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Using Avaya 374x DECT handsets
connected to Avaya Aura
Communication Manager and IP Office
Release 4.6
July 2017

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Summary of Contents for Avaya 374 DECT Series

  • Page 1 Using Avaya 374x DECT handsets ™ connected to Avaya Aura Communication Manager and IP Office Release 4.6 July 2017...
  • Page 2 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
  • Page 3 IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION written consent of Avaya can be a criminal, as well as a civil offense FOR H.264 (AVC) AND H.265 (HEVC) CODECS MAY BE under the applicable law.
  • Page 4 AC adapters shipped with the equipment or specified by This equipment has been tested and found to comply with the limits Avaya to be used with the equipment. If you use any for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 5 The trademarks, logos and service marks (“Marks”) displayed in this site, the Documentation, Hosted Service(s), and product(s) provided by Avaya are the registered or unregistered Marks of Avaya, its affiliates, its licensors, its suppliers, or other third parties. Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark.
  • Page 6: Table Of Contents

    Muting ringtone for incoming call or message Chapter 5: Menu operations....................50 ............................. 50 Calls ........................50 Incoming call July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 7 Keypad lock settings ......................89 Phone lock settings ....................... 90 Display settings ..................... 92 Time and date settings July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 8 ......................120 Enabling Bluetooth ................. 120 Pairing and connecting a Bluetooth headset ..................121 Adding another Bluetooth headset July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 9 ....................125 Bluetooth headset battery ........................125 Troubleshooting Chapter 14: Related resources.................... 127 ........................127 Documentation Glossary..........................128 July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 10: Chapter 1: Introduction

    Table 1: Functions of 374x handsets Functions 3740 DECT handset 3745 DECT handset 3749 DECT handset Local phonebook Table continues… July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 11 Man-down and No- — — movement alarm Push button alarm — Multifunction button — — Shared Phone — Table continues… July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 12 Headset connector Loudspeaking function Microphone on/ off during a call Vibrator Profiles Easy replacement of handset Table continues… July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 13 Basic charger Advanced charger Charging rack Battery pack charger — Battery pack opener — — Spare battery Table continues… July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 14 EX-classified headset adapter for standard and EX-classified peltor headset Related links Introduction on page 10 July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 15: Chapter 2: Descriptions

    Alarm button: The button is placed on the top side of the handset and can be used for sending alarms or dial a predefined number. Table continues… July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 16 The button is placed on the upper left side of the handset. LED: Indicates incoming call, messaging, low battery, and charging. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 17: The Avaya Dect Handset

    DC3-CAAB/rev. 1A (or higher rev.), DC4-CAAB/rev. 3A (or higher rev.) or CR3-CAAC on the label. It is not permitted to charge the EX battery pack by itself. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 18: Chargers

    Charging the handset in desktop charger About this task Use this procedure to charge the handset, when the charger is connected to external power supply. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 19: Rackmount And Multiple Battery Charger

    This row is always visible in all screens. Table continues… July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 20: Icons Details

    Loudspeaking off icon is displayed after the soft key for Loudspeaking icon has been pressed. Pressing this icon turns off the loudspeaker. Table continues… July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 21 PDM/AIWS2 via advanced charger. Man-down icon indicates that the Man-down alarm is enabled only for the 3749 telephones. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 22: Keys And Buttons

    • Multifunction/Alarm Button: The button is placed on the top side of the handset. The Multifunction/Alarm button supports long and double press modes. The Multifunction/Alarm button is by default not used, but you can define the use. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 23 A long press on changes the tone sender on. Tone sender on is indicated by a "T" in the display. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 24: Accessories

    The default setting is microphone on a boom, that is, the audio is optimized for using a headset with microphone on a boom. The headset profile can be changed in the Connections menu. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 25 You can perform the configuration in the PDM. If a customized headset profile is configured in the PDM, you can select the profile in the handset menu. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 26: Chapter 3: Menu Tree

    In order to continuously improve the comprehensibility of menu terms, some of them in your handset may differ from those used in the following menu trees. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 27 - General purpose 1 > Name* - General purpose 16 Name* * Visible if defined in handset via the PDM/Device Manager. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 28: Contacts

    Menu tree Contacts July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 29 - Back - Last result > - Add to contacts > - Send message > * System dependent. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 30: Profiles

    Work/Mobile/Other number field. This allows the user to enter additional numerical characters before calling the number. See Admin menu on page 109 for more information. Profiles July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 31 - Automatic - Loudspeaker > - Add new > The example profile does not contain all applicable settings. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 32: Messaging

    Menu tree Messaging July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 33 - An ongoing call shall be disconnected when receiving a remote call setup request with answer mode property set to ' Automatic'. *) Only visible if the number consists of minimum 3 digits. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 34: My Favourites

