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HP zx2000 Getting Started Manual

Hp zx2000: quick start
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Download this manual See also: Reference Manual, Getting Started Manual
Getting Started Guide
hp workstation zx2000
Document Part Number: A7844-90050
July 2004
This guide provides an overview of the system front and rear panel
connectors, instructions on how to set up and configure your system,
and troubleshooting tips. The appendix includes regulatory notices.

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Summary of Contents for HP zx2000

  • Page 1 Getting Started Guide hp workstation zx2000 Document Part Number: A7844-90050 July 2004 This guide provides an overview of the system front and rear panel connectors, instructions on how to set up and configure your system, and troubleshooting tips. The appendix includes regulatory notices.
  • Page 2 The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Important Safety Warnings

    Return used batteries either to the shop from which you bought them, to the dealer from whom you purchased your system, or to HP so that they can either be recycled or disposed of in the correct way. Returned batteries will be accepted free of charge.
  • Page 4 Your HP system has been designed to respect the environment as much as possible. HP can also take back your old system for recycling when it reaches the end of its useful life. HP has a product take-back program in several countries. The collected equipment is sent to an HP recycling facilities in Europe or the U.S.A.

  • Page 5: Table Of Contents

    Software Diagnostics Tools..........2–11 HP e-DiagTools Hardware Diagnostics ....... . 2–11 Additional Diagnostics Tools for HP-UX .
  • Page 6 Contents Where to Get Help........... . 2–16 Information To Collect Before You Contact Support .

  • Page 7: Setting Up And Using Your System

    setting up and using your system This section provides: description of front and rear panel setup instructions system configuration instructions troubleshooting tips Getting Started Guide 1–1...

  • Page 8: System Description

    The zx2000 workstation is available in tower and rack-mount configurations. front panel The hp workstation zx2000 front panel has the following features: Two front-access USB connectors. Two front-access optical drive bays. Power button to turn system on or off.
  • Page 9 Front Panel, Tower Configuration Front Panel, Rack Configuration 1 Optical drive bays 2 Power LED 3 Power button 4 System LED Getting Started Guide Setting Up and Using Your System 5 Activity LED 6 Diagnostic LEDs 1-4 7 Front-access USB connectors (behind door) 8 Locator LED and Button (rack-mounted system only)

  • Page 10: Rear Panel

    Setting Up and Using Your System rear panel The connectors are shaped to go in one way only. Refer to the label on the back of the workstation. Rear Panel Connectors, Tower Configuration Rear Panel Connectors, Rack-mounted Configuration 1 Power 2 Serial ports 3 Audio (headphone, microphone) 7 Monitor port(s) on graphics card 4 USB...

  • Page 11: Setting Up Your System

    setting up your system Å WARNING: If you have any doubt that you can lift the system or monitor safely, do not try to move them without help. 1. Check the materials list shipped with your system to verify that you have all of the components.
  • Page 12 Setting Up and Using Your System over 50 years, the electronics industry has been aware of the relatively rare, but possible, threat posed by metallic particulate contamination. During recent years, a growing concern has developed in computer rooms where these conductive contaminants are formed on the bottom of some raised floor tiles.

  • Page 13: Connecting Devices

    connecting devices Before connecting any cords or cables to your system, please read the Warning Notices in the front of this manual. power, keyboard and mouse To connect the power, keyboard and mouse: 1. Connect the power cords to the rear of the monitor and the computer.

  • Page 14: Graphics Cards

    Setting Up and Using Your System graphics cards The zx2000 workstation is available with a range of graphics cards. Graphics cards may include an 15-pin connector, an 18-pin connector, or both. Only one connecting cable is needed for each monitor.

  • Page 15: Starting And Stopping Your System

    The zx2000 workstations come in several different configurations. Please pay careful attention to the directions below and choose the options that match the OS and packaging that you purchased. starting your system To start your system: 1.

