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Avaya 375 Series Using Manual

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Using Avaya Wireless Handset 375x
Release 4.7.4
Issue 2
August 2023

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Summary of Contents for Avaya 375 Series

  • Page 1 Using Avaya Wireless Handset 375x Release 4.7.4 Issue 2 August 2023...
  • Page 2 APPLICABLE AVAYA AFFILIATE (“AVAYA”). such modifications, additions, or deletions were performed by or on the express behalf of Avaya. End User agrees to indemnify and hold Avaya grants You a license within the scope of the license types harmless Avaya, Avaya's agents, servants and employees against...
  • Page 3 Information about Avaya’s security support policies can be written consent of Avaya can be a criminal, as well as a civil offense found in the Security Policies and Support section of https:// under the applicable law.
  • Page 4 Este equipamento não tem direito à proteção contra interferência ™ prejudicial e não pode causar interferência em sistemas devidamente The Bluetooth word mark and logos are registered trademarks autorizados. owned by Bluetooth SIG, Inc. and any use of such marks by Avaya...
  • Page 5 Inc. is under license. Other non-Avaya trademarks and trade names are the property of their respective owners.

  • Page 6: Table Of Contents

    Contents Chapter 1: Introduction...................... 10 .......................... 10 Purpose ........................ 10 Change history Chapter 2: Avaya Wireless Handset 375x overview............. 11 ...................... 11 Technical specifications ....................... 18 Supported functions ........................ 22 Physical layout ......................  24 Parts of the 375x handset .................... 25 Icons and Text in the Display ........................ 25...
  • Page 7 Defining soft keys ...................... 90 Defining hot keys .................... 90 Defining navigation keys .................. 91 Defining the multifunction button 1 .................. 91 Defining the multifunction button 2 .......................... 92 Settings August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 8 Attach cover for no clip Chapter 13: Energy efficiency.....................  123 Chapter 14: Bluetooth headset with 375x handsets............ 124 ......................  124 Introduction to Bluetooth .................... 124 Wearing a Bluetooth headset .......................... 124 Headsets August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 9 Bluetooth headset battery ........................ 130 Troubleshooting Chapter 15: Related resources....................  132 ........................ 132 Documentation .............. 133 Finding documents on the Avaya Support website .......................... 133 Support Appendix A: Safety precautions.................. 134 ............... 134 Regulatory Compliance Statements (EU and EFTA) ................ 134 Exposure to radio frequency signals ..........

  • Page 10: Chapter 1: Introduction

    Chapter 1: Introduction Purpose This document describes features and capabilities of Avaya Wireless Handset 375x. This document is intended for people who want to learn how to use product features and capabilities. Change history Issue Date Summary of changes Release 4.7.4, Issue 2 August 2023 •...

  • Page 11: Chapter 2: Avaya Wireless Handset 375X Overview

    Bluetooth. They are highly robust handsets for use in rough and demanding environments. The following two versions of the 375x handsets are available: • Avaya Wireless Handset 3755: with messaging and alarm functions • Avaya Wireless Handset 3759: EX classified handset...
  • Page 12 Avaya Wireless Handset 375x overview Battery and charging Note: All battery times are based on optimal conditions (no roaming or handover and black display). Type Li-ion 3.7 V 920 mAh Speech time • Up to 18 h (Bluetooth disabled and Location features disabled) •...
  • Page 13 • Clear message and call lists in charger • Site survey tool Bluetooth Bluetooth radio ISM 2.4000–2.4835 GHz Supported version Supported profiles Headset and Handsfree BLE Beacon Protocol iBeacon Radio Table continues… August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 14 Transport management No special requirements for transportation Disposal management The Avaya Wireless Handset 3735 phone does not contain expensive and toxic materials. Do not throw the device into unsorted household waste. Use designated utilization points for the disposal of...
  • Page 15 With USB for fast software download, configuration and battery charging Headset connector Standard 3.5 mm, screw enforced 3.5 mm Audio Table continues… Note that not following environmental conditions can prolong charging time. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 16 Avaya Wireless Handset 375x overview Ring signal • Maximum sound level 90 dBA @ 10 cm • Adjustable in 8 steps Earpiece Adjustable in 8 steps of 3dB each Loudspeaker Duplex loudspeaking function Voice codecs G.722.2 and G.726 Languages Menu and message languages...
  • Page 17 • US: 4 mW Environmental Operating temperature −10°C to +55°C (+14°F to +131°F) Storage temperature −20°C to +60°C (−4°F to +140°F) Relative operating humidity 5 % to 95 % non-condensing Table continues… August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 18: Supported Functions

