Avaya 375 Series Using Manual page 84

Menu operations
The messages that you do not close are put last in the message queue and remain in the
message queue until you close them. They are shown as "unread" in the message list and will
not be shown as "read" until you have closed them.
Message priority and call priority
As per the default settings, the call information dialog box is always visible in front of a message
on incoming calls. You can configure a message with a certain priority to ensure that it is
always displayed without being interrupted by a call. When you configure a call priority, the
handset compares the call priority with the message priority to determine which information to be
displayed, that is, the call information dialog box or the message. If the message priority and the
call priority are equal, then the message is displayed.
Message indication repetition
The handset can be configured to repeat the audio and visual message received alert. The alert
repeats every seven seconds until the user reads the message or turns the alert off. Certain
system-defined properties can be assigned to a message to give it a high priority, for example, an
alarm priority message.
Alert repeats start automatically when a high priority message is received. Such messages do not
need to be explicitly configured to trigger alert repeats. A high priority alert is repeated every 10
seconds for a maximum of 5 minutes and then the alert stops. Alerts continue to be repeated
until the user presses the hook-on, mute button or soft key for accessing the message. Note
that message indication repeat is a system dependent feature that cannot be activated from the
handset.
Color messaging
You can send color messages to handsets. The application that you use to send a message
determines the color of the message. Color messaging is useful for categorizing messages.
In the following figure, there are two colored messages (a new message, and a read message) in
the Inbox (left image in the figure). The messages are indicated by a gradient color bar behind the
envelopes. In addition, a gradient color bar is shown below the envelop when reading a colored
message (right in the figure).
August 2023 Using Avaya Wireless Handset 375x
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