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Planar UltraRes URL109-MFT User Manual

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User Manual
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Planar
UltraRes
L Series 109"
URL109-MFT
Planar UltraRes L Series 109" User Manual
Page | 1
020-1434-00A

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Summary of Contents for Planar UltraRes URL109-MFT

  • Page 1 User Manual ® Planar UltraRes L Series 109" URL109-MFT Planar UltraRes L Series 109" User Manual Page | 1 020-1434-00A...
  • Page 2 When purchasing a Planar product, you get more than a display; you get the service and support you need to maximize your investment. To find the latest warranty and service information regarding your Planar product, please visit http://www.planar.com/support...

  • Page 3: Table Of Contents

    Package Contents ......................12 Accessory Kit ........................14 Optional Accessories .......................17 Optional Rolling Stand Crate ....................17 Planar UltraRes L Series – Standard Inputs ..............19 Installing the Display ....................20 Before Beginning ......................20 Tools/Equipment List ..................20 Other Things That May Be Needed ..............20 Plan the Installation ..................20...
  • Page 4 30.8 Erratic, inaccurate, or poor touch behavior ............. 149 30.9 No audio out of right speaker ................. 150 Accessing Planar’s Technical Support Website ............. 151 Regulatory Information ..................... 152 Planar UltraRes L Series 109" User Manual Page | 4 020-1434-00A...

  • Page 5: Introduction

    ® The Planar use and best-in-class processing of the Planar UltraRes family with award-winning Planar fine pixel pitch LED technology for meeting rooms and classrooms. The display comes with a wall mount and can be quickly assembled with only two people. It features on-board processing, audio, power from only one 110V cable, native multi-point touch and multiple inputs to support simultaneous viewing of up to four content sources.

  • Page 6: Safety Information

    Safety Information Before using the Planar UltraRes L Series, please read this manual thoroughly to help protect against damage to property, and to ensure personnel safety. • Be sure to observe the following instructions. • For your safety, be sure to observe ALL the warnings detailed in this manual.

  • Page 7: Important Safety Instructions

    17. Caution: There is a risk of explosion if the battery is replaced with incorrect type. Dispose of used batteries according to local regulations. 18. The LEDs mounted on the front surface of the Planar UltraRes L Series can be damaged by contact with fingernails, rings and other hard items.

  • Page 8: Informations Sur La Sécurité

    Informations sur la sécurité Avant d'utiliser le Série Planar UltraRes L, veuillez lire attentivement ce manuel pour éviter tout dommage matériel et assurer la sécurité du personnel. • Assurez-vous de respecter les instructions suivantes. • Pour votre sécurité, veuillez respecter TOUS les avertissements détaillés dans ce manuel.

  • Page 9: Consignes De Sécurité Importantes

    être consultés dans les zones sujettes aux tremblements de terre. 17. Attention : Il existe un risque d'explosion si la pile est remplacée par un type incorrect. Éliminez les piles usagées conformément aux règlements locaux. Planar UltraRes L Series 109" User Manual Page | 9 020-1434-00A...

  • Page 10: Recommended Usage

    Recommended Usage In order to get the most out of the Planar UltraRes L Series, use the following recommended guidelines to optimize the display. Note: Planar UltraRes L Series is designed for use only with Planar’s optional rolling floor stand, or installed with the provided fixed wall mount, and is for indoor use only.

  • Page 11: Normal Usage Guidelines

    It is up to the installer to ensure that display placement is changed, thermal shielding is provided and/or additional ventilation is provided to keep the display within its nominal operating parameters. Maximum ambient operating temperatures for the Planar UltraRes L Series are: •...

  • Page 12: Unpacking And Checking Accessories

    1 through 4. Note: All columns are mechanically or electrically different and are installed in order. The installation positions cannot be swapped. Planar UltraRes L Series 109" User Manual Page | 12 020-1434-00A...
  • Page 13 Provide display trim on top left side and holds display top left touch sensor electronics. Top right trim Provide display trim on top right side and holds display top right touch sensor electronics. Planar UltraRes L Series 109" User Manual Page | 13 020-1434-00A...

  • Page 14: Accessory Kit

    HDMI cable Provide audio and video input to the display. USB cable Connects to a PC for touch functionality and serial commands. Remote Used to control the control display. Planar UltraRes L Series 109" User Manual Page | 14 020-1434-00A...
  • Page 15 M4x8. Bracket Bracket to electronics screws assembly, M3x6 panhead screw w/ lock and flat washer. Trim screw Attaches top trim to side trim; M3x20 flathead screw. Planar UltraRes L Series 109" User Manual Page | 15 020-1434-00A...
  • Page 16 #1 Phillips screwdriver Touch Flex Male to Male and Female 2 each Cables to Male to replace type damaged touch sensor connections Spare LED Extra LED modules for Modules replacement. Planar UltraRes L Series 109" User Manual Page | 16 020-1434-00A...

  • Page 17: Optional Accessories

    M8 flat washer. Main beam, Attaches vertical column wing screws to main beams and wings, M8x12 socket head screw. Main beam, Attaches vertical column wing screws to main beams and Planar UltraRes L Series 109" User Manual Page | 17 020-1434-00A...
  • Page 18 Attaches mount bars to washers rolling floor stand Caster Tool for tightening the wrench casters to the floor stand 5mm hex key Tool for attaching wall mount to stand Planar UltraRes L Series 109" User Manual Page | 18 020-1434-00A...

