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Related Manuals for Planar UltraRes 4K
Summary of Contents for Planar UltraRes 4K
- Page 1 Planar UltraRes User Manual...
- Page 2 Planar employees. When you purchase a Planar product, you get more than a display, you get the service and support you need to maximize your investment. To find the latest warranty and service information regarding your Planar product, please visit http://www.planarcontrolroom.com/support...
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Page 3: Table Of Contents
Powering On/Off Planar UltraRes Displays ........ - Page 4 Static IP Network Setup ............... . .55 Planar UltraRes Remote Monitoring Software .
- Page 5 Portrait Wall Mounts - Front View ............. . . 94 Planar UltraRes User Manual...
- Page 6 Symptom: IR Isn’t Working Properly ............106 Accessing Planar’s Technical Support Website.
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Page 7: Introduction
Introduction Planar UltraRes 4K professional display is a family of 84” Ultra HD displays that produce resolution and picture quality not before seen in large format LCD displays. There are three different offerings: the UR8450-LX, UR8450-MX and the UR8450-3D. Designed specifically for resolution-rich commercial applications, Planar UltraRes... -
Page 8: Important Safety Instructions
Refer all servicing to qualified service personnel. Servicing is required when any of the Planar UltraRes products have been damaged in any way, such as the AC power cord or plug is damaged, liquid has been spilled or objects have fallen into a product, the products have been exposed to rain or moisture, do not operate normally or have been dropped. - Page 9 Slight pressure on the LCD will cause distortion of the image. Heavier pressure will cause permanent damage. Planar UltraRes configurations should be mounted where viewers cannot touch the screen or insert small objects in the openings that will create hazards by contacting bare conductive parts.
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Page 10: European Union Disposal Information
Om du vill slänga bort den här produkten ska du Jos haluat hävittää tämän tuotteen, ota yhteyttä Maddelerin Kullaniminin Sinirlandirilmasina paikallisiin viranomaisiin tai jälleenmyyjään ja tiedustele kontakta lokala myndigheter eller återförsäljar, och fråga efter lämplig avfallsmetod. asiaankuuluvia hävittämistoimenpiteitä. Dair Yönetmelik. Planar UltraRes User Manual... -
Page 11: Recommended Usage
When using high-contrast images, reposition the images frequently. • Turn off the Planar UltraRes when it is not in use. Caution: For optimal performance, we suggest turning off the LED power on the Planar UltraRes for four hours per day. Planar UltraRes User Manual... -
Page 12: Normal Use Thermal Guidelines
Cooling Requirements For optimal performance, active cooling by the installer should be planned for when the ambient temperature anywhere in the wall is predicted to be above the specified ambient temperature for the display. Planar UltraRes User Manual... -
Page 13: Basic Concept Of Planar Ultrares Display
Basic Concept of Planar UltraRes Display Basic Concept of Planar UltraRes Display The Planar UltraRes display uses four separate outputs that feed into the 84” display as one image. You can use any combination of HDMI, DisplayPort or DVI. There are two main modes of operation for the UltraRes Display: •... -
Page 14: Using The Remote Control
Using the Remote Control The UltraRes remote control can be used for a variety of functions, including turning the display on and off and assigning individual inputs. Select individual inputs Turn display on/off Select single or multiple input connections Planar UltraRes User Manual... -
Page 15: Powering On/Off Planar Ultrares Displays
Powering On/Off Planar UltraRes Displays Powering On/Off Planar UltraRes Displays There are several different ways to turn on or off the Planar UltraRes Display: • Using the On/Off buttons on the remote control. See "Using the Remote Control" on page 8 for more information. -
Page 16: Planar Ultrares In Standby Mode
Powering On/Off Planar UltraRes Displays Planar UltraRes in Standby Mode If you are unsure about whether or not the display is on but in standby mode, look for the small Standby LED. If it is off, you will not see the LED. If it is on but in Standby mode, you will see a red LED. -
Page 17: Input Setup
Input Setup Input Setup You can set up your Planar UltraRes display using multiple or single inputs. Both are explained below. You can select multiple or single input mode using the remote control, the UltraRes Control tool or by using RS232 commands. For more information see "Setting Up UltraRes Using Multiple Inputs"... - Page 18 Input Setup Planar UltraRes User Manual...