  • Page 16: Initializing Your Software

    Setting Up and Using Your System initializing your software The zx2000 can be configured with the Operating System (OS) pre-installed or packaged separately. If you purchased a system with the OS pre-installed, the initialization process starts when you start the workstation for the first time.

  • Page 17: Turning Off Your System

    turning off your system To turn off the system: 1. Exit all applications. 2. Execute the Shut Down command provided by your OS. 3. When prompted, press the power button on your system. NOTE: You can also shut down using the power button on the system.

  • Page 18: Installing Hardware Components

    Setting Up and Using Your System installing hardware components If you purchased an accessory card, a graphics card, or other hardware components that were not installed in your system at the factory, you must install those components now. WARNING: For hardware installation procedures, you must power off the system and unplug the power cord from the outlet.
  • Page 19 3 memory 4 power supply 5 hard drive cage For detailed instructions on installing hardware components, see the hp zx2000 Technical Reference Guide. 4. Replace the system access covers. 5. Connect the system. Getting Started Guide Setting Up and Using Your System...

  • Page 20: Firmware And Drivers

    Setting Up and Using Your System firmware and drivers To download the latest drivers and firmware for your system, go to the “Software and Drivers” section of the HP support site: www.hp.com/go/bizsupport At this site you can also read firmware upgrade instructions and register to obtain information on new driver availability automatically.

  • Page 21: Configuring Your System

    Extensible Firmware Interface (EFI) Baseboard Management Controller (BMC) This section provides a brief introduction to these tools. For complete information, refer to “System Configuration” in the zx2000 Technical Reference Guide. extensible firmware interface (efi) The Extensible Firmware Interface (EFI) is an interface that allows you to configure the Itanium Processor Family (IPF) firmware.

  • Page 22: Remote Access

    Setting Up and Using Your System Use the up or down arrow keys to highlight an option, then press Enter EFI Shell [Built-in] to operate the EFI commands or create and run automated scripts. Boot Option Maintenance Menu order of the devices from which you want the firmware to attempt to boot the OS.

  • Page 23: Using The Efi Shell

    using the efi shell To access the EFI shell: 1. When the EFI boot option screen displays, use the arrow keys to highlight 2. A list of file systems (drives and partitions), and block devices on hard drives is displayed. For example: Device mapping table fs0: Acpi(HWP0002,100)/Pci(1|0)/Scsi(Pun0,Lun0)/HD(Part1,Sig00112233) blk0: Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)
  • Page 24 Setting Up and Using Your System 4. You can now enter commands. To run an individual command: a. Type the command at the shell prompt. For example, to clear the display on the monitor: Shell:\> cls b. Press 1–18 to execute the command. Enter Some commands require additional arguments to further define their action.
  • Page 25 The following section provides a list of EFI command categories. For more information, see the hp zx2000 Technical Reference Guide or use the EFI shell’s help system. To access a: List of EFI command classes, execute prompt. Detailed description of a command, execute command name at the EFI shell prompt.

  • Page 26: Using The Boot Option Maintenance Menu

    Setting Up and Using Your System using the boot option maintenance menu This menu allows you to select console output and input devices as well as various boot options. To: display the help available for the command, select return to the main Boot Options Maintenance menu, select highlight an item using the arrow keys, then press save your changes, select Boot Option Maintenance Menu...
  • Page 27 using the security/password menu You can set administrator and user passwords to provide different levels of access to the system firmware: The Administrator can access and change all settings in the EFI Boot Manager program and can run the EFI shell. The User can access basic functions in the EFI Boot Manager.

  • Page 28: Baseboard Management Controller (Bmc)

    These features include: local and remote diagnostics console support configuration management hardware management troubleshooting For a complete listing of BMC Commands, see the System Configuration section in the zx2000 Technical Reference Guide. 1–22 Getting Started Guide...

