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Problem
Possible cause
The stethoset receiver is not
paired with the transmitter.
The stethoset
The distance to the transmitter
receiver does
is too large.
not connect to
the transmitter
4 stethoset receivers are cur-
rently connected to the trans-
mitter.
If a problem occurs that is not listed in the above table or if the problem cannot be solved with
the proposed solutions, visit the Set 880 product page at www.sennheiser-hearing.com.
There you will find a current list of frequently asked questions (FAQ).
You can also contact your Sonova Consumer Hearing partner for assistance. You can find your
local Sonova Consumer Hearing partner at www.sennheiser-hearing.com/service-support.
Possible solution
Pair the stethoset receiver with the
transmitter.
Reduce the distance between the
stethoset receiver and the trans-
mitter.
Up to 4 stethoset receivers can be
simultaneously used with the
transmitter.
Leaving the range of the transmitter
The range of the transmitter largely depends on environmental
conditions such as wall thickness, wall composition etc. If you,
and therefore the stethoset receiver, leave the range of the
transmitter, the audio drops out occasionally at first before the
connection breaks down completely. You hear alerts in the ste-
thoset receiver.
If you re-enter the transmission range within 5 minutes, the
connection is automatically re-established.
If you spend more than 5 minutes outside the transmission
range, the stethoset receiver switches off automatically.
If a problem occurs ...
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