    Transport management No special requirements for transportation Disposal management The Avaya Wireless Handset 3759 phone does not contain expensive and toxic materials. Do not throw the device into unsorted household waste. Use designated utilization points for the disposal of...
  • Page 19 (250 contacts) Central phonebook Company phonebook (1000 contacts) Downloadable languages Multifunction buttons Programmable Navigation key Centralized management Personalized menus Easy replaceable battery — Easy replacement of handset Table continues… August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 20 Avaya Wireless Handset 375x overview Functions 3755 3759 Handset restrictions Bluetooth Telephony Push to Talk (PTT) Procedure call Priority call Voicemail access Microphone on/off during call Five predefined emergency numbers Messaging Mobile data Colored messaging Interactive messaging Patient ECG Waveform...
  • Page 21 Functions 3755 3759 Push button alarm Man-down and No-movement alarm Acoustic Location Signal (ALS) Alarm with data Automatic call after alarm Location BLE location Location, base stations Multicolor LED August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 22: Physical Layout

    Avaya Wireless Handset 375x overview Physical layout PQRS WXYZ Alarm button The button is push-button alarm located on the top side of the handset. You can use the Alarm button for sending alarms or dial a predefined number. LED indicator Muticolor LED indicator indicates incoming call, messaging, low battery, and charging.
  • Page 23 The function of each Soft key is indicated by text in the display just above the keys. In idle mode, user can use the Soft key for specific functions defined by the user of the handset. Table continues… August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 24: Parts Of The 375X Handset

    Avaya Wireless Handset 375x overview Multifunction button 1 By default, it is used as the Mute button. In Idle mode, you can switch the audible signals on or off with a long press. The ring signal at incoming calls can be silenced with a single press, and the microphone can be turned on or off during calls.

  • Page 25: Icons And Text In The Display

    Icons details Display icons Icon Name Description Signal strength The icon indicates the strength of the signal. The icon is located in the Status bar. Table continues… August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 26 Avaya Wireless Handset 375x overview Icon Name Description Full battery The icon indicates that battery has 75% to 100% remaining capacity. All icons indicating the battery capacity status are located in the Status bar. High battery level The icon indicates that battery has 50% to 75% remaining capacity.
  • Page 27 Silent volume The icon indicates that the ring signal has been muted. The icon appears in the Status bar when the ring volume is set to Silent. Table continues… August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 28 Avaya Wireless Handset 375x overview Icon Name Description Bluetooth The icon indicates that Bluetooth is enabled. The icon appears in the Header bar. Bluetooth headset The icon indicates that a Bluetooth headset is connected to the handset. The icon appears in the Header bar.

  • Page 29: Keys And Buttons

    Use the key to lock the keypad in combination with the Soft key "Lock". You can aslo use this key to switch between upper or lower case and digits. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 30: Alphanumeric Keys

    Avaya Wireless Handset 375x overview • Soft Keys: Soft keys The three Soft keys are located just beneath the display. The functions of each Soft key is indicated by text in the display just above the keys. In idle mode, the Soft keys can be used for specific functions defined by the user of the handset.

  • Page 31: Chargers

    • DP1 Desktop Programmer: Downloads new software and synchronizes parameters. It does not provide charging capability. Note: The Avaya Wireless Handset 375x can only be used with DP1 marked DP1–CAAD, and DC3 marked DC3-CxxD on the labels. August 2023 Using Avaya Wireless Handset 375x...