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Page 19: Installing A Planar Ultrares Display
• Three strong people to lift display into place Plan Your Installation You should have a detailed plan of how the Planar UltraRes display is to be configured. The plan should include calculations for the following: • Floor/wall load. Make sure the floor/wall is strong enough to support the weight of the Planar UltraRes. -
Page 20: Supported Graphics Cards
• Each program will have application-specific 3D settings that must be set up. Consult the specific graphics card user manual for more information. • Cards that support Planar’s support timings, as listed in the following section "Compatible Video Sources" on page 87. -
Page 21: Setting Up Amd Graphics Cards For 3D Content
Right click on the desktop and select Catalyst Control Center. Select AMD FirePro, then select 3D Application Settings. Check the Enable Quad Buffer Stereo box. Select Auto-Stereo (Horizontal Interleaved) from the selection box Click Apply. Open the 3D application and perform application-specific 3D setup. Planar UltraRes User Manual... -
Page 22: Setting Up Nvidia Graphics Cards
Open the 3D application and perform application-specific 3D setup. Recommended PCs In order to use 4K video, it is crucial that you have a high-powered PC. We also recommend using a single 4K output whenever possible. Doing so eliminates the requirement of multi-output synchronization. Planar UltraRes User Manual... -
Page 23: Unpacking And Checking Accessories
If ordered, this will be inside a (optional) separate box inside the LCD box. Note: If you do not use Planar’s mounts, you need to ensure the mounts that you purchase can adequately support the display. Mounting Used to line up where the template wall mounts will be installed. - Page 24 Unpacking and Checking Accessories Part Description Number Picture Kickstand Mounts to the display when bracket Planar mounts are purchased. M4 x 8 Used to mount the kickstand Panhead bracket. screws Planar UltraRes User Manual...
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Page 25: Accessory Kit
Contains the User Manual and setup software. Passive USB Used to set up display cable software. Remote control Used to power the display on/off, select multiple or single inputs. Note: Batteries are included but not installed. Planar UltraRes User Manual... - Page 26 Unpacking and Checking Accessories Planar UltraRes User Manual...
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Page 27: Lcd Installation
• The wall mounts for a landscape and portrait installation look very similar. The process to install them is almost exactly the same. The only difference is the way in which you use the wall mount template. This will be pointed out in the relevant step. Planar UltraRes User Manual... -
Page 28: Installing An Ultrares Display On A Wall
Find the center point of the display on the wall where you intend to install it. Draw a short (about 1”) horizontal line and then a vertical line to match the edge of the display. Planar UltraRes User Manual... - Page 29 Use the provided template to determine the center points of the wall mounts. The “V” notches are labeled “L” for a landscape display or “P” for a portrait display. Use the appropriate “V” notch to align with the horizontal line drawn in the previous step. Planar UltraRes User Manual...
- Page 30 Let the template hang vertically so it is plumb, as the bottom hole in the template determines where the bottom mount will be installed. Screw the appropriate hardware into the bottom hole of the template that corresponds with your display orientation. Remove each screw and the template. Planar UltraRes User Manual...
- Page 31 Install the center screw in the bottom mount and repeat steps for any additional screws that you want to install. Note that there are open mount channels on the brackets. So you can install the screws wherever necessary along those channels. Planar UltraRes User Manual...
- Page 32 Installing an UltraRes Display on a Wall Install the kickstand bracket to the back of the display using four M4 x 8 Panhead screws. Landscape holes for kickstand bracket installation Portrait kickstand installed on display Planar UltraRes User Manual...
- Page 33 Caution: Be sure these are securely hung, as the top of the wall mount will hold most of the weight of the display. Planar UltraRes User Manual...
- Page 34 On the bottom wall mount, there is locking hardware in the lower corners of the mount. Push the hardware up and finger tighten the captive screws on the bottom to secure the display to the wall. Planar UltraRes User Manual...
