALUE Traffic-Limit This attribute defines total bandwidth (in Mbytes) allowed for a Integer maximum 4095 subscriber. Internet access is based on the total upload/ download bandwidth regardless of the account expiration time.
VSG-1200 User’s Guide Error Messages The following table describes the VSA-related error messages. Table 82 VSA-related Error Messages ERROR MESSAGE DESCRIPTION The VSG is set to use the “Time to Finish” mode while the VSA Error!-Traffic limit- VSA response from the external RADIUS server include the Time to finish is selected Traffic-limit attribute.
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VSG-1200 User’s Guide Appendix E Report Printing Using the SP-200 This appendix shows you how to print reports using the SP-200. Overview The SP-200 allows you to print status reports about the subscriber accounts and general VSG system information . Simply press a key combination on the SP-200 to print a report instantly without accessing the web configurator.
VSG-1200 User’s Guide Table 83 SP-200: Report Printing Key Combination REPORT TYPE KEY COMBINATION Daily Account Summary A B C A A Monthly Account Summary A B C B B System Status A B C C C Network Statistics A B C A B The following sections describe each report printout in detail.
VSG-1200 User’s Guide The following figure shows an example. Figure 165 SP-200: Monthly Account Monthly Account ---------------------------- 2004/10 ---------------------------- Username Price bwh2y936 10.00 Cindy 10.00 9v269m55 10.00 bwh2y943 20.00 ---------------------------- TOTAL ACCOUTNS: 4 TOTAL PRICE: $ 50.00 ---------------------------- 2004/10/28 14:11:26 ---End--- System Status This report shows the current system information such as the host name and WAN IP address.
VSG-1200 User’s Guide Table 84 SP-200: System Status (continued) LABEL DESCRIPTION DHCP This field displays the DHCP mode (DHCP Server, Relay or DHCP Disable) on the LAN. DHSP If the DHCP field is DHCP Server, this field displays the first of the continuous addresses in the IP address pool.
VSG-1200 User’s Guide Table 85 SP-200: Network Statistics LABEL DESCRIPTION WAST This field displays the WAN connection status. SYST This field displays the time since the system was last restarted. WATD This field displays the number of packets transmitted on the WAN. WARD This field displays the number of packets received on the WAN.
VSG-1200 User’s Guide Appendix F Cable Types and Cable Pin Assignments RJ-45 Ethernet Port The following table describes the types of network cable used for the different connection speeds. Note: Make sure the Ethernet cable length between connections does not exceed 100 meters (328 feet).
VSG-1200 User’s Guide Figure 168 WAN Port Cable Pin Assignments The LAN Port The following table describes the Ethernet cable pin assignments for the LAN port. Table 88 LAN Port Cable Pin Assignments PIN NO RJ-45 SIGNAL ASSIGNMENT DESIGNATION Input Transmit Data + Input Transmit Data - Output Transmit Data + Unused...
VSG-1200 User’s Guide Table 89 Console Port Pin Assignment PIN NO MNEMONIC FUNCTION Received Line Signal Detector to the VSG. Transmitted Data from the VSG. Received Data to the VSG. Data Terminal Ready from the VSG. Signal Ground (Common) Data Set Ready to the VSG. Request to Send from the VSG.
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VSG-1200 User’s Guide Appendix F Cable Types and Cable Pin Assignments...
VSG-1200 User’s Guide Appendix G Setting up Your Computer’s IP Address All computers must have a 10M or 100M Ethernet adapter card and TCP/IP installed. Windows 95/98/Me/NT/2000/XP, Macintosh OS 7 and later operating systems and all versions of UNIX/LINUX include the software components you need to install and use TCP/IP on your computer.
VSG-1200 User’s Guide Figure 171 WIndows 95/98/Me: Network: Configuration Installing Components The Network window Configuration tab displays a list of installed components. You need a network adapter, the TCP/IP protocol and Client for Microsoft Networks. If you need the adapter: 1 In the Network window, click Add.
VSG-1200 User’s Guide 3 Select Microsoft from the list of manufacturers. 4 Select Client for Microsoft Networks from the list of network clients and then click 5 Restart your computer so the changes you made take effect. Configuring 1 In the Network window Configuration tab, select your network adapter's TCP/IP entry and click Properties 2 Click the IP Address tab.
VSG-1200 User’s Guide Figure 173 Windows 95/98/Me: TCP/IP Properties: DNS Configuration 4 Click the Gateway tab. • If you do not know your gateway’s IP address, remove previously installed gateways. • If you have a gateway IP address, type it in the New gateway field and click Add.
VSG-1200 User’s Guide Figure 174 Windows XP: Start Menu 2 For Windows XP, click Network Connections. For Windows 2000/NT, click Network and Dial-up Connections. Figure 175 Windows XP: Control Panel 3 Right-click Local Area Connection and then click Properties. Appendix G Setting up Your Computer’s IP Address...