  • Page 19: Planar Ultrares L Series - Standard Inputs

    Planar UltraRes L Series – Standard Inputs URL109 Description USB-B: Touch USB-A: Service IR: 3.5mm TRS (female) RS232: DB9 (female) SPDIF Audio Out Line Audio Out: 3.5mm TRS (female) AC ON/OFF AC IN: IEC C14 HDMI 1: HDMI, 4K/60Hz, HDCP 2.2 HDMI 2: HDMI, 4K/60Hz, HDCP 2.2...

  • Page 20: Installing The Display

    If the display is a touch model, it is important that the touch frame is not used to lift or support the display or touch performance may be compromised. Planar UltraRes L Series 109" User Manual Page | 20 020-1434-00A...

  • Page 21: Prepare The Installation Location

    4K @ 24/25/30Hz: 15m (50 ft) maximum • 1080p @ 60Hz and lower resolutions: 20m (65 ft) maximum DisplayPort • DP 1.2: 3m (10 ft) maximum • DP 1.1: 5m (15 ft) maximum Planar UltraRes L Series 109" User Manual Page | 21 020-1434-00A...

  • Page 22: Assembly

    2. Install (1X) M5 x10 PHMS w/ lock and flat washer to secure connection between the two mount bars. M5 x 10 PHMS w/ lock and flat washer 3. Repeat procedures 1-2 above with the second set of mount parts. Planar UltraRes L Series 109" User Manual Page | 22 020-1434-00A...

  • Page 23: Assembling Rolling Floor Stand

     It is suggested to move the unit on the floor stand over long distances with the narrow edge leading to ease movement. Planar UltraRes L Series 109" User Manual Page | 23 020-1434-00A...
  • Page 24 Alignment Pins Under Flange Threaded Holes Orientation Lower Hole Pattern Support Beam Threaded Holes Orientation Vertical Column Assembly Planar UltraRes L Series 109" User Manual Page | 24 020-1434-00A...
  • Page 25 Lower Hole Pattern Threaded Holes Orientation Support Beam Threaded Holes Orientation Planar UltraRes L Series 109" User Manual Page | 25 020-1434-00A...
  • Page 26 5. Noting the orientation of threaded holes along the left wings lower face, place the end of the second left wing over the lower hole pattern in the middle of the vertical column as shown above. Planar UltraRes L Series 109" User Manual Page | 26 020-1434-00A...
  • Page 27 7. Noting the orientation of threaded holes along the right wings lower face, place the end of the second right wing over the lower hole pattern in the middle the vertical column as shown above. Planar UltraRes L Series 109" User Manual Page | 27 020-1434-00A...
  • Page 28 9. Install (2X) M4 X 10 FHMS and (1X) M8 x 12 SHCS w/ M8 flat washer. Repeat screw installation on the three other wing connections as shown. M4 X 10 FHMS M8 Washer M8 X 12 SHCS 10. Stand assembly is now complete. Planar UltraRes L Series 109" User Manual Page | 28 020-1434-00A...

  • Page 29: Installing Mount Bars To Rolling Floor Stand

    10.3 Installing Mount Bars to Rolling Floor Stand 1. Position the top mount bar assembly on the stand’s alignment pins on the upper horizontal beam as shown. Planar UltraRes L Series 109" User Manual Page | 29 020-1434-00A...
  • Page 30 3. Repeat assembly steps for bottom mount bar placing on alignment pins and installing (6X) M6 X 20 SHCS w/ lock and flat washer plus large M6 flat washer as shown. Planar UltraRes L Series 109" User Manual Page | 30...

  • Page 31: Preparing The Wall For Wall Mounting

    For mount location verification, it is optional to continue the line or mark the left and right most edge of the image as well as the top. [40.4in] 1025mm Minimum Floor Center Point Display Outline Image Outline Of Image Planar UltraRes L Series 109" User Manual Page | 31 020-1434-00A...

  • Page 32: Installing The Mount Bars On The Wall

    Use a level to ensure the left ends of the mount bars are plumb vertically. Secure the bottom mount bar assembly to the wall studs as available with the mounting slot patterns. [26.61in] 676mm Planar UltraRes L Series 109" User Manual Page | 32 020-1434-00A...

  • Page 33: Installing Led Columns

    Be sure the placement of the column is far enough left that it can be slid over to the left as far as possible. Mount Bar Flange Hanger Bracket Hook Planar UltraRes L Series 109" User Manual Page | 33 020-1434-00A...
  • Page 34 LEDs. Repeat for the 3 other edge guards. Note: The outer edges of the columns have magnets that may hold the guards in place. These may require more force to remove. Edge Guard Planar UltraRes L Series 109" User Manual Page | 34 020-1434-00A...
  • Page 35 6. Tighten each jack screw against the columns hanging bracket to push and hold column against mount bar endplates. Verify plumb of the column and loosen/tighten jack screws as needed. Jack Screw Planar UltraRes L Series 109" User Manual Page | 35 020-1434-00A...
  • Page 36 It may be beneficial to help raise a column by lifting from the bottom as the screw is being tightened. Thick Side Higher Column M4 X 10 FHMS Thin Side Lower Column Planar UltraRes L Series 109" User Manual Page | 36 020-1434-00A...
  • Page 37 4 in contact with column 3. Caution: Do not slide the column to the right or the column may fall off the mount bars, causing injury and/or product damage. Planar UltraRes L Series 109" User Manual Page | 37 020-1434-00A...
  • Page 38 Note: The modules have been optimized for the positions they are originally installed. When removing, it is highly recommended the modules be tracked and placed back in the same positions. Planar UltraRes L Series 109" User Manual Page | 38 020-1434-00A...
  • Page 39 3 and 4. 15. Tighten the screws from step 12 to the point where the column pixel gap is like a gap between pixels in the LED module. Planar UltraRes L Series 109" User Manual Page | 39 020-1434-00A...