  • Page 32: Cr3 Charging Rack

    • Charging several handsets • Synchronizing parameters • Downloading software For more information about chargers, see Avaya Wireless Base Station 3700 and Wireless Gateway 3700 Installation and Operation Manual. Battery pack charger The battery pack charger is used for charging up to six spare batteries.
  • Page 33 The headset button is always functional even when the keypad lock is activated. To achieve optimal audio quality with different headset types, you must select the corresponding headset profile. For more information, see Selecting the headset profile on page 50. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 34: Chapter 3: Menu Tree

    Chapter 3: Menu tree Calls August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 35: Contacts

    PTT Group 1 (example)|| Call Back PTT Group 10 (example) Admin menu 1. Visible if defined in the WinPDM/Device Manager 2. WinPDM/Device Manager visible if the Admin menu is activated Contacts August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 36: Profiles

    When adding or editing a number in a contact, a variable or character U can be added in the Work/Mobile/Other number field. This allows the user to enter additional numerical characters before calling the number. For more information, see Procedure call on page 106. Profiles August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 37: Messaging

    Ring signal Internal call External call Call back Message alert 1| Message alert Message alert 7 Beep| Add new 1. This example profile does not have all applicable settings. Messaging August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 38: My Favourites

    When configuring the Phone call function, a variable or character U can be added to the Enter number field. This allows the user to enter additional numerical characters before calling the number. For more information, see Procedure call on page 106. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 39: Shortcuts

    When configuring the Phone Call function, a variable or character U can be added to the Enter number field. This allows the user to enter additional digits before calling the number. For more information, see Procedure call on page 106. Connections August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 40: Settings

    Unsubcribtion of the system must be made via the Admin menu or the DECT system. 2. Logout is only available if a phone is used as a shared phone. Settings August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 41 Auto lock time Change PIN code Auto key unlock Information Black Display Screen saver Black also in call High Brightness Normal Normal Rotate display text Inverted Normal Font style Bold August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 42: In Call

    When calling from a locked handset, there are limitations to what items in the In call menu are shown. However, the entire menu is accessible when calling from a handset with locked. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 43: Customizing The Menu Tree

    The menu tree can be customized by hiding some of the functions that are available but for example not in use. Which functions that can be hidden are defined in the PDM/Device Manager. See the handset’s configuration information in Installation and Administration Manual. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 44: Chapter 4: Basic Operations

    Chapter 4: Basic operations This section explains the basic operations of the handset. Note: By registering or using the handset, you agree to the terms set forth in the Avaya Software License Terms available at http://support.avaya.com/LicenseInfo. Switching the handset on Procedure 1.

  • Page 45: Log In Or Out Of A Shared Phone

    Logging off from a handset Procedure 1. Press and hold the On-hook and On/Off ( ) key. The handset displays the Logout? message. 2. Press Yes. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 46: Turning The Audible Signal On Or Off

    You can lock the keypad to prevent accidental key presses during a call. This is useful when using a headset and attaching the handset to a pocket or a belt. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 47: Locking And Unlocking The Handset

    Press the Sound off ( ) key or the Mute ( ) button while the handset is ringing. The handset stops ringing. The handset will ring for the next incoming call or message. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 48: Chapter 5: Menu Operations

    2. Select Connections. 3. Select Bluetooth. 4. Select Enable. The handset displays the Bluetooth enabled message. The handset displays a Bluetooth ( ) connection icon in the status bar. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 49 If the pairing is successful, the handset displays the Successful pairing message. The headset is connected and indicated by a colored square ( ) in front of the headset name. 9. To add another headset, repeat steps 1 to 6. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 50: Selecting The Headset Profile

    If the handset is set to Automatic, it selects a system according to the priority list. Subscribing handset to the DECT system using easy registration About this task You can subscribe the handset to the Avaya Wireless Handset 3700 Series system automatically. Before you begin Ensure the following: •...
  • Page 51 Subscribing handset to the DECT system manually About this task To subscribe a handset to the Avaya Wireless Handset 3700 Series system manually, you require the Portable Access Right Key (PARK) and Authentication Code (AC) related to the DECT system.
  • Page 52 It is possible to change the name of the system in the handset. Procedure 1. Press Menu. 2. Select Connections. 3. Select System. 4. Select Rename system. 5. Select System to rename. 6. Enter new name. 7. Select Save. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 53: Defining Handset Action When Placed In Charger During A Call

