Column(S) Not Displaying An Image; Touch Is Not Working - Planar UltraRes L Series User Manual

26.5 Column(s) not displaying an image

Possible Cause
The power cable from the power supply to the electronics is not installed correctly.
Solution
If no lights are present on the electronics, remove AC power from the system and reinstall the
column power cable to the electronics.
Possible Cause
The signal cable(s) directly connected to the column input or from the previous columns output
is not installed correctly.
Solution
Remove AC power from the system and reinstall the flex cable between columns or the main
input flex cable.
Possible Cause
The power connection between left and right electronics boxes is not connected.
Solution
If no lights are present on the right two columns electronics, remove AC power from the system
and reinstall the power cable between the right and left electronics box.

26.6 Touch is not working

Possible Cause
Cable from PC to Display is not fully inserted.
Solution
Verify both ends of the USB A to USB B cable are connected.
Possible Cause
Front Cover Electronics USB connection is not fully inserted.
Solution
Remove front cover and verify the internal USB connection is connected.
Planar UltraRes L Series User Manual
020-1427-00A
147
Page | 147