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Page 35: Using The Kickstand Bracket
Loosen the captive locking screws on both sides of the bottom mount. Pull the display out and then swing out the kickstand to hold it in place. The kickstand will nest into the kickstand bracket notch. Service position - with kickstand supporting display Planar UltraRes User Manual... -
Page 36: Connections
In order for the remote control to work, you need to connect the wired IR module to the display, also on the bottom of the I/O panel. Then place the IR receiver in the desired place on or near the display. Planar UltraRes User Manual... -
Page 37: Connecting Sources
The graphics card that you install on your main PC will determine what outputs will be plugged into the Planar UltraRes display. For example, some graphics cards have two HDMI outputs and two DisplayPort outputs. Any combination of these outputs is fine. -
Page 38: Setting Up Ultrares Using Multiple Inputs
Input 2 and Input 4. For example, using 1920 x 2160 @ 60Hz on Input 1 and Input 3 is allowed but using 1920 x 2160 @ 60Hz on Input 1 and Input 2 is not allowed. Planar UltraRes User Manual... - Page 39 Input Source setting. For example, if you have four HDMI input sources, this feature should detect that your sources are connected to HDMI 1-4. • Select Individual Inputs - The example below shows the circled inputs that were selected individually. Planar UltraRes User Manual...
- Page 40 Connections Below are two examples of setups in UltraRes Control software that are acceptable. When you are finished, click to save your changes. Update Planar UltraRes User Manual...
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Page 41: Setting Up Ultrares Using Single Inputs
• (1x) DisplayPort or HDMI 4K @ 24/25/30Hz • PC with DisplayPort 1.1a or 1.2 output • 4K Blu-ray player There are two preferred ways in which you can select individual inputs. They are described on the following pages. Planar UltraRes User Manual... - Page 42 Selecting Individual Inputs Using the Remote Control The UltraRes remote control has individual inputs that can be selected. For example, if this UltraRes input is connected to HDMI 2, press the HDMI 2 button on the remote control. Planar UltraRes User Manual...
- Page 43 On the Source tab, select the input that is connected to the UltraRes display. For example, if this UltraRes input is connected to HDMI 2, select the HDMI 2 radio button in the Input Source section on the left. Planar UltraRes User Manual...
- Page 44 Connections Planar UltraRes User Manual...
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Page 45: Installing The Ultrares Control Software
The UltraRes Control software is used as your primary tool for display setup. Use the following instructions to install the UltraRes Control software. Save the program to your computer’s hard drive. UltraRes Control.msi Double click the file to open the installer program. .msi Planar UltraRes User Manual... - Page 46 • If you want other users to have access to the UltraRes Control software, select the Everyone radio button. • If you want to be the only user who can access the UltraRes Control software, select the Just me radio button. Click Next to continue. Planar UltraRes User Manual...
- Page 47 Click Next to continue. As the installation is occurring, you will see the status bar for up to a couple of minutes. Planar UltraRes User Manual...
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Page 48: Installing Usb Drivers
If the USB driver installation is successful, you will see a message similar to the example below. You are now done with the USB driver installation process. Planar UltraRes User Manual... -
Page 49: Using The Ultrares Control Software
“Disconnected. ” Connect from the PC on which the software is installed to the UltraRes display using a USB connection. Click the Connect button to start the connection process. Planar UltraRes User Manual... - Page 50 • If an input is detected, the following window appears with information already filled in. Model name Serial number • If no input is auto-detected, you will see a window similar to the following. Notice all fields are grayed out and cannot be changed. Planar UltraRes User Manual...
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Page 51: Setting Up Sources
Setting Up Sources This information is covered earlier in the manual. Please see "Setting Up UltraRes Using Multiple Inputs" on page 32 and "Setting Up UltraRes Using Single Inputs" on page 35 for setup information. Planar UltraRes User Manual... -
Page 52: Auto Power Off Timer
In standby mode, the low power option only uses 0.5W of power. • Fast Startup - Keeps AC power supplies running and takes a little less time to power up. If you intend to continually use networking capabilities, select this option. Planar UltraRes User Manual... -
Page 53: Changing Backlight Intensity
With some quadrant sources, the top and bottom halves of display can show frame tearing, at a delay of one frame per second. If you see frame tearing, use the Top Half sliders to compensate. Frame Display Bottom Half Frame Delay Planar UltraRes User Manual... -
Page 54: Upgrading Firmware
Upgrading Firmware Upgrading Firmware Upgrading firmware can only be done through the UltraRes Control software using a USB connection. Select the File menu bar and then Upgrade Firmware. Planar UltraRes User Manual... - Page 55 Upgrading Firmware A file called 4K.xml will be part of the release package. Navigate to this section and click Open to begin the upgrade process. Note: The upgrade can be initiated from ON or standby mode. Planar UltraRes User Manual...
- Page 56 The upgrade process status bar will show where you are in the upgrade process as it proceeds. When the upgrade is complete, you will see a message box similar to the following example. Planar UltraRes User Manual...