  • Page 40: Assembling And Installing Electronic Box

    3. Install (4X) M3 X 6 PHMS screws and (2X) M3 X 6 FHMS BLK to secure the Left Electronics and Right Electronics assemblies. M3 X 6 FHMS BLK M3 X 6 PHMS Planar UltraRes L Series 109" User Manual Page | 40 020-1434-00A...
  • Page 41 4. Connect audio and power cables between left and right electronics assemblies as shown. 5. Snap middle power supply cable ferrite core into ferrite core bracket as shown. Center Power Supply Cable Core Electronics Box Split Line Planar UltraRes L Series 109" User Manual Page | 41 020-1434-00A...
  • Page 42 6. With two people, position the full electronics box under the bottom edge and slightly behind the columns as shown. Planar UltraRes L Series 109" User Manual Page | 42 020-1434-00A...
  • Page 43 7. Raise the electronics box up, aligning the tabs and alignment pin with the cutouts and hole in the bottom edges of the columns. 4X Alignment Tabs Alignment Pin Planar UltraRes L Series 109" User Manual Page | 43 020-1434-00A...
  • Page 44 8. Install (4X) Tab Screws tightly as shown. Tab Screw Tab Screw Tab Screw Tab Screw Planar UltraRes L Series 109" User Manual Page | 44 020-1434-00A...
  • Page 45 Be sure cables do not cross over magnets, chassis pads or alignment pins; this will cause LED modules to not be flat when installed. 4X Column Power Cables Cable Cutouts Planar UltraRes L Series 109" User Manual Page | 45 020-1434-00A...
  • Page 46 2 and column 3 electronic boards as shown. 2X Flat Flex Cables 11. To install the cable into the mating connector: a. Flip up the black lever on the electronics board. Planar UltraRes L Series 109" User Manual Page | 46 020-1434-00A...
  • Page 47 Tilting the cable up at an angle will help get the end started in the connector. c. Rotate the black lever down onto the cable until it snaps into place. Planar UltraRes L Series 109" User Manual Page | 47 020-1434-00A...
  • Page 48 12. Connect (2X) flex signal cables between columns 1 and 2, and 3 and 4 electronic boards. Use the same procedure for cable connection as noted in step 11. 2X Column to Column Flat Flex Cables Planar UltraRes L Series 109" User Manual Page | 48 020-1434-00A...

  • Page 49: Powering Up And Test Display

    5. If all modules displayed successfully, turn off the power switch and proceed with the next assembly procedure. If all the modules did not display correctly, see the “Troubleshooting” section on page 144. Planar UltraRes L Series 109" User Manual Page | 49 020-1434-00A...

  • Page 50: Assembling And Installing

    Caution: Pins are easily damaged if not properly aligned. Slowly slide the extrusion pieces together using the alignment pin for positioning. Alignment Pin Planar UltraRes L Series 109" User Manual Page | 50 020-1434-00A...
  • Page 51 4. Rotate the front cover assembly so the front face is up and place the front cover over the seam with the (4X) threaded standoffs passing into the front extrusion counterbore holes as shown. Front Cover Planar UltraRes L Series 109" User Manual Page | 51 020-1434-00A...
  • Page 52 Next install (2X) M3 x 6 FHMS BLK screws into both the front extrusion flanges as shown. M3 x 6 FHMS BLK M3 x 6 FHMS BLK 6. The front cover assembly is now complete. Planar UltraRes L Series 109" User Manual Page | 52 020-1434-00A...
  • Page 53 All other cabling and connectors must be routed along the internal components as the left and right electronics assemblies were shipped. Cable Routing Flat Flex Cable Flat Flex Cable Recess Planar UltraRes L Series 109" User Manual Page | 53 020-1434-00A...
  • Page 54 9. Connect the front cover USB cable to the USB cable from the electronics box assembly. Push any excess USB cable into the cavity on the electronics box. Front Cover USB Electronics Assembly USB Planar UltraRes L Series 109" User Manual Page | 54 020-1434-00A...
  • Page 55 The cover should look aligned and symmetric. If the cover is bulging or does not appear to be fitting properly, remove it and adjust the cables that may be causing the issue. Planar UltraRes L Series 109" User Manual Page | 55 020-1434-00A...