    Use this procedure to define the action of a handset when the handset is not in a call and placed in a charger. Procedure 1. Press Menu. 2. Select Connections. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 54 If a message is sent from a handset, it does not receive an indication that the recipient is absent. This function must be programmed in the PBX to be able to redirect calls or messages. You can configure additional In charger actions. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 55: Calls

    2. Select Calls > Call list. 3. Select a number from the call list. You can scroll the call list with the up and down arrows on the navigation key. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 56 6. Select Save number. Sending a message from the call list Procedure 1. Press Menu. 2. Select Calls. 3. Select Call list. 4. Select a number from the call list. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 57 To call back, select the missed call number from the call list, and then press Call or Tip: Press More to view the time and date of the call, edit the received number, add to contacts, and delete the received number. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 58: Incoming Call

    Declining a call with a predefined message on page 85 Ending a call About this task Some systems or PBXs require that the handset sends a DTMF in order to end a call. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 59: Outgoing Call

    Dialing a number from the call list Procedure 1. In the ideal mode press the Down navigation key or navigate to Menu > Calls > Call list. 2. Select a number. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 60 5. Search for a contact in any of the following ways: a. Search by name: Enter the first name and the last name or both. You can also enter names that are incomplete or includes spaces. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 61: During A Call

    • To decrease the volume, press the Volume down button. • To adjust the volume using a navigation key, press up or down on the navigation key. The handset stores and keeps the new volume level. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 62 This means that the other party in an ongoing call cannot hear you. • To unmute yourself, do the following: 1. Press More during the call. 2. Select Microphone on. 3. Press Select. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 63 Toggling between calls About this task You have started a new call during a call, and the first call is on hold. Procedure 1. Press More. 2. Select Switch. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 64 5. Press the Off-hook ( ) key to transfer the call. Starting a conference call About this task Use this procedure to initiate a conference call between several participants simultaneously. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 65 You are connected with the new caller. The other call is put on hold. When the line is free it will automatically resumes the call put on hold. This function is system dependent. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 66 Some systems or PBXs require that the handset sends Dual Tone Multi Frequency (DTMF) when pressing the keys. Use this procedure to enable the DTMF. Before you begin You must be on a call. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 67 • When receiving a call, press the soft key. The soft key can have another or no function depending on its configuration of the In call function in WinPDM or Device Manager. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 68: Push-To-Talk Group Call

    - The user does not respond to the invitation within 10 seconds If you decline the invitation, then you can rejoin the PTT call later. Procedure 1. Press Accept or August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 69 • An incoming call during an ongoing call • A message • A message during an ongoing call Procedure When you get an incoming call: 1. Press Decline or August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 70: Call Services

    These functions are system dependent. Besides the default Call services functions, 10 extra system specific call services can be defined with or without automatic disconnection. The parameters are set up in the Portable Device Manager (WinPDM). August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 71 2. Select Calls. 3. Select Call services > Divert calls. You can create a shortcut to the Call services function or activate a call service when a profile is activated. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 72: Contacts

    In addition, a company phone book with up to 1000 entries can be downloaded to the phone via the WinPDM. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 73: Adding A New Contact

    Adding a contact from the call list Procedure 1. Press Menu. 2. Select Contacts. 3. Select Add contact > From call list, and then select a number from the call list. 4. Press Add. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 74: Editing A Contact

    The administrator can add a variable or the character “U” to the Work number, Mobile number, or Other number field to allow users to enter additional numerical characters before calling the number. 7. Press OK. 8. Press Save. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 75: Deleting A Contact

    5. Press More search results to display more contacts if the number of matching entries is more than 25. Searching by number Procedure 1. Select Central phonebook. 2. (Optional) Change the selected directory. 3. Select Search by number. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 76: My Favorites

    5. Select a function using the up and down arrows on the navigation key. 6. (Optional) Enter values in the fields. This is applicable for some of the functions. 7. Press Back. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 77: Editing My Favorites

