Jeep GLADIATOR 2022 Owner's Manual page 238

236 MULTIMEDIA
tions. Then, you will be directed to the SiriusXM
Guardian™ home page to complete your profile
and demo the remote services.
2. Why do I need an email address? Without an email
address, customers cannot register for SiriusXM
Guardian™. Customers need to register so they can
subscribe to receive additional services and create
a SiriusXM Guardian™ Security PIN for remote com-
mand requests.
3. How do I create a SiriusXM Guardian™ security
PIN? Set up your SiriusXM Guardian™ Security PIN
during the registration process. The SiriusXM Guard-
ian™ Security PIN will be required to authenticate
you when accessing your account via SiriusXM
Guardian™ Call or performing any remote services,
such as Remote Door Lock/Unlock, Remote Horn &
Lights, or Remote Vehicle Start.
4. What if I forgot my SiriusXM Guardian™ security
PIN? If you've already activated services and forgot
your SiriusXM Guardian™ Security PIN, you can
reset the PIN by selecting Edit Profile on your Own-
er's Site.
5. How do I update my SiriusXM Guardian™ payment
account address? Your SiriusXM Guardian™ Pay-
ment Account address can be updated online, or by
calling SiriusXM Guardian™ Customer Care from
ASSIST in your vehicle. To update online: login to
your Owner's Site, and select Edit Profile > SiriusXM
Guardian™ Payment Account.
6. How do I update my SiriusXM Guardian™ profile?
Your name, home address, phone number, email
address and SiriusXM Guardian™ Security PIN can be
updated online on your Owner's Site. Log in to your
Owner's Site then select Edit Profile to edit your per-
sonal information. Make your edits and click Save.
7. Can I try features or packages before I buy them?
Your new vehicle purchase may have come with an
included trial period for certain Apps and services.
8. Can I access every App and service while driving?
No, some applications and services are not avail-
able while driving. For your own safety, it is not pos-
sible to use some of the touchscreen features while
the vehicle is in motion (e.g. key pad).
9. What happens when my subscription comes up for
renewal? If you have added a credit card to your
account information, your subscription will be auto-
matically renewed for a term length in accordance
with the service plan that you have selected at the
then current subscription rate and on every renewal
date thereafter, unless you cancel your subscription
by calling SiriusXM Guardian™ Care. If you have not
added a credit card to your account, SiriusXM
Guardian™ will send you an email or letter in
advance of your expiration date to remind you that
your subscription is ending soon.
10. How do I manage my SiriusXM Guardian™ notifi-
cation preferences? Contact SiriusXM Guardian™
Customer Care, or go to your Owner's Site and then
update your preferences on the SiriusXM Guard-
ian™ customer web portal.
11. How do I purchase a subscription? Contact
SiriusXM Guardian™ Customer Care by pushing the
ASSIST button on your rearview mirror or overhead
console.
12. How do I update my credit card information?
Login to your Owner's Site, and select Edit Profile,
then select SiriusXM Guardian™ Payment Account.
13. How do I find out how much longer I have on my
subscription? Contact SiriusXM Guardian™ Cus-
tomer Care.
You also can visit your Owner's Site and choose a
subscription to view its expiration date. When your
subscription is about to expire, you will receive an
email or letter of notification.
14. Can I get a refund if I have not used the entire
subscription? Prorated refunds are provided from
the date of cancellation for annual plans or longer.
Please see the Uconnect and SiriusXM Guardian™
Terms & Conditions for refunds related to billing
plans of other lengths and other circumstances.
15. Can I cancel a subscription before it expires? Yes.
If you have an annual subscription, your subscrip-
tion will be canceled the day you cancel. If you
have a monthly subscription, your subscription will
be canceled on the last day of the month in which
you choose to cancel.
16. What should I do if I want to sell my vehicle?
Before your vehicle is sold to a new owner, you'll
want to remove your account information. This pro-
cess removes all personal information, returns the
Uconnect system to its original factory settings,
removes all SiriusXM Guardian™ connected ser-
vices and account information. To remove your
account information from the Uconnect system,
contact SiriusXM Guardian™ Customer Care.
17. What if I forgot to remove my account information
before I returned my lease vehicle or sold it? Con-
tact SiriusXM Guardian™ Customer Care.
18. What will happen if an operable LTE (voice/data),
4G (data), or 5G (data) network connection com-
patible with my device is temporarily unavailable?
The SOS Call and ASSIST buttons will NOT function
if you are not connected to an operable LTE (voice/
data) or 4G (data), 5G (data) network. Services