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Page 57: Error Codes
To see the last 50 errors that have occurred, select the Error Log tab in the UltraRes Control software, as shown below. For a complete list of the error codes, see "Error Codes in the UltraRes Control Software" on page 102. Planar UltraRes User Manual... - Page 58 Error Codes Planar UltraRes User Manual...
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Page 59: Network Settings
Select the Info tab. The IP address is shown towards the bottom of the tab. One of the following will occur: • If the IP address is 192.168.12.12, then DHCP failed. Use the Static IP Network Setup instructions in the following section. Planar UltraRes User Manual... - Page 60 If the IP address shows anything else, then DHCP succeeded. To confirm the connection, open a Windows command prompt and use the “ping” command with the IP address shown in UltraRes Control. Note: If you cannot confirm a connection, check with your Network Administrator for more information. Planar UltraRes User Manual...
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Page 61: Static Ip Network Setup
Assuming the operating system is Windows 7, you can follow these instructions to configure the PC network interface. On the PC, select Start, Control Panel and choose the View by dropdown in the top right corner of the window. Choose large icons or small icons. Planar UltraRes User Manual... - Page 62 Open Network and Sharing Center. Click Change adapter settings in the left side pane. Right-click on the local area connection that corresponds to the network interface that is connected to the UltraRes and then select Properties. Planar UltraRes User Manual...
- Page 63 Static IP Network Setup Select Internet Protocol Version 4 (TCP/IPv4) and then click the Properties button. Planar UltraRes User Manual...
- Page 64 . Click OK to dismiss the IPv4 Properties Default gateway window. Then click Close to dismiss the Local Area Connection Properties window. To confirm the connection, open a Windows command prompt and enter ping 192.168.12.12, as shown below. Planar UltraRes User Manual...
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Page 65: Planar Ultrares Remote Monitoring Software
Planar UltraRes Remote Monitoring Software Planar UltraRes Remote Monitoring is a software tool that displays information about the display via a web browser. It is used primarily for monitoring, reporting and some control (for example, manually powering the displays on and off ). -
Page 66: Remote Monitoring Unit Status
ID and the serial number of the specific display. Remote Monitoring Display Control The Display Control page contains three sub-pages: Power On/Off, Source Setup and Advanced Setup. These are described in the following pages. Planar UltraRes User Manual... -
Page 67: Remote Monitoring Power On/Off
Remote Monitoring Power On/Off Power On/Off buttons control the LED power, not the AC power. You cannot control AC power through Planar UltraRes Remote Monitoring. This section has four options for which you can schedule an automatic power on/off. The options are: •... -
Page 68: Remote Monitoring Source Setup
The Source Setup page allows you to perform the same tasks that you can using the UltraRes Control software: • Select single or multiple input mode • Select an input source for each input in single input mode • Select different options for inputs in multiple input mode Planar UltraRes User Manual... -
Page 69: Remote Monitoring Advanced Setup
RGB settings. Remote Monitoring Admin Setup The Admin Setup page contains four sub-pages: Network Setup, Date and Time, Access Control and Software Setup. These are described in the following pages. Planar UltraRes User Manual... -
Page 70: Remote Monitoring Network Setup
DHCP. For more information about setting up DHCP, see "DHCP Network Setup" on page 53. The Hostname box will display Planar as the default. Change this name to something more appropriate for this particular server. The hostname is limited to 16 characters: alphanumeric, dash, or underscore only. - Page 71 If you have changed the static IP address or changed from static to DHCP setup, you may need to point your browser at the new address. You may have to click the Refresh button on your browser to see the new name in the upper left corner of the page. Planar UltraRes User Manual...
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Page 72: Remote Monitoring Date And Time
Sunday of October. As of 2007, U.S. locales that observe daylight saving time must enter start and end dates in this section. For example, EST5EDT,M3.2.0,M11.1.0 is correct for U.S. Eastern time zone as of 2007. Planar UltraRes User Manual... -
Page 73: Remote Monitoring Access Control
Remote Monitoring Network Setup Remote Monitoring Access Control The Access Control page allows you to set parameters needed to access the web, the Remote Monitoring network and RS232 commands. It also allows you to select the correct baud rate. Planar UltraRes User Manual... -
Page 74: Remote Monitoring Software Setup (Upgrading Network Firmware)
Planar logo in the top right corner of the page. Click Choose File to locate the latest UltraRes software that you downloaded from Planar’s website. -
Page 75: Remote Monitoring Reboot
Reset page. Click OK, Reset to Factory Defaults and Reboot if you are sure you want to reset ALL settings to the factory default. The top of each page shows the Planar logo, which is a link to . You can change this link to refer to any URL that you find http://www.planar.com... - Page 76 Remote Monitoring Reboot Planar UltraRes User Manual...
