Sennheiser SDW 10 HS User Manual
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Sennheiser SDW 10 HS User Manual

Sdw 5000 series, dect wireless headset system
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SDW 5000 Series
DECT Wireless Headset System
SDW 10 HS
SDW 3 BS
SDW 5 BS
BTD 800 USB
User Guide

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Summary of Contents for Sennheiser SDW 10 HS

  • Page 1 SDW 5000 Series DECT Wireless Headset System SDW 10 HS SDW 3 BS SDW 5 BS BTD 800 USB User Guide...

  • Page 2: Table Of Contents

    Contents Contents Package contents ................................. 2 Base stations with components ............................2 Headset with components ..............................2 Product overview .................................. 3 overview of the base station ..............................3 overview of the headset ................................4 overview of the BtD 800 UsB dongle ..........................5 overview of the LeDs ................................5 Connecting the base station ...............................

  • Page 3: Package Contents

    For safety instructions, consult the safety Guide. A list of accessories can be found on the product page at www.sennheiser.com/headsets. For information on suppliers, contact your local sennheiser partner: www.sennheiser.com/headsets > “Find a dealer”. Base stations with components...

  • Page 4: Product Overview

    PRoDUCt oVeRVIeW Product overview Overview of the base station Overview of the front Headset charging dock with magnetic holder Headset battery status LeD Microphone mute Computer Phone (sDW 5 Bs only) Mobile phone Multi-function UsB port Overview of the rear sockets SDW 5 BS SDW 3 BS Handset...

  • Page 5: Overview Of The Headset

    PRoDUCt oVeRVIeW Overview of the bottom Microphone volume control (sDW 5 Bs only) Reset button S1 S2 DIP switches 1 2 3 4 5 6 7 8 speaker ABC switch (sDW 5 Bs only) Overview of the headset Battery compartment Charging pin* Charging contacts name plate...

  • Page 6: Overview Of The Btd 800 Usb Dongle

    PRoDUCt oVeRVIeW