  • Page 56: Installing Side And Top Trim Parts

    Caution: There are magnets near the mounting holes that can attract a loose screw as it is installed. M3 x 6 FHMS BLK Top Left Trim Planar UltraRes L Series 109" User Manual Page | 56 020-1434-00A...
  • Page 57 3. Carefully slide the right touch electronics out of the left trim to connect the 16-pin plug into the 16-pin receptacle of the right touch electronics as shown. Caution: Pins are easily damaged if they are not properly aligned. Planar UltraRes L Series 109" User Manual Page | 57 020-1434-00A...
  • Page 58 Use a M3 x 20 FHMS BLK to secure the upper right corner as shown. M3 x 20 FHMS BLK Right Side Trim Planar UltraRes L Series 109" User Manual Page | 58 020-1434-00A...
  • Page 59 Install a M3 x 20 FHMS BLK to secure the upper left corner as shown. M3 x 20 FHMS BLK Planar UltraRes L Series 109" User Manual Page | 59 020-1434-00A...
  • Page 60 9. Install (2X) M3 x 6 FHMS BLK through the bottom flange of the electronics assembly to secure the bottom of the side trim pieces as shown. 10. Install the modules that have been removed from the display. See step 3 on page 63. Planar UltraRes L Series 109" User Manual Page | 60 020-1434-00A...
  • Page 61 11. Install (8X) M3 x 6 FHMS BLK up through the bottom flange of the front extrusion assembly as shown. Planar UltraRes L Series 109" User Manual Page | 61 020-1434-00A...
  • Page 62 The area under the cable cover also has a pass-through to route cables from top to bottom of the display. Cable Cover Cable Routing Planar UltraRes L Series 109" User Manual Page | 62 020-1434-00A...

  • Page 63: Led Module Removal

    Never force a LED module into place; this can cause damage to an adjacent or the LED module being installed. Planar UltraRes L Series 109" User Manual Page | 63 020-1434-00A...

  • Page 64: Last Column Installation In Recess

    M4x8 screws as shown. Remove the handles once column is in place. Note: Handles do not eliminate the need for space at the top or the bottom of the display, only the sides. Planar UltraRes L Series 109" User Manual Page | 64 020-1434-00A...

  • Page 65: Adjusting Module Flatness

    13. Adjusting Module Flatness The Planar UltraRes L Series Display will come pre-adjusted as necessary out of the box. However there may be a need to fine tune the flatness due to a replacement module or a module placed in a different location than where it was when it came out of the box. Follow the procedure below to adjust modules as needed.
  • Page 66 Typically, the amount of adjustment will be small. 3. Re-install the module to the location and verify it is aligned with adjacent modules. If it is not, repeat the process until results are satisfactory. Planar UltraRes L Series 109" User Manual Page | 66 020-1434-00A...

  • Page 67: Mounting A Peripheral Device

    A 75mm x 75mm VESA mounting interface is located on the rear of the display to accommodate a third-party media player or computer. Note that this is only accessible when installed on an optional rolling floor stand. Planar UltraRes L Series 109" User Manual Page | 67 020-1434-00A...

  • Page 68: Operating The Display

    OSD Keypad Buttons Descriptions Power Power on/Power off  Menu Left/Decrease value  Menu Right/Increase value  Menu Up/Increase volume  Menu Down/Decrease volume Menu/Exit Menu/Exit Source Source selection (toggle) Planar UltraRes L Series 109" User Manual Page | 68 020-1434-00A...

  • Page 69: Remote Control Receiver

    16. Remote Control Receiver The location of the IR remote control receiver is highlighted in the images below. An IR extender cable is included in the accessories package for additional flexibility. Planar UltraRes L Series 109" User Manual Page | 69 020-1434-00A...

  • Page 70: Led Indicators

    AC power on Green Flashing (0.5 Hz) Powering on from standby Green Flashing (5 Hz) Firmware updating Amber Flashing (5 Hz) Power supply failure Green and Amber Firmware update failure Planar UltraRes L Series 109" User Manual Page | 70 020-1434-00A...

  • Page 71: Using The Remote Control

    18. Using the Remote Control Below is a picture of the remote. See next section for Hex codes. Planar UltraRes L Series 109" User Manual Page | 71 020-1434-00A...

  • Page 72: Changing Batteries

    18.1 Changing Batteries 1. Remove the battery cover. 2. Remove the batteries. 3. Verify the orientation of the replacement battery for each compartment. Planar UltraRes L Series 109" User Manual Page | 72 020-1434-00A...
  • Page 73 4. Install the batteries. 5. Replace the battery cover. Planar UltraRes L Series 109" User Manual Page | 73 020-1434-00A...

  • Page 74: Ir Command Protocol

    The carrier frequency is 38 kHz, with the modulated pulses having a 33% duty cycle. • Commands are sent at a maximum rate of 9 Hz. For example, below is the NEC control code for the ON button of the Planar UltraRes L Series remote control (assuming the default address is used). Binary...

  • Page 75: Hex Codes

    Number button 9 1785 0x06F912ED Number button 0 VOL + 1785 0x06F91CE3 Volume increase VOL - 1785 0x06F921DE Volume decrease MUTE 1785 0x06F920DF Audio mute COLOR 1785 0x06F913EC Not used Planar UltraRes L Series 109" User Manual Page | 75 020-1434-00A...
  • Page 76 1785 0x06F92CD3 Selects HDMI 4 for the current zone 1785 0x06F92DD2 Selects DP for the current zone 1785 0x06F92ED1 Not used 1785 0x06F92FD0 Not used 1785 0x06F930CF Not used Planar UltraRes L Series 109" User Manual Page | 76 020-1434-00A...

