HP zx2000 Technical Reference Manual page 101

offline diagnostics environment (ODE)
The Offline Diagnostics Environment is an offline support tools platform that enables users to
troubleshoot a system that cannot be tested using online tools. These may be accessed through
the HP e-DiagTools Hardware Diagnostics menus or as separate applications. The offline
environment is also useful for some types of testing in which it is not desirable to have to boot
the system first.
Tools Provided
The ODE includes a variety of diagnostics tools. Depending on your system and configuration,
these may include some or all of the following tools, as well as additional tools specific to your
system:
■
MAPPER is an offline system configuration mapping utility. It identifies and displays a list
of system components including hardware modules and peripheral devices.
■
CPUDIAG is a CPU diagnostics tool.
■
MEMDIAG is a memory diagnostics tool.
■
PERFVER is a utility for testing peripherals attached to the boot path.
To access a detailed list of tools provided on your system, from the ODE Main Menu:
View Release Notes and Documentation Menu
1. Select
2. Browse the documentation and release notes.
running ODE from the offline Diagnostics and Utilities CD
ODE uses a command line interface, which allows the user to select specific tests and/or utilities
to execute on a specific hardware module.
To run ODE from the HP IPF Offline Diagnostics and Utilities CD:
1. Insert the CD into the CD/DVD drive and reset system power, the system should come up to
the boot manager.
2. If the boot manager is already configured, and the CD/DVD drive is configured as one of the
boot devices, you move the cursor to the line which shows the CD/DVD drive, and press
Enter
. The CD then will boot to the Launch Menu.
3. Select
Run the Off-line Diagnostic Environment (ODE)
NOTE: If you are unable to boot from your CD/DVD drive, restart your system and check the
boot options from the
configured to boot from the CD/DVD drive.
For further information, see
"Offline Diagnostics." This site includes links to a FAQ, conceptual overview, and a quick
reference guide to ODE. Also see the section titled "Diagnostics (Support Tools) General,"
especially the SupportPlus: Diagnostic User's Guide, Chapter 3. "Using the SupportPlus Media
to Run Offline Diagnostics" is a useful chapter for more information on what ODE is, and how to
run it.
References to the SupportPlus Media in the SupportPlus User's Guide, Chapter 3, should be
ignored: they do not apply to zx2000 systems. However, the conceptual and procedural
information still applies to IPF systems. Any discrepancies have been noted and explained in the
SupportPlus User's Guide, and elsewhere, as appropriate.
technical reference guide
Boot Options Maintenance Menu
http://docs.hp.com/hpux/diag
from the launch menu.
to ensure that your system is
under the section titled
Troubleshooting
4–17