    When configuring the Phone call function, a variable or character U can be added to the Enter number field. This allows the user to enter additional numerical characters before calling the number. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 35 My favourites - Add new - Phone call - Favourite 1 (example) - Send message July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 36: Short Cuts

    Menu tree Short cuts July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 37 - Long press - Multifunction button* - Function - Value > - Control question > *) Only applicable for 3740. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 38: Connections

    *) Only applicable for 3745/3749. **) Visible if defined in PDM/AIWS2. ***) It is not possible to unsubscribe a protected system via the handset. Unsubscribtion must be performed via PDM/ AIWS2. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 39 - Loudspeaking - End call - Other actions - No action - Switch off - Redirect - Sound off July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 40: Settings

    Menu tree Settings *) Applicable for 3745/3749 only. 3745 phones do not support man-down and no-movement. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 41 - IPEI - User ID *) Applicable for 3745/3749 only. 3745 phones do not support man-down and no-movement. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 42: In Call

    Microphone on/off function in the In call menu can be accessed. However, the entire In call menu is accessible when calling from a handset with locked keypad. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 43 - General purpose 1 name 2 - General purpose 10 name 2 1. Visible if a Bluetooth headset is connected (3745/3749 only). July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 44: Customizing The Menu Tree

    The menu tree can be customized by hiding some of the functions that are available but for example not in use. Which functions that can be hidden are defined in the PDM/Device Manager. See the handset’s Configuration Manual. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 45: Chapter 4: Basic Operations

    Default Master ID The parameter Default Master ID determines which IP-DECT Master the handset logs on to. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 46: Enabling The Shared Phone Using Winpdm Or Device Manager

    Before you begin The handset is in idle mode or rings. Procedure Long press the Sound off button. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 47: Logging On A Handset

    If a phone is shared and one of the users logs off the shared phone, the lock that prevents the handset from unauthorized use is deactivated. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 48: Locking And Unlocking The Keypad

    The default phone lock code (0000) can be changed to any 4 - 8 digit personalized code. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 49: Muting Ringtone For Incoming Call Or Message

    If the call is unanswered, it will revert to voicemail if the handset has been configured for voicemail. Procedure Long press the Sound off key while the handset is ringing. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 50: Chapter 5: Menu Operations

    • If you decline the call, you can still acknowledge its receipt by sending a predefined text message to the caller. Declining a call Before you begin Your handset must ring. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 51 • Put the handset in the charger. Note: To end a call, if you put the handset in a charger, all the ongoing calls get disconnected. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 52: Outgoing Call

    Use this procedure to increase or decrease the volume during an ongoing call. Procedure Do the following: • To increase the volume, press the Volume up button. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 53 1. Select More. 2. Select Messaging. Turning microphone on or off during a call Procedure Turn the microphone off. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 54 Use this procedure to start a new call during an ongoing call. Procedure 1. Press More. 2. Select New call. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 55 Use this procedure, when you get a busy tone sound. Procedure 1. Press More. 2. Select Call back. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 56 Before you begin A new call is started during the conversation. Procedure 1. Press More. 2. Select Conference call. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 57 This is a system dependent feature. During a call, you receive a beep and a text display. To answer the second call, do the following: July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 58 Put on Loudspeaker in PDM or Device Manager. • This function can also be activated by selecting another answering method, that is, Automatically and or Loudspeaking. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 59: Call List

    Editing a number from the call list Procedure 1. Press Menu. 2. Select Calls. 3. Select Call list. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 60 4. Select a number from the call list. You can scroll the call list with the up and down arrows on the navigation key. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 61: Viewing Missed Calls

    In call time, the total time of the previous call and the last call is displayed. Procedure 1. Press Menu. 2. Select Calls > Call time. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 62: Push-To-Talk Group Call

    Press Accept or By default, the handset starts in inverted mute and loudspeaker mode, but you can configure it differently in the PTT group. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 63: Call Services

    The code is defined when configuring the absence reason in the handset. 5. Press Select. 6. Enter time (HHMM) or date (MMDD) depending on the selected absence reason. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 64 The handset sends a diversion reason code to the system by establishing a call. The call is automatically disconnected after a few seconds. The code is defined while configuring the diversion reason in the handset. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 65: Emergency Calls

    4. Select a contact from the list, or search a name or a number by entering the characters in the Search field. Press Call or the Off-hook ( ) key to call the contact. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 66: Calling A Contact From The Central Phone Book

    6. Select one of the following: • Work number • Mobile number • Other number 7. Press Add. 8. Enter the numbers. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 67: Editing A Contact

    This function is applicable in legacy systems only (stimuli). 9. Press Save. Editing a contact About this task Use this procedure to edit local contacts. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 68: Deleting A Contact

    Profiles Setting up customized profiles is useful when there are many users on the same handset and who want different sound profiles. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 69: Adding A New Profile