  • Page 77: Locking The Keypad And Ir Remote

    The IR remote code set transmitted by the remote and accepted by the display can be configured. This is useful if there are multiple Planar displays in the installed area and each display needs to be operated independently. It can also be used if IR interference with another device, such as a DVD player, is occurring.

  • Page 78: Adjusting The Volume

    19.8 Selecting Layouts and Input Sources With Planar MediaPlex Plus Processing, one source at a time can be shown or multiple sources can be shown simultaneously. Multiple layout options are available and can be selected from the Inputs and Views Menu (see page 80). Once a layout has been designated, sources can be assigned to each of the zones in the layout.

  • Page 79: Navigating Through The Menus

    3. Press PREV on the remote control, or MENU on the keypad, to return to the previous menu. To exit the menu system, press MENU on the remote control, or continue to press menu on the keypad until the main menu is reached. Planar UltraRes L Series 109" User Manual Page | 79 020-1434-00A...

  • Page 80: Inputs And Views Menu

    Options: HDMI 1, HDMI 2, HDMI 3, HDMI 4, DP; Default: HDMI 1 Zone 2 • Select the source displayed in Zone 2 • Options: HDMI 1, HDMI 2, HDMI 3, HDMI 4, DP; Default: HDMI 2 Planar UltraRes L Series 109" User Manual Page | 80 020-1434-00A...
  • Page 81 Search Order: HDMI 1, HDMI 2, HDMI 3, HDMI 4, DP • Failover: Display will scan selected Zone 1 input and selected Zone 1 Secondary input for a valid source. Only applies to Zone 1. Planar UltraRes L Series 109" User Manual Page | 81 020-1434-00A...
  • Page 82 Note: The actual proportions of the source windows will vary depending on the incoming source resolution and image settings. The image settings that influence proportions include Aspect Ratio and Content Rotation (see page 84). Planar UltraRes L Series 109" User Manual Page | 82 020-1434-00A...

  • Page 83: Image Adjust Menu

    The current zone can be changed via the menu or by using the ZONE 1-4 keys on the remote control. • Note: Changing the Current Zone setting via the ZONE 1-4 keys also changes the Audio Select setting. Planar UltraRes L Series 109" User Manual Page | 83 020-1434-00A...
  • Page 84 If the image does not fill the zone completely, the extra margins are black. • Options: Auto, 16:9, 4:3, Fill Screen, Native, Letterbox; Default: Auto Planar UltraRes L Series 109" User Manual Page | 84 020-1434-00A...
  • Page 85 Move the image horizontally or vertically. The amount to move is measured in input pixels. • Range: -1000~1000; Default: 0 Revert to Defaults • Reset all settings in the Image Adjust menu to their factory defaults for the current zone only Planar UltraRes L Series 109" User Manual Page | 85 020-1434-00A...

  • Page 86: Audio Menu

    Note: This setting applies only to the internal speakers, and cannot be adjusted for the Line Out connector. Balance • Set the audio balance • Range: 0~100; Default: 50 Planar UltraRes L Series 109" User Manual Page | 86 020-1434-00A...

  • Page 87: Presets Menu

    Range: Preset 1~Preset 10 Save • Save the current setup for later recall • Range: Preset 1~Preset 10 Delete • Delete the selected preset • Range: Preset 1~Preset 10 Planar UltraRes L Series 109" User Manual Page | 87 020-1434-00A...

