Weber SmokeFire EX4 Owner's Manual page 18

TROUBLESHOOTING
Error Code
E4
E5
E6
18
Cause
CAUTION: Do not unplug the barbecue or power it off during the shutdown procedure.
Communication Failure
CAUTION: Do not unplug the barbecue or power it off during the shutdown procedure.
Barbecue is too Hot
CAUTION: Allow time for the ash and debris to fully extinguish before cleaning the barbecue.
CAUTION: Do not unplug the barbecue or power it off during the shutdown procedure.
CAUTION: Allow time for the ash and debris to fully extinguish before cleaning the barbecue.
Start Up Failure
WARNING: Do not touch the glow plug to check if it is hot. If the glow plug is operating
correctly, it will start to glow in colour as it heats.
If the glow plug is operating correctly:
If the glow plug is not operating correctly:
• The barbecue will remain cool and will not ignite. Shutdown the barbecue by pressing
and holding the dial on the controller. Contact the Customer Service Representative in
your area using the contact information on our website for glow plug replacement.
Solution
1. The barbecue will automatically run the shutdown procedure if the barbecue is still
hot. Open the barbecue lid and wait until the barbecue has completed the shutdown
procedure and completely cooled.
2. Once the shutdown procedure is complete, power off the barbecue and unplug from
the power source.
3. Wait one minute, then plug the barbecue back into the power source and power on
the barbecue to begin your cooking session.
1. The barbecue will automatically run the shutdown procedure if the barbecue is still
hot. Keep the barbecue lid closed and wait until the barbecue has completed the
shutdown procedure and completely cooled.
2. Once the shutdown procedure is complete, power off the barbecue and unplug from
the power source.
3. Open the barbecue lid and remove the cooking grates, FLAVORIZER BARS, heat
diffuser, and heat baffle from the cookbox.
4. Clean the cookbox and burn pot of any ash or debris using a barbecue brush or
scraper to direct it into the ash and grease system.
5. Reinstal the heat baffle, heat diffuser, FLAVOURISER bars and cooking grates inside
the cookbox.
6. Remove and clean any ash or grease from inside the ash and grease system. Once
cleaned, reinstall the drawer. Replace disposable drip pans as needed.
7. Plug the barbecue into the power source and power on the barbecue to begin your
cooking session.
1. The barbecue will automatically run the shutdown procedure if the barbecue is still
hot. Open the barbecue lid and wait until the barbecue has completed the shutdown
procedure and completely cooled.
2. Once the shutdown procedure is complete, power off the barbecue and unplug from
the power source.
3. Open the barbecue lid and remove the cooking grates, FLAVORIZER BARS, heat
diffuser, and heat baffle from the cookbox.
4. Clean the cookbox and burn pot of any ash or debris using a barbecue brush or
scraper to direct it into the ash and grease system.
5. Remove and clean any ash or grease from inside the ash and grease system. Once
cleaned, reinstall the drawer. Replace disposable drip pans as needed.
6. Plug the barbecue into the power source and power on the barbecue.
7. Turn and push the dial on the controller to select 200°C as your barbecue
temperature.
8. As the barbecue starts to preheat, visually inspect the glow plug at the bottom of the
cookbox.
9. Reinstal the heat baffle, heat diffuser, FLAVOURISER bars and cooking grates inside
the cookbox.