    3. Select a profile from the list to activate it. When a profile is activated, the Profile active ( ) icon and the name of the profile are displayed in idle mode. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 70: Deleting A Profile

    You can call the message sender and can include a call number in the message text. You can also read a message later by pressing Close. A received message is stored in the inbox. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 71: Inbox

    4. Select a message that you want to reply to, and then press View. 5. Press Reply. 6. Write your message, and then press Send. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 72 You can scroll the message list with the up and down arrows on the navigation key. 5. Press More. 6. Select Call Sender. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 73: Writing A New Message

    8. Enter the name for the contact, and then press OK. 9. Press Save. Writing a new message Procedure 1. Press Menu. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 74: Editing Unsent Messages

    4. Select the message that you want to delete, and then press More. You can scroll the message list with the up and down arrows on the navigation key. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 75: Sent Messages

    2. Select Inbox from the pop-up menu. The system displays the inbox containing message summaries. 3. Press Back to return to the message you were reading. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 76: Voicemail

    Receive a message with request for answer In the status bar, a message with request for answer is indicated the same way as an ordinary message. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 77 Note: This is a system/application dependent feature and cannot be configured in the handset. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 78 As shown in the following figure, when you open an interactive message, it may display several options. You can see the options using the More soft key. The options depend on the configuration in the client application. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 79 • When you want to write a message using the handset Messaging function without having to write a completely new message. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 80: My Favorites

    A list of predefined services and functions are available. For example, write new message, central phone book, call contact, and so on. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 81: Adding To My Favorites

    4. Using the up and down arrows on the navigation key, select Delete, and then press Select. 5. Press Yes to delete the favorite, and then press Back. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 82: Shortcuts

    11. Press Back. If the control question is enabled, the system displays message: Press “Yes” to proceed 12. Press Save. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 83: Defining Hot Keys

    9. Select Control question and press Select. The default is Off. Press Back. If the control question is enabled, the system displays the message: Press “Yes” to proceed. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 84: Defining The Multifunction Button

    If the control question is enabled, a dialog box is displayed when you press the defined soft key. The dialog box displays the following message: Press “Yes” to proceed. 10. Press Save. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 85: Settings

    6. (Optional) Press Play to listen to a ring signal before selecting it. The ring signal is repeated until you press Stop. 7. Press Back to save the settings. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 86 If the vibrator alert is enabled, then the handset vibrates when you receive a call or a message. Tip: Using PDM/Device Manager, you can activate the vibrator alert for messages during a call. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 87: Keypad Lock Settings

    You can configure one of the following options for automatic key lock: • On: Keypad is automatically locked if it is not used before the specified lock time expires. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 88 2. Select Settings. 3. Select Locks > Automatic key lock. 4. Select Off to deactivate automatic key lock. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 89: Phone Lock Settings

    If you forget the PIN code, it can be reset by your distributor. 6. Press Back. 7. Select Auto lock time, and then select the required lock time. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 90: Display Settings

    When the handset is in a CR3 charging rack, the owner ID and the variant of the handset are displayed. This simplifies identification when many handsets are charged together. Procedure 1. Press Menu. 2. Select Settings. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 91 3. Select Display > Contrast. 4. Use the right and left arrows on the navigation key to increase and decrease contrast. 5. Press Back. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 92: Time And Date Settings

    • DD/MM/YYYY, for example 10/01/2011 (also called Europe) • DD-MM-YYYY, for example 30-01-2011 • DD.MM.YYYY, for example. 30.01.2011 5. Press Select to save the settings. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 93: Call Answering Settings

    2. Select Settings. 3. Select Answering > Answer behavior. 4. Select any of the following: • Automatically • Loudspeaking July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 94: Alarm Settings

    Note: This function is applicable for 3749 only. When the alarm is activated, you can see its corresponding alarm icon. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 95: Other Settings

    1. Press Menu. 2. Select Settings. 3. Select Owner ID. 4. Enter the name or identity. 5. Press Save. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 96: Chapter 6: Alarm Operations For The 3749 Dect Handsets

    Personal alarm Press the push-button twice or more, the dialog window Personal Alarm (default) is displayed. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 97: Man-Down And No-Movement Alarm

    LED signal confirms that the alarm has been sent. • An ALS may be activated after the alarm has been sent. • A call to a predefined number is established. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 98: Acoustic Location Signal

    • On a 3745 handset, the handset does not restart. 4. Select Enable. The system displays the Bluetooth enabled message. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 99: Changing The Headset Profile

    5. Press Select. System The handset can subscribe up to eight different systems. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 100 You cannot delete a protected system using the System menu. The unsubscription must be made using the Admin menu or the DECT system. 12. Press OK. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 101: In Charger Action When Not In Call