  • Page 88: Advanced Settings Menu

    20.4 Advanced Settings Menu Panel Brightness Submenu Intensity • Set the intensity of the LED display. • Range: 0~100; Default: 75 Planar UltraRes L Series 109" User Manual Page | 88 020-1434-00A...
  • Page 89 • Note: When Wake On Signal is selected, the LAN port and Remote Monitoring web interface will remain accessible after the display enters sleep mode. Planar UltraRes L Series 109" User Manual Page | 89 020-1434-00A...
  • Page 90 Fast Startup: The display will enter a standby state with partially reduced power, allowing for 3-5 second wait between an ON command being sent, and image being displayed. IR, Keypad, CEC, LAN, DB9 RS232, and USB communication will remain active. Planar UltraRes L Series 109" User Manual Page | 90 020-1434-00A...
  • Page 91 Note: The specified DNS server is used when Use Network Time is checked for the Set Date and Time setting. DHCP • Turn DHCP on or off • Options: On, Off; Default: On Planar UltraRes L Series 109" User Manual Page | 91 020-1434-00A...
  • Page 92 Set the amount of time in seconds since the last keypress before the OSD menu automatically closes. If set to Off, the menu never automatically closes. • Options: Off, 10 Seconds, 30 Seconds, 60 Seconds, 120 Seconds, 240 Seconds; Default: 60 Seconds Planar UltraRes L Series 109" User Manual Page | 92 020-1434-00A...
  • Page 93 Blank Screen Color • Select the color to display when there is no signal in a zone • Options: Black, White, Gray, Red, Green, Blue, Cyan, Magenta, Yellow • Default: Black Planar UltraRes L Series 109" User Manual Page | 93 020-1434-00A...
  • Page 94 Schedule Submenu Planar UltraRes L Series 109" User Manual Page | 94 020-1434-00A...
  • Page 95 Networked Standby Mode or Fast Startup. • Data: The preset to recall when the Action is set to Recall, or the intensity setting when the Action is set to Panel Brightness. Planar UltraRes L Series 109" User Manual Page | 95 020-1434-00A...
  • Page 96 1080P selects an EDID format compliant with HDMI 1.3 and DP 1.1 • Options: 4K60, 4K30, 1080P Horizontal Active • The number of active pixels in a line • Range: 0~4095 Planar UltraRes L Series 109" User Manual Page | 96 020-1434-00A...
  • Page 97 • The number of non-active lines in a field • Range: 0~255 Vertical Front Porch • The number of line times in the vertical front porch • Range: 0~255 Planar UltraRes L Series 109" User Manual Page | 97 020-1434-00A...
  • Page 98 The number of line times in the vertical sync • Range: 0~255 Revert to Factory • Reset the EDID type and timings to the default values for the selected connector Planar UltraRes L Series 109" User Manual Page | 98 020-1434-00A...
  • Page 99 Tiling Submenu This menu contains controls for using multiple Planar UltraRes L Series displays in a tiled configuration. This is useful when trying to display one image across multiple displays. In addition to setting up the width and height of the tiled wall, each display must have its position within the tiled wall properly selected.
  • Page 100 Unit Row 2 Unit Column 3 Unit Column 2 Unit Column 1 Unit Row 1 Unit Row 1 Unit Row 1 Unit Column 3 Unit Column 2 Unit Column 1 Planar UltraRes L Series 109" User Manual Page | 100 020-1434-00A...
  • Page 101 Unit Row 1 Unit Column 3 Unit Column 3 Unit Column 3 Unit Row 3 Unit Row 2 Unit Row 1 Unit Column 4 Unit Column 4 Unit Column 4 Planar UltraRes L Series 109" User Manual Page | 101 020-1434-00A...
  • Page 102 Unit Row 3 Unit Column 2 Unit Column 2 Unit Column 2 Unit Row 1 Unit Row 2 Unit Row 3 Unit Column 1 Unit Column 1 Unit Column 1 Planar UltraRes L Series 109" User Manual Page | 102 020-1434-00A...
  • Page 103 Examples" on page 104. • Options: Disable, Enable; Default: Disable Frame Width, Frame Height • Selects how many lines/pixels are removed from the image to compensate for the display’s bezel Planar UltraRes L Series 109" User Manual Page | 103 020-1434-00A...
  • Page 104 Frame Compensation Examples Below are examples with the Frame Compensation feature enabled (left) and disabled (right). Note that the eagle’s eye is noticeably different when Frame Compensation is disabled. Planar UltraRes L Series 109" User Manual Page | 104 020-1434-00A...
  • Page 105 This menu selects a test pattern to show on the display for diagnostic purposes. Test Patterns • Options: Black, Gray, White, Red, Green, Blue, Magenta, Yellow, Cyan, Gray Ramp, Red Ramp, Blue Ramp, Color Bar, Checkerboard Planar UltraRes L Series 109" User Manual Page | 105 020-1434-00A...
  • Page 106 70. When disabled, the status LEDs are always turned off. • Options: Disable, Enable; Default: Enable Pixel Orbit • Create slight frame motion to help avoid image retention • Options: Enable, Disable; Default: Disable Planar UltraRes L Series 109" User Manual Page | 106 020-1434-00A...
  • Page 107 Options: Enable, Disable; Default: Disable IR Remote Lock • Lock or unlock the remote control. When it is enabled, all remote control presses will be ignored. • Options: Enable, Disable; Default: Disable Planar UltraRes L Series 109" User Manual Page | 107 020-1434-00A...
  • Page 108 Options: 3200K, 6500K, 9300K, 12000; Default: 6500K Save All Settings to USB • Save all settings in the display to a USB flash drive. The saved file will be named Planar- settings.bin and will be saved in the root folder of the USB flash drive. •...

  • Page 109: Information Menu

    20.5 Information Menu System Information Submenu This menu displays version information for all programmable parts in the system. It also contains the model and serial number. Planar UltraRes L Series 109" User Manual Page | 109 020-1434-00A...
  • Page 110 Image Information Submenu This menu displays image details for the current zone. If more than one zone is available, the zones can be changed by setting the Current Zone option. Planar UltraRes L Series 109" User Manual Page | 110 020-1434-00A...
  • Page 111 Error Log Submenu This menu displays a chronological list of system errors that have occurred. For a list of possible errors, see "Error Codes" on page 144. Planar UltraRes L Series 109" User Manual Page | 111 020-1434-00A...

  • Page 112: Using The Touch Screen

    The touch screen can be used to control a Windows, Mac or Linux operating system. The Planar UltraRes L Series is HID compliant, delivering up to 10 points of touch on both Windows and Linux without a driver. Single touch only is supported for Mac operating systems. To achieve more than single touch Mac support, drivers will need to be installed, which can be found on http://www.planar.com/support.

  • Page 113: Planar Ultrares Web Ui

    Advanced button. When a new session is started by opening a web browser window and directing it to the appropriate IP address, compatible Planar UltraRes products will display the login page to access the features within the software.
  • Page 114 PASSWORD.SET="newpassword" command, with the new password enclosed in double- quotes. PASSWORD.SET commands are not accepted over network, only direct serial connection. Alternatively, a factory reset will restore the password to the serial number. Planar UltraRes L Series 109" User Manual Page | 114 020-1434-00A...