  • Page 29: Troubleshooting

    Troubleshooting with the LED and e-buzzer Codes Software Diagnostics Tools Restoring the OS Where to Get Help NOTE: If you need technical assistance, call HP at 1-800-593-6631 (USA) or go to contact hp in your region. Getting Started Guide troubleshooting www.hp.com/country/us/eng/contact_us.html...

  • Page 30: Your System Does Not Start Properly

    If you still have a problem, see “Software Diagnostics Tools” on page 2-11. 2–2 outlet and to the rear of the system. to the section “Troubleshooting with the e-buzzer” on page 2-9). Contact HP Support (refer to page 2-16). Getting Started Guide...

  • Page 31: You Find A Hardware Problem

    Check all keys are at the same height, and none are stuck down. Either replace the keyboard by a known working unit or try the keyboard with another system. Download the latest driver from: www.hp.com/go/bizsupport Download the latest firmware from: www.hp.com/go/bizsupport 2–3...

  • Page 32: Mouse Problems

    The mouse doesn’t work. Make sure... The mouse cable is correctly connected. You are using the correct driver. If you are using the HP enhanced mouse, ensure that the correct driver is installed. This driver is provided with all Linux preloaded systems.
  • Page 33 graphics and monitor problems The monitor doesn’t work. The system’s power indicator light works but the monitor remains blank Make sure... The monitor power cord is correctly connected. The monitor is switched ON (LED is on). The graphics card is installed and the monitor (video) cable is correctly connected.

  • Page 34: Troubleshooting With The System Leds

    Troubleshooting troubleshooting with the system LEDs Several LEDs are on the front panel of the system. The following sections describe their functions. power and system LEDs The Power and System LEDs indicate the state of the system. Power LED On (green) On (green) On (green) On (green)

  • Page 35: Diagnostic Leds

    LEDs The four diagnostic LEDs located on the front bezel of your system are labeled one through four. Chapter 4 of the hp zx2000 Technical Reference Guide provides a table with a list of faults associated with the various possible LED lighting sequences.
  • Page 36 Troubleshooting lan LEDs (back panel) The four LAN LEDs on the back panel of the system indicate LAN activity. LAN LED Location 1. Gbit Tower: Right Rack-mounted: Top 2. 100mb Tower: 2nd from right Rack-mounted: 2nd from top 3. Link Tower: 2nd from left Rack-mounted: 2nd from bottom Green 4.

  • Page 37: Troubleshooting With The E-Buzzer

    PCI card problem. Reseat or replace the PCI card. General Failure Possible problems include: System board failure, CPU connection problem, CPU failure, CPU power failure. See the hp zx2000 Technical Reference Guide for additional details and recommendations. System Board Defective system board. Contact support.
  • Page 38 To send this signal to HP Support, hold your telephone next to the front bezel when the system is booting.

  • Page 39: Software Diagnostics Tools

    ODE can also be run separately using a command line interface, which allows the user to select specific tests and/or utilities to execute on a specific hardware module. See the hp zx2000 Technical Reference Guide for more information.
  • Page 40 Troubleshooting starting hp e-diagtools 1. Insert the HP IPF Offline Diagnostics and Utilities CD in the CD or DVD drive. 2. Restart the system. 3. Select the CD/DVD boot option from the EFI startup menu. NOTE: If you are unable to boot from your CD/DVD drive, restart...

  • Page 41: Producing A Support Ticket

    4. After the test is complete: Press scroll.) Press For more information about the e-DiagTools utility, refer to the hp zx2000 Technical Reference Guide. Getting Started Guide Welcome to e-DiagTools Run eDiagTools for IPF 2 - Run e-DiagTools Basic System Test (BST)

  • Page 42: Additional Diagnostics Tools For Hp-Ux

    Troubleshooting diagnostics tools for hp-ux additional HP provides several additional tools to help you identify possible problems with your system running HP-UX. These include: Support Tools Manager. HP-UX uses an online diagnostics product called the Support Tools Manager (STM) that allows system operation verification.