    You can call the message sender and can include a call number in the message text. You can also read a message later by pressing Close. A received message is stored in the inbox. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 78 Forwarding a message Procedure 1. Press Menu. 2. Select Messaging. 3. Select Inbox to view the message list. 4. Select the message that you want to forward, and then press View. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 79 If the sender has written a number in the message, the number can be called without dialling. This option is only visible if the number consists of minimum 3 digits. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 80 6. Select any of the following: • Work number • Mobile number • Other number 7. Press Add. 8. Enter the name for the contact, and then press OK. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 81 The keys 0-9, * or # can be used. Keys 0 and 1 contains special characters. For example, to enter the character E, press key 3 twice. E appears in the display and is selected after a timeout or when another key is pressed. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 82 4. Select the message that you want to forward, and then press View. You can scroll the message list with the up and down arrows on the navigation key. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 83: Receive A Message With Request For An Answer

    You can extend the time to display a message by pressing any button. You can also close a message to immediately see the next message in the message queue. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 84 Inbox (left image in the figure). The messages are indicated by a gradient color bar behind the envelopes. In addition, a gradient color bar is shown below the envelop when reading a colored message (right in the figure). August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 85 Declining a call with a predefined message About this task To decline a call with a predefined message, both the caller and the call receiver must be connected via an Wireless Handset 3700 system. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 86: Mobile Data

    The prefix is predefined by the user when programming the Hot key or Soft key or Service. Procedure To send the mobile data from the handset, enter the data and then press: • A pre-programmed Hot key or Soft key, or select a Service. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 87: Voicemail

    Some systems require that the mailbox extension number is downloaded to the handset. Profiles Setting up customized profiles is useful when there are many users on the same handset and who want different sound profiles. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 88: Adding A New Profile

    3. Select a profile from the list to activate it. When a profile is activated, the Profile active ( ) icon and the name of the profile are displayed in idle mode. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 89: Deleting A Profile

    If you create a shortcut to the “Phone Call” function, you can add a variable/character “U” in the “Enter Number” field that allows users to enter additional numerical characters before calling the number. Defining soft keys Procedure 1. Press Menu. 2. Select Shortcuts. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 90: Defining Hot Keys

    9. Select Control question and press Select. The default is Off. If the control question is enabled, the system displays the message: Press “Yes” to proceed. 10. Press Save. Defining navigation keys Procedure 1. Press Menu. 2. Select Shortcuts. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 91: Defining The Multifunction Button 1

    Defining the multifunction button 2 About this task The multifunction button can be defined with two different functions: a long press activates one function, and a double-press activates another function. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 92: Settings

    If you attempt to decrease the ring volume, the Volume reset to the lowest level allowed pop-up message appears on the screen. See the handset’s Configuration Manual for more information. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 93 By default, the message volume follows the ring volume setting in the handset. However, you can set the message volume to be different. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 94: Keypad Lock Settings

    The keypad is automatically locked after the lock time defined by the Auto lock time parameter expires. The administrator can configure the automatic key lock settings in the WinPDM or Device Manager. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 95 After the user has serviced the call or message, the keypad is locked again after the specified Auto lock time expires. Deactivating automatic key lock Procedure 1. Press Menu. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 96: Phone Lock Settings

    Note: If you forget the PIN code, it can be reset by your administrator. 6. Press Back. 7. Select Auto lock time, and then select the required lock time. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 97: Display Settings

    When the handset with the screen saver set to Information is in a charger, the Owner ID is displayed even if the handset is switched off. This simplifies identification when many handsets are in a charging rack. Procedure 1. Press Menu. 2. Select Settings. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 98 6. Press Back. Rotating the display text Procedure 1. Press Menu. 2. Select Settings. 3. Select Display > Rotate display text.. 4. Select one of the following: • Normal • Inverted. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 99: Time And Date Settings

    5. Press Back. Time and date settings The Avaya Wireless Base Station 3700 is responsible for providing the correct time to the handset. You cannot change the time and date displayed on the handset, you may only change the format.

