If The A6829A Adapter Is Not Claimed - HP A6829A User's Manual And Service Manual

Troubleshooting

If the A6829A Adapter is Not Claimed

If the A6829A Adapter is Not Claimed
If the A6829A adapter is not claimed (it shows as "UNCLAIMED" in the
output from the ioscan command), the most likely reason is that you
installed the c8xx driver but did not install the required patches.
To fix this problem, follow these steps:
Step 1. Confirm that the c8xx driver has not claimed the A6829A adapter, by
issuing this command:
ioscan -f
The applicable lines (one for each channel of the HBA) in the ioscan
output could look like this:
unknown -1 0/0/10/0/0
unknown -1 0/0/10/0/1
In the example above, the pieces of information that are
abnormal—indicating an unclaimed adapter—are shown in bold, for
highlighting purposes. (To see what "normal" output could look like, see
"Verifying Installation" on page 74 or step 6 below.)
Step 2. Check to see if the c8xx driver is loaded in the kernel, by doing one of
these two things:
•
•
If the driver is in the kernel but the A6829A adapter is still not claimed,
go to step 4.
72
UNCLAIMED
UNCLAIMED
Use SAM, as follows:
1. Select the "Kernel Configuration" icon.
2. Select the "Drivers" icon.
3. On the "Kernel Configuration" screen, check to see if the c8xx
driver is in the kernel.
Issue this command:
what /stand/vmunix | grep scsi_c8xx.c
Check to see if the c8xx driver is listed.
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UNKNOWN PCI SCSI (10000021)
UNKNOWN PCI SCSI (10000021)
Chapter 3