  • Page 115: Ultrares Web Ui Home Screen

    22. UltraRes Web UI Home Screen The Planar UltraRes Web UI consists of a top bar with drop-down menus, a canvas representing the display’s current layout, and a bottom bar with pop-up menus. Note: Depending on the device or browser settings, the proportions of the UI will vary. If the Planar UltraRes Web UI detects a mobile device, the layout will change to the proportionate interface, and menu items may be relocated.
  • Page 116 This name is shown only in the web UI and browser and does not change any information shown in the UltraRes on-screen display. This can be useful to differentiate multiple Planar displays connected to the same LAN. The bottom bar of the user interface contains pop-up menus for Views, Volume, Mute, Refresh, Power, Brightness, and Alerts.
  • Page 117 • The Power button provides a pop-up menu with On and Off command. Refer to the “Power Submenu” on page 89 for more information. Planar UltraRes L Series 109" User Manual Page | 117 020-1434-00A...
  • Page 118 • The Brightness button provides a pop-up menu with adjustment of the light intensity. • The Alerts button provides a pop-up menu that displays information on any system alerts. Planar UltraRes L Series 109" User Manual Page | 118 020-1434-00A...

  • Page 119: Admin

    23. Admin The Admin dropdown menu contains the following submenus: • About: Provides the version number and licensing info for the UltraRes web interface Planar UltraRes L Series 109" User Manual Page | 119 020-1434-00A...
  • Page 120 Access Control: Manage Admin and User passwords • Settings: Generate or restore a settings package. This package will store all user settings. Refer to the “Save All Settings to USB” on page 108. Planar UltraRes L Series 109" User Manual Page | 120 020-1434-00A...
  • Page 121 Refer to “Firmware Update” on page 108. • Security Settings: Configure the network security, keypad lock, IR Remote lock, and IR code. Refer to the “System Settings Submenu” on page 106. Planar UltraRes L Series 109" User Manual Page | 121 020-1434-00A...

  • Page 122: Settings

    Panel Brightness: Adjust the intensity of the display. Refer to the “Panel Brightness Submenu” on page 88. • Network: Provides the network configuration. Refer to the “Network Submenu” on page Planar UltraRes L Series 109" User Manual Page | 122 020-1434-00A...
  • Page 123 • Date and Time: Configure the date and time, and scheduled events. Refer to the “Schedule Submenu” on page 94. Planar UltraRes L Series 109" User Manual Page | 123 020-1434-00A...
  • Page 124 Source Selected: Occurs when a different input source is selected for any of the zones. • Note: Each event can be sent to one or more recipients. To add multiple email addresses, separate them by a space. Planar UltraRes L Series 109" User Manual Page | 124 020-1434-00A...
  • Page 125 Test Email: Sends a test of the selected email notification. This is useful for verifying that email account settings are setup correctly. If the test email fails, use the View Last 10 Log Messages button to get more detailed information about the failure. Planar UltraRes L Series 109" User Manual Page | 125 020-1434-00A...
  • Page 126 • System Settings • Logs Planar UltraRes L Series 109" User Manual Page | 126 020-1434-00A...

  • Page 127: Setup

    Summary: Provides the status of the display’s current video and audio layout, IP address, model name, serial number, and firmware version. Panel brightness, power settings, and test patterns, can be viewed and adjusted. Planar UltraRes L Series 109" User Manual Page | 127 020-1434-00A...
  • Page 128 • Provides the image information and image adjustments for each source connected to the display • The “Eye” icon will show the current layout of zones on the canvas Planar UltraRes L Series 109" User Manual Page | 128 020-1434-00A...
  • Page 129 • Presets • View, create, save, delete, and name presets. Refer to the “Presets Menu” on page Planar UltraRes L Series 109" User Manual Page | 129 020-1434-00A...

  • Page 130: External Control

    Using discrete infrared (IR) codes to program a third-party remote control. See "IR Command Protocol" on page 72. • Using the Planar UltraRes Web UI to access the settings in the OSD as well as some additional features via a web browser. See "Planar UltraRes Web UI" on page 113. •...

  • Page 131: Signal Compatibility

    1152x864 84.999 77.094 121.500 VESA DMT 1280x768 49.929 39.593 65.250 VESA CVT 1280x768 59.995 47.396 68.250 VESA CVT-R 1280x768 47.776 79.500 VESA CVT 1280x768 74.893 60.289 102.250 VESA CVT Planar UltraRes L Series 109" User Manual Page | 131 020-1434-00A...
  • Page 132 VESA CVT 1920x2160 135.000 297.000 CEA-861-F, VIC 16, with vertical parameters doubled 2560x1440 59.951 88.787 241.500 VESA CVT-R 2560x1600 59.972 98.713 268.500 VESA CVT-R 3840x2160 52.438 209.750 VESA CVT-R Planar UltraRes L Series 109" User Manual Page | 132 020-1434-00A...
  • Page 133 SMPTE 274M, CEA-861-F Format 33 1080p 33.750 74.250 SMPTE 274M, CEA-861-F Format 34 1080p 56.250 148.500 SMPTE 274M, CEA-861-F Format 31 1080p 67.500 148.500 SMPTE 274M, CEA-861-F Format 16 Planar UltraRes L Series 109" User Manual Page | 133 020-1434-00A...
  • Page 134 67.500 297.000 CEA-861-F Format 96, 4:2:0 sub- sampling 3840x2160 135.000 594.000 CEA-861-F Format 96 3840x2160 67.500 297.000 CEA-861-F Format 97, 4:2:0 sub- sampling 3840x2160 135.000 594.000 CEA-861-F Format 97 Planar UltraRes L Series 109" User Manual Page | 134 020-1434-00A...