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Page 77: External Control
• Using a serial (RS232) link to send ASCII commands and to receive responses to those commands. • Using discrete infrared (IR) codes to program a third-party remote control. • Using SNMP (Simple Network Management Protocol) controls using web browser settings. Planar UltraRes User Manual... -
Page 78: Rs232 Communication
You can also set up multiple inputs using RS232 commands. As is typical with using RS232 commands, you can pull up a basic program such as Tera Term to send commands. Below is a short example. Planar UltraRes User Manual... -
Page 79: Setting Up Single Inputs Using Rs232 Commands
Setting Up Single Inputs Using RS232 Commands You can set up single inputs using RS232 commands. As is typical with using RS232 commands, you can pull up a basic program such as Tera Term to send commands. Below is a short example. Planar UltraRes User Manual... -
Page 80: Rs232 Commands
• “z” is the value to set for this parameter. It can have one of two formats: • Integer value: Any positive or negative number (example: 100) • String value: Any string surrounded by double quotes (example: “This is a string”) • “[CR]” is the ASCII carriage return key (0x0D). Planar UltraRes User Manual... -
Page 81: Rs232 Response Format
(for get commands) for this parameter. It can have one of two formats: • Integer value: Any positive or negative number (example: 100) • String value: Any string surrounded by double quotes (example: “This is a string”) • “[CR]” is the ASCII carriage return key (0x0D). Planar UltraRes User Manual... -
Page 82: Rs232 Command/Response Examples
Increment brightness from 24 to 25 Command: (BRT+) [CR] Response: (0;BRT=25) [CR] Example: Invalid command code Command: (ZZZ=0) [CR] Response: (1;ZZZ=0) [CR] Example: Invalid parameter (string instead of int) Command: (CON=”Some string”) [CR] Response: (9;CON=”Some string”) [CR] Planar UltraRes User Manual... -
Page 83: Supported Ultrares Rs232 Commands
25 entries in the error log Firmware Upgrade Action will be performed on any setting value Information Boot Version Information Current 0 = REC601 Color Space 1 = REC709 2 = RGB 3 = RGB Video Planar UltraRes User Manual... - Page 84 1 = DisplayPort 2 2 = HDMI 2 Multiple Input 3 0 = Auto 1 = DisplayPort 3 2 = HDMI 3 Multiple Input 4 0 = Auto 1 = DisplayPort 4 2 = HDMI 4 Planar UltraRes User Manual...
- Page 85 1 = Fast Startup Status 0 = Standby 1 = Powering Up 2 = On 3 = Powering Down 4 = Error System Reset Action will be performed on any setting value Test Video Top Frame Delay Planar UltraRes User Manual...
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Page 86: Snmp Monitoring
SNMP (Simple Network Management Protocol), if the SNMP option is enabled through the web browser settings. The MIB (Management Information Base) used for all Planar display products is available by electronic distribution in the file PLANAR- DISPLAY-MIB.txt. The table below shows the objects that can be monitored – all Planar SNMP objects are read-only, and no traps are used. -
Page 87: Sending Rs232 Commands Via Udp
• “285057523F290D” in the Send box is hex for “(PWR?)” Note: Most UDP terminal programs won’t automatically send the [CR] at the end of the command, so the hex command is used to do this manually. Planar UltraRes User Manual... -
Page 88: Using Discrete Ir Codes
Address Byt e 1 Addres s Byte 2 Command By te Command By te (logical inverse) 9 ms 4.5 ms 0 0 0 0 0 0 0 0 0 0 0 0 13.5 ms 27 ms 27 ms Planar UltraRes User Manual... -
Page 89: Supported Ultrares Ir Commands
Single Input 1785 0x06F90DF2 HMDI 4 1785 0x06F90EF1 DisplayPort 4 1785 0x06F90FF0 Multiple Inputs 1785 0x06F911EE Menu 1785 0x06F915EA Previous 1785 0x06F916E9 Enter 1785 0x06F917E8 1785 0x06F91AE5 Left 1785 0x06F91DE2 Right 1785 0x06F91FE0 Down 1785 0x06F918E7 Planar UltraRes User Manual... - Page 90 Using Discrete IR Codes Planar UltraRes User Manual...