  • Page 43: Recovering The Os

    Access DVD contents through Windows Explorer Linux HP Enablement Kit for Linux CD Instructions in HP Enablement Kit for Linux booklet docs.hp.com/linux, under “Linux for Itanium 2-based Servers and Workstations” CAUTION: Using the Recovery CD permanently erases the contents of your Ä...

  • Page 44: Where To Get Help

    Troubleshooting where to get help HP Customer Care Centers can help you solve problems related to HP products and, if necessary, initiate appropriate service procedures. Support is available on the web and by phone. For information on contacting HP Customer Care, go to: www.hp.com/go/bizsupport...

  • Page 45: Online Support

    5. Use the diagnostic software on your system (See “Software Diagnostics Tools” on page 2-11). 6. Run HP e-DiagTools and produce a support ticket (See “HP e-DiagTools Hardware Diagnostics” on page 2-11). online support...

  • Page 46: Additional Documentation

    Safety and Comfort Guide — information on using your workstation safely and avoiding injury or discomfort. Recovery instructions accompany CD/DVD. Recovery CD/DVD Instructions — detailed instructions on restoring your OS if you need to restore the system to the original shipping configuration. 2–18 www.hp.com/go/bizsupport Getting Started Guide...

  • Page 47: Regulatory Information

    Regulatory Information This appendix includes: Declaration of conformity International regulatory statements Getting Started Guide A–1...

  • Page 48: Declaration Of Conformity

    UL Listed to UL1950, 3nd edition, File E146385 cUL Listed to CSA 22.2 No. 950-M93 TUV Certified to EN60950 2nd edition with A1+A2+A3+A4 HP Fort Collins CCQD HTC Supplementary information: The product herewith complies with the requirements of the following Directives: Low Voltage Directive 73/23/EEC and the EMC directive 89/336/EEC and carries the CE marking accordingly.

  • Page 49: Federal Communications Commission Radio Frequency Interference Statement

    Hewlett-Packard’s FCC Compliance Tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your system. Changes or modifications not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment.

  • Page 50: Notice For France

    Regulatory Information Si le cordon secteur n’est pas livré avec votre ordinateur, utiliser un cordon secteur en accord avec votre code electrique national. USA: utiliser un cordon secteur “UL listed,” de type SVT. Canada: utiliser un cordon secteur certifié CSA. Pour votre sécurité, ne jamais retirer le capot de l’ordinateur sans avoir préalablement débranché...

  • Page 51: Noise Declaration For Germany

    noise declaration for germany Lärmangabe nach Maschinenlärmverordnung - 3 GSGV (Deutschland) LpA < 70 db am Arbeitsplatz normaler Betrieb nach EN27779: 11.92. notice for japan (class a) notice for korea notice for taiwan Getting Started Guide Regulatory Information A–5...
  • Page 52 Regulatory Information A–6 Getting Started Guide...
  • Page 53 Firmware 1–14 Front panel 1–2 Graphics Cards 1–8 2–1 Hard drive 1–2 Hardware Problem 2–1 1–20 Help 2–1 2–16 HP Customer Care 2–16 HP e-DiagTools 2–11 HP-UX 1–10 2–15 HP-UX Diagnostic Tools 2–14 IPMI 1–22 Keyboard 1–7 2–1 2–3 LAN LEDs 2–8 LED 1–2...
  • Page 54 Index Mouse 1–7 2–1 2–4 ODE 2–11 Offline Diagnostics Environment 2–11 Offline Diagnostics Environment (ODE) 2–11 Optical drive 1–2 1–3 OS 2–1 2–15 OS Setup 1–10 Password 1–9 1–16 1–21 PCI Card 2–9 Power 1–2 1–3 1–7 1–11 2–2 Processor 2–9 Rack-mount 1–3 1–5 Rear panel 1–4...

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