VSG-1200 User’s Guide Figure 176 Windows XP: Control Panel: Network Connections: Properties 4 Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and click Properties. Figure 177 Windows XP: Local Area Connection Properties 5 The Internet Protocol TCP/IP Properties window opens (the General tab in Windows XP).
VSG-1200 User’s Guide • If you have a static IP address click Use the following IP Address and fill in the IP address, Subnet mask, and Default gateway fields. Click Advanced. Figure 178 Windows XP: Advanced TCP/IP Settings 6 If you do not know your gateway's IP address, remove any previously installed gateways in the IP Settings tab and click OK.
VSG-1200 User’s Guide • Click Obtain DNS server address automatically if you do not know your DNS server IP address(es). • If you know your DNS server IP address(es), click Use the following DNS server addresses, and type them in the Preferred DNS server and Alternate DNS server fields.
VSG-1200 User’s Guide Figure 180 Macintosh OS 8/9: Apple Menu 2 Select Ethernet built-in from the Connect via list. Figure 181 Macintosh OS 8/9: TCP/IP 3 For dynamically assigned settings, select Using DHCP Server from the Configure: list. Appendix G Setting up Your Computer’s IP Address...
VSG-1200 User’s Guide 4 For statically assigned settings, do the following: • From the Configure box, select Manually. • Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. • Type the IP address of your VSG-1200 in the Router address box. 5 Close the TCP/IP Control Panel.
VSG-1200 User’s Guide Figure 183 Macintosh OS X: Network 4 For statically assigned settings, do the following: • From the Configure box, select Manually. • Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. •...
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VSG-1200 User’s Guide Appendix H IP Subnetting IP Addressing Routers “route” based on the network number. The router that delivers the data packet to the correct destination host uses the host ID. IP Classes An IP address is made up of four octets (eight bits), written in dotted decimal notation, for example, 192.168.1.1.
VSG-1200 User’s Guide Since the first octet of a class “A” IP address must contain a “0”, the first octet of a class “A” address can have a value of 0 to 127. Similarly the first octet of a class “B” must begin with “10”, therefore the first octet of a class “B”...
VSG-1200 User’s Guide For example, 192.1.1.0 /25 is equivalent to saying 192.1.1.0 with mask 255.255.255.128. The following table shows all possible subnet masks for a class “C” address using both notations. Table 94 Alternative Subnet Mask Notation SUBNET MASK IP ADDRESS SUBNET MASK “1”...
VSG-1200 User’s Guide Example: Four Subnets The above example illustrated using a 25-bit subnet mask to divide a class “C” address space into two subnets. Similarly to divide a class “C” address into four subnets, you need to “borrow” two host ID bits to give four possible combinations of 00, 01, 10 and 11. The subnet mask is 26 bits (11111111.11111111.11111111.11000000) or 255.255.255.192.
VSG-1200 User’s Guide Subnetting With Class A and Class B Networks. For class “A” and class “B” addresses the subnet mask also determines which bits are part of the network number and which are part of the host ID. A class “B” address has two host ID octets available for subnetting and a class “A” address has three host ID octets (see Table 91) available for subnetting.
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VSG-1200 User’s Guide Index Symbols authentication setup Authroize.net auto-crossover “natural” mask automate firmware upgrade automatic firmware upgrade process Numerics 4-Port Switch back up configuration file backing up billing logs bandwidth control bandwidth limit downlink Access Control uplink access point (AP) Bandwidth Management 80, 133 accessing a LAN device...
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VSG-1200 User’s Guide successful notification transaction failed message current user list Customer Support 27, 69, 73 customize subscriber login screen CAS (Central Authentication Service) 27, 69 certificate private key secret password Certification Authority (CA) change system password daily account summary class of service bandwidth management destination host class-based bandwidth allocation...
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VSG-1200 User’s Guide EIA standard size rack hardwired address E-mail forwarding High Speed Internet Access (HSIA) 27, 69 e-mail server Hilton Group Corporation redirect Host ID equal-share bandwidth allocation host ID configure hotspots error messages HSIA 27, 69, 73 Ethernet cable length specifications types Ethernet port...
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VSG-1200 User’s Guide NAT examples NAT Mapping Types NAT Pool LAN bandwidth management NAT-enabled device LAN device network cable accessing via the VSG network management management example port mapping Network Management System (NMS) remote management 145, 169 network number status network statistics LAN device management 160, 161...
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VSG-1200 User’s Guide configuring reset button, the 28, 34 create mapping 102, 103 restart the VSG restore restore configuration file power specification restore factory defaults PPPoE 28, 192 RFC 1631 30, 63 connect on demand RFC2516 idle timeout RJ-45 keep alive rubber feet Redial Period PPPoE (Point-to-Point Protocol over Ethernet)
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Administrator login Web Configurator web server port Web Configurator display web-based configurator winipcfg uplink port User Agreement ZyXEL Limited Warranty User Guide feedback Note Vendor Specific Attribute Vendor Specific Attributes (VSAs) vendor specific attributes (VSAs) ventilation ventilation holes virtual port...