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Page 91: Specifications
Landscape mounts 32lbs 14.5kg Portrait mounts 20lbs Orientation Landscape (LX, MX) or Portrait (MX version only) Rear clearance required None if using Planar’s mount system Aspect ratio 16:9 (landscape) 9:16 (portrait) LED life Minimum (half brightness) 30,000 Typical (half brightness) -
Page 92: Environmental Specifications
200-240V Line frequency range 49-61Hz Acoustic Noise Fanless Inrush current Power consumption Standby < 0.5W Normal operation 550W 465W typ. 550W x 3.42 BTU = 1881 BTU/hr max. 465W x 3.42 BTU = 1590 BTU/hr typ. Planar UltraRes User Manual... -
Page 93: Signal Compatibility
✓ ✓ ✓ ✓ 1080p ✓ ✓ ✓ ✓ 1080p ✓ ✓ ✓ ✓ 1080p ✓ ✓ ✓ ✓ 1080p ✓ ✓ UHDTV 3840 x 2160 ✓ ✓ 3840 x 2160 ✓ ✓ 3840 x 2160 Planar UltraRes User Manual... - Page 94 Signal Compatibility Planar UltraRes User Manual...
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Page 95: Ultrares Dimensions
UltraRes Dimensions Display Dimensions - Front, Side and Top Views Planar UltraRes User Manual... -
Page 96: Display Dimensions - Rear View
Display Dimensions - Rear View Display Dimensions - Rear View ; 0; 02817 +2/(6 6(59,&( 3$1(/ /2&. 6&5(: 86( 3+ 6(59,&( 3$1(/ &$37,9( 6&5(:6 Planar UltraRes User Manual... -
Page 97: Rear View - Wall Mount Hangers And Service Panel Locations
Display Dimensions - Rear View Rear View - Wall Mount Hangers and Service Panel Locations /$1'6&$3( :$// 02817 +$1*(56 32575$,7 :$// 02817 +$1*(56 6(59,&( 3$1(/ .((3 3(5)25$7(' $5($6 &/($5 )25 $,5)/2: Planar UltraRes User Manual... -
Page 98: Landscape Wall Mounts - Front And Bottom Views
; 3$1(/ +$1*(5 ',63/$< 287/,1( 6(59,&( .,&.67$1' 3$1(/ /2&. 6&5(:6 3$1(/ /2&. 6&5(:6 3$1(/ ,2 $& ,1/(7 .,&.67$1' 6833257 %5$&.(7 Note: Shown from the bottom of the panel. Planar UltraRes User Manual... -
Page 99: Landscape Wall Mounts - Sides Views
Landscape Wall Mounts - Sides Views 0,1,080 67$1'$5' ,167$// >@ &(,/,1* 0,1,080 728&+ ,167$// / +$1*(5 3/$< 287/,1( :$// ƒ Installed position Service position - with kickstand supporting display Planar UltraRes User Manual... -
Page 100: Portrait Wall Mounts - Front View
',63/$< 287/,1( ,2 3$1(/ $& ,1/(7 6(59,&( .,&.67$1' 3$1(/ /2&. 6&5(:6 3$1(/ /2&. 6&5(:6 .,&.67$1' 6833257 %5$&.(7 Note: Shown from the bottom of the panel. Planar UltraRes User Manual... -
Page 101: Portrait Wall Mounts - Sides Views
0,1,080 67$1'$5' ,167$// >@ 0,1,080 728&+ ,167$// &(,/,1* ; 3$1(/ +$1*(5 ',63/$< 287/,1( :$// ƒ Installed position Service position - with kickstand supporting display Planar UltraRes User Manual... -
Page 102: Optional Pedestal Mount - Front View
Optional Pedestal Mount - Front View ; 3$1(/ +$1*(5 7<3 ',63/$< 287/,1( 81,7 6(59,&( .,&.67$1' ; 3$1(/ /2&. &/,36 Note: This view shows the pedestal without the display mounted on it. Planar UltraRes User Manual... -
Page 103: Optional Pedestal Mount - Top And Bottom Views
This view is shown as if looking from above the top of the pedestal. 3('(67$/ 02817 +2/(6 &$%/( $&&(66 Note: This view is shown as if looking at the bottom of the pedestal. Planar UltraRes User Manual... -
Page 104: Optional Pedestal Mount - Single And Double Sided
5(029$%/( +2/( 3/8* )25 &$%/( 5287( %27+ 6,'(6 ; 5(029$%/( 75,0 )25 7,( '2:1 $1' &$%/( $&&(66 6,1*/( 6,'(' 3('(67$/ Single sided pedestal with display installed on one side Double sided pedestal with display installed on each side Planar UltraRes User Manual... -
Page 105: Optional Pedestal Mount - Double Sided In Service Position
Optional Pedestal Mount - Double Sided in Service Position Optional Pedestal Mount - Double Sided in Service Position The following drawing shows what the UltraRes display looks like when in service mode on a double sided pedestal. ƒ Planar UltraRes User Manual... - Page 106 Optional Pedestal Mount - Double Sided in Service Position Planar UltraRes User Manual...