    • Message absence: When an application or system sends a message to a handset, it receives an indication that the handset is absent. If a handset is absent, the application or July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 102 This function must be programmed in the PBX to be able to redirect calls or messages. You can configure additional In charger actions. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 103: Chapter 7: Procedure Call

    ) and presses OK, the number *21*123 is dialed. Note that no call is established before the user presses OK, that is, post-dial. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 104 Figure 7: Enter number dialog. Note: Using a shortcut to make a procedure call is not supported while the handset is locked. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 105: Chapter 8: Advanced Functions

    (that is *#34#). For quick access to IPEI/IPDI, press *#06# in idle mode. See the table below. Information Code Software version *#34# Hardware version *#34# IPEI/IPDI *#34# or *#06# User ID *#34# July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 106: Clearing Lists In Charger

    When the parameter is activated and the function has been downloaded to the cordless telephone, the lists are deleted when placed in a charger. This feature can be useful during administration of handset for new users. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 107: Chapter 9: System Handling

    If you remove the handset from the charger to use it, the update is suspended. The update is resumed when the handset is again placed into the charger. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 108 When the update is complete, the handset displays the Handset is updated message. You can close the message by pressing OK. Figure 9: Update completed while in charger July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 109: Chapter 10: Troubleshooting

    Handset, with In charger > Other actions > Sound off enabled, is not switched off when placed in charger. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 110: Error Or Warning Messages

    PDM/Device Manager. Battery low, charge now The battery level is low. Charge or replace the battery. Table continues… July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 111 3. The extension (User) does correct extension. If needed, not exists. contact the system 4. The password is not correct. administrator. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 112: Chapter 11: Operation Notice

    If handset restriction is enabled, it might not be possible to turn the sound off. When re-entering the coverage area it can take a couple of minutes before the handset automatically has registered into the system. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 113: Chapter 12: Maintenance

    July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 114: Easy Replacement Of Handset

    Procedure 1. Check that both the old handset to be replaced and the new replacement handset are of the same device type. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 115: Easy Replacement Procedure

    If the old handset cannot communicate with the charger, put the new handset in the charger to restore its settings (the handset’s IPDI). If this step is not performed, the new July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 116: Attach The Hinge-Type Clip

    Attach the hinge-type clip Attach the hinge—type belt clip as described in the illustration. Figure 11: Screw the hinge—type clip into position July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 117: Attach The Swivel-Type Clip

    Figure 12: Screw the swivel—type clip into position Attach cover for no clip Attach the enclosed cover as described in the illustration when no clip is to be used. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 118 Maintenance Figure 13: Screw the cover into position July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 119: Chapter 13: Bluetooth Headset For 3745 And 3749 Handsets

    Headsets A number of Bluetooth headsets for different work situations have been tested together with the handset. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 120: Operation

    1. Place the Bluetooth headset and the handset next to each other. 2. Select Connections. 3. Select Bluetooth > Headset > Add new. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 121: Adding Another Bluetooth Headset

    The system displays the message: Connection successful is displayed. The headset is selected. When a new headset has been selected any previous headset automatically gets disconnected. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 122: Removing A Headset

    The system displays Transfer call to phone? message. 3. Do one of the following: • To use the Bluetooth headset, press No or ignore the message. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 123: Answering A Call

    Turning the microphone On/Off during a call About this task Use this procedure for turning the microphone On or Off during a call. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 124: Transfering A Call

    Procedure When you connect a headset to the handset with a cord during a call, the call is transferred to this headset automatically. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office...
  • Page 125: Operation Notice

    See the manual for the Bluetooth headset. Troubleshooting Problem Reason Solution No headset found Headset is turned off Turn on the headset Table continues… July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 126 Too close to disturbing devices. Disturbing devices can be WLAN equipment, microwave, and so on. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 127: Chapter 14: Related Resources

    Chapter 14: Related resources Documentation You can download the documents you need from the Avaya Support website at http:// support.avaya.com/. Installation and Operation Title Description Audience Installation and Operational Manual Describes the procedures for Deployment engineers, installing the IP DECT phones.
  • Page 128: Glossary

    Unite Connectivity A unit module that manages users, communication interfaces, message Manager routing, activity logging, and essential messaging services. July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 129 ................text size for messages ..........95 the screen saver ............Changing brightness ............91 Changing contrast ..............91 July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 130 ................text ................19 handset Display settings description ..............changing brightness ............. easy replacement ............114 changing contrast ............July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 131 ................54 log in a shared phone ............transferring ..............log out of a shared phone ............ new contact July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 132 ............. accepting a PTT invitation ..........phone lock settings ............89 rejoining a push-to-talk group ........Shortcuts ................82 July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...
  • Page 133 ......... sending a message from the call list ......viewing the time of a call ..........vibrator alert July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura ™ Communication Manager and IP Office Comments on this document? infodev@avaya.com...

This manual is also suitable for:

3740 dect3745 dect3749 dect

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