  • Page 135: Color Subsampling Report

    YUV 4:2:0 Video Timing Input Supported Supported Supported Supported 4K @ 50/60 Hz 4K @ 50/60 Hz HDMI 1-2 4K @ 50/60 Hz HDMI 3-4 All Other Supported Timings Planar UltraRes L Series 109" User Manual Page | 135 020-1434-00A...

  • Page 136: Power Consumption

    75 (as shipped). Actual use will vary and it is always best practice to plan for the worst case scenario. Planar UltraRes L Series 109" User Manual Page | 136 020-1434-00A...

  • Page 137: Specifications

    Wall mount included. External device mounting: 75mm x 75mm. Optional rolling floor stand available. Fanless AC Inlet IEC C20 Power Consumption (full white / black 1300W / 300W screen Planar UltraRes L Series 109" User Manual Page | 137 020-1434-00A...
  • Page 138 URL109 display, US and EU power cords, HDMI cable, USB A to B cable, IR cable, remote control, vacuum removal tool and charger, gloves, and Quick Start Guide Approvals FCC Class A,cTUVus, CE, RoHS Planar UltraRes L Series 109" User Manual Page | 138 020-1434-00A...
  • Page 139 Item Model: URL109-MFT Recommended Usage Up to 24x7 operation Warranty 5 years Security No WiFi, no Android O/S, signed and encrypted firmware Planar UltraRes L Series 109" User Manual Page | 139 020-1434-00A...

  • Page 140: Dimensions

    Dimensions 26. URL109 Display Planar UltraRes L Series 109" User Manual Page | 140 020-1434-00A...

  • Page 141: Display And Included Wall Mount

    27. Display and Included Wall Mount Planar UltraRes L Series 109" User Manual Page | 141 020-1434-00A...

  • Page 142: Display And Optional Rolling Cart

    28. Display and Optional Rolling Cart Planar UltraRes L Series 109" User Manual Page | 142 020-1434-00A...
  • Page 143 Planar UltraRes L Series 109" User Manual Page | 143 020-1434-00A...

  • Page 144: Troubleshooting During Installation

    This section includes troubleshooting information about issues encountered during the installation process or after the display has been running for some time. If the solutions in this section are unable to remedy the issues, please contact Planar’s Technical Support team for assistance.

  • Page 145: Symptoms, Possible Causes And Solutions

    30. Symptoms, Possible Causes and Solutions Below are different symptoms that might be encountered as the Planar UltraRes L Series display is installed. First look at the different symptom descriptions for the issue. Then look at the possible cause and try the suggested solution(s). If the solution does not resolve the issue, please contact Planar’s Technical Support Department.

  • Page 146: Symptom: Can't Get Pc To Output 4K @ 24/30/60 Hz

    Make sure the IR is fully connected by pressing hard to unsure it is inserted as far as possible. Possible Cause The wired IR module cable is not being used. Solution Make sure that the wired IR module cable is being used. Planar UltraRes L Series 109" User Manual Page | 146 020-1434-00A...

  • Page 147: Column(S) Not Displaying An Image

    Review section 13 on page 65 in this manual. Possible Cause Gaps between modules. Solution Swap modules where the gap is occurring. Possible Cause Columns are not aligned correctly. Planar UltraRes L Series 109" User Manual Page | 147 020-1434-00A...

  • Page 148: Touch Is Not Working

    2. With two people, remove the bottom screws that hold the front cover, and gently open it from the top, rotating the top edge away from the display. Verify the internal USB connection is connected, and check Windows Device Manager, Human Interface Device again. Planar UltraRes L Series 109" User Manual Page | 148 020-1434-00A...

  • Page 149: Erratic, Inaccurate, Or Poor Touch Behavior

    5. One at a time starting at the top, verify that the connectors in the middle of the trim are fully connected and not damaged. Planar UltraRes L Series 109" User Manual Page | 149 020-1434-00A...

  • Page 150: No Audio Out Of Right Speaker

    Possible Cause The audio connection between left and right electronics boxes is not connected. Solution Remove AC power from the system, remove the front cover and reinstall the cable. Planar UltraRes L Series 109" User Manual Page | 150 020-1434-00A...

  • Page 151: Accessing Planar's Technical Support Website

    • User Manual • RS232 User Manual • Outline drawings • Standard warranties • Planar support hotline number and email • Firmware (contact Planar support via email or phone) Planar UltraRes L Series 109" User Manual Page | 151 020-1434-00A...

  • Page 152: Regulatory Information

    Any changes or modifications to the display not expressly approved by Planar could void the user's authority to operate this equipment. ADA Compliance Statement Some Planar UltraRes L Series models are compliant with the Americans with Disabilities Act, Section 4. Planar UltraRes L Series 109" User Manual...

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