  • Page 100: Call Answering Settings

    5. Press Back to save the settings. Setting the call answering behavior Procedure 1. Press Menu. 2. Select Settings. 3. Select Answering > Answer behavior. 4. Select any of the following: • Automatically August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 101: Other Settings

    Setting the Owner ID About this task Use this procedure to set the Owner ID to identify the handset. Procedure 1. Press Menu. 2. Select Settings. 3. Select Owner ID. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 102 Menu operations 4. Enter the name or identity. 5. Press Save. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 103: Chapter 6: Alarm Operation

    Silent alarms are not accompanied by signals or other indications, giving the possibility to send an alarm unnoticed. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 104: Man-Down And No-Movement Alarm

    Depending on set parameters, the ramped up ALS is played after an alarm. The signal is always ramped from the lowest volume to the highest. Press to turn the ALS off. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 105: Alarm With Location Information

    Depending on the settings, the call can be established in the following modes: • Loudspeaking mode • Normal mode • Monitoring mode August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 106: Chapter 7: Procedure Call

    In this example, the text string is as follows: *21*U The character U represents an Enter number dialog where the user can enter the phone number. 7. Press Save. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 107 123 (or select a contact with this number by pressing the Call Contact list ( ) and press OK, the number *21*123 is dialed. No call is established before you press OK, that is, post-dial. Figure 1: Enter number dialog August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 108: Chapter 8: Advanced Functions

    Clearing lists in charger You can set a parameter through the WinPDM or Device Manager to clear messaging lists and call lists that has been stored in the handset. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 109 When the parameter is activated and the function has been downloaded to the cordless telephone, the lists are deleted when located in a charger. This feature can be useful during administration of handset for new users. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 110: Chapter 9: System Handling

    The license(s) can also be added via the Admin menu in the handset. To view the handset’s software version, press *#34# in the idle mode. For more information, see Avaya Wireless Handset 3700 Series Installation and Administration Handset updates via the charging rack Whenever there are updates for the handset, you are instructed to leave the handset in a central charging rack so that the handset can be updated with new features and functions.
  • Page 111 When the update is complete, the handset displays the Handset is updated message. You can close the message by pressing OK. Figure 3: Update completed while in charger August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 112: Chapter 10: Troubleshooting

    Handset, with In charger > Other actions > Sound off enabled, is not switched off when located in charger. Table continues… August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 113: Error Or Warning Messages

    The ECG Monitoring functionality download an ECG waveform calls. starts working when the DECT image. connection point is no longer overloaded. Table continues… August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 114 3. The password is not correct. needed, contact the system administrator. 3. Make sure that you have entered correct password. Ask the system administrator if you have forgot the password. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 115: Chapter 11: Operation Notice

    Sound off ( ) key , or When re-entering the coverage area it can take a couple of minutes before the handset automatically has registered into the system. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 116: Chapter 12: Maintenance

    See A in Figure 4: Example of inserting and removing the handset from the desktop charger on page 117. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 117: Charging Spare Batteries

    Charge spare batteries using a separate battery pack charger. The battery pack charger can charge six batteries simultaneously. Caution: It is not permitted to charge intrinsically safe batteries using the battery pack charger. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 118: Replacing The Battery

    The following settings are replaced during easy replacement: • DECT registration • User parameters (including User ID) • Contacts • The extension number is assigned to the new handset. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 119: Starting Easy Replacement Procedure

    Failing to do so may result in malfunction and the new handset will need to be sent for service. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 120 The table below shows the LED indicators used by the charger during the easy replacement procedure. LED indication Description Orange, flashing File transfer during Easy Replacement. (1 000 ms on, 1 000 ms off) Table continues… August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 121: Attach The Hinge-Type Clip

    (900 ms on, 100 ms off) Attach the hinge-type clip Attach the hinge-type belt clip as described in the illustration. Attach the swivel-type clip Attach the swivel-type belt clip as described in the illustration. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 122: Attach Cover For No Clip

    Maintenance Attach cover for no clip Attach the enclosed cover as described in the illustration when no clip is to be used. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 123: Chapter 13: Energy Efficiency

    • If the charger is not used for a longer period of time, remove the power adapter to the charger. • Do not put the handset in charger when charging is not required. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 124: Chapter 14: Bluetooth Headset With 375X Handsets

    You can achieve the best audio quality in the headset when there is no obstruction between the headset and the cordless handset. Headsets A number of Bluetooth headsets for different work situations have been tested together with the handset. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 125: Enabling Bluetooth

    Enabling Bluetooth The handset supports the Bluetooth 2.0 standard. Other headsets may also work, though they have not been verified by Avaya. Note: Your Bluetooth headset may have more or less functions than described here. Enabling Bluetooth Procedure 1. Press Menu, or the confirmation button on the navigation key.