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Page 107: Troubleshooting During Installation
If you are not able to solve your issue in this section, please contact Planar’s Technical Support team for assistance. UltraRes LED Codes The LED on the UltraRes display will show different things, depending on the state of the display. -
Page 108: Error Codes In The Ultrares Control Software
Solution: First check the AC power status cable to make sure it’s connected. Solution: If you have checked the connections and both power supplies are still not working, we recommend replacing the entire power tray. Planar UltraRes User Manual... - Page 109 FPGA is damaged. If this is the case, the main board needs to be replaced. Calibration The main board could not It is likely that the calibration EEPROM Failure communicate with the calibration EEPROM cable is disconnected. EEPROM. Solution: Connect the EEPROM cable. Planar UltraRes User Manual...
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Page 110: Symptoms, Possible Causes And Solutions
Your graphics card may not support a 4K output. Solution Make sure that your graphics card can support a 4K output. See "Supported Graphics Cards" on page 14 for a list of the current graphics cards that Planar supports for the UltraRes display. Solution Confirm that you are using a DisplayPort output. -
Page 111: Symptom: Can't Get Pc To Output 4K @ 60Hz
The connector overmold is too large, which can cause the pins not to contact properly on some cards. Solution If using DisplayPort, make sure the connector overmold isn’t too large. Overmold is Overmold within is too wide specification Planar UltraRes User Manual... -
Page 112: Symptom: My Scheduled Network Power On/Off Settings Aren't Working
Make sure the IR is fully connected by pressing hard to unsure it is inserted as far as possible. Possible Cause The UR8450 wired IR module cable is not being used. Solution Make sure that the UR8450 wired IR module cable. See "Connecting the Wired IR Module" on page 30 for more information. Planar UltraRes User Manual... -
Page 113: Accessing Planar's Technical Support
Downloading Utility Software Go to www.planarpartners.com. Enter your login and password information. Navigate to the section that contains software updates and then look for Planar UltraRes. From the list of available software, click on the tool you need. Planar UltraRes User Manual... - Page 114 Downloading Utility Software Planar UltraRes User Manual...
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Page 115: Regulatory Information
Industry Canada (ICES-003): This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Any changes or modifications to the display not expressly approved by Planar could void the user's authority to operate this equipment. - Page 116 Planar UltraRes User Manual...
- Page 117 13 certifications, 109 error codes changing backlight intensity, 47 in UltraRes Control software, 51, 102 changing frame delay, 47 european union disposal information, 4 cleaning the LCD screen, 13 color gamut LCD module, 86 Planar UltraRes User Manual...
- Page 118 87 connecting, 30 supported formats, 11, 32 kickstand bracket native for LCD mounts, 18 resolution, 86 using, 29 network access controlling in Remote Monitoring, 67 network settings DHCP setup, 53 static IP network setup, 55 Planar UltraRes User Manual...
- Page 119 36 Admin Setup, 63 setting up using UltraRes Control software, 37 Date and Time, 66 setting up via RS232 commands, 73 Display Control, 60 supported formats, 11 Home, 59 Network Setup, 64 Planar UltraRes User Manual...
- Page 120 Remote Monitoring, 67 local dimming, 47 weight LCD module, 85 UltraRes Control auto power off timer, 46 connection status, 45 error codes, 51 installing software, 39 installing USB drivers, 42 powering on/off display, 9 Planar UltraRes User Manual...