  • Page 126: Selecting A Bluetooth Headset

    When you select a new headset, any previous headset automatically gets disconnected. Removing a headset Procedure 1. Press Menu. 2. Select Connections. 3. Select Bluetooth > Headset. 4. Select a headset by pressing up or down on the navigation key. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 127: Changing The Name Of A Bluetooth Headset

    • To use the handset, press Yes. Answering a call About this task A ring signal sounds in both the selected Bluetooth headset and the handset to signal an incoming call. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 128: Ending A Call

    Turning the microphone On/Off during a call About this task Use this procedure for turning the microphone on or off during a call. Procedure To mute the headset and the handset, press the Soundoff key. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 129: Transferring A Call

    Bluetooth headset. Operation area Maximum distance between the headset and the handset is 10 metres. The communication distance between the telephone and headset may vary considerably due to the environment August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 130: Out Of Range

    Move headset closer to the handset Link key in headset has been Repeat pairing procedure deleted Headset is already connected to Disconnect headset from the another handset other handset Table continues… August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 131 Link key is missing in either Repeat pairing procedure headset or the handset. Too close to interfering devices. Interfering devices can be WLAN equipment, microwaves, etc. Move away from the devices causing interference. August 2023 Using Avaya Wireless Handset 375x Comments on this document?

  • Page 132: Chapter 15: Related Resources

    Chapter 15: Related resources Documentation You can download the documents you need from the Avaya Support website at http:// support.avaya.com/. Title Description Audience Avaya Wireless Handset 3700 Series Describes initial setup, Implementation personnel Installation and Administration Manual configuration, general and administrators...

  • Page 133: Finding Documents On The Avaya Support Website

    1. Go to https://documentation.avaya.com as customer documentation for some programs is now available on the Avaya Documentation Portal and navigate to My Content > My Docs menu. 2. For documents that are not available on the Avaya Documentation Portal, click Support on the top menu to open https://support.avaya.com/.

  • Page 134: Appendix A: Safety Precautions

    Appendix A: Safety precautions Note: Product Designator for regulatory purposes of Avaya Wireless Handset 375x is DH8. Safe operation For safe and efficient operation of the handset, observe the guidelines given in this manual and all necessary safety precautions when using the handset. Follow the operating instructions and adhere to all warnings and safety precautions located on the product, the Regulatory Information delivered with the handset, and this User Manual.

  • Page 135: Regulatory Compliance Statements (Usa And Canada Only)

    SAR testing is made with no separation, to approve the device to be carried close to the body. This device must not be co-located or operating in conjunction with any other antenna or transmitter. Use of non-Avaya approved accessories may violate the FCC and IC guidelines for RF exposure and should be avoided. Precautions Handset •...

  • Page 136: Battery

    • Do not remove the battery, unless it needs to be replaced. • Power off the handset before removing the battery. Note: Defective batteries must be returned to a collection point for chemical waste disposal. August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 137 ........... automatic key lock push-to-talk group ............70 activating ..............sender ................79 deactivating ..............calling a contact automatic phone lock central phone book ............deactivating ..............calling contact August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 138 ..............Ending a call during an ongoing call ........defining energy efficiency ..............soft keys ............... Enhanced messaging defining handset action message priority and call priority ........August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 139 Keypad lock settings ............94 radio frequency signals ........134, activating automatic phone lock ........Keys and buttons ..............Finding documents on the Avaya Support website ........last search result forwarding viewing ................76 message ............... LED indications during easy replacement ......
  • Page 140 .................136 changing ............... handset ...............135 searching priority by name ................75 modifying ..............by number ..............75 procedure call ..............selecting profile Bluetooth headset ............126 activating ..............sender August 2023 Using Avaya Wireless Handset 375x Comments on this document?
  • Page 141 ............... Bluetooth headset ............124 System .................50 wireless handset 375x overview .......... System handling writing software upgrade and additional features ....110 new messages ..............82 technical specifications ............template August 2023 Using Avaya Wireless Handset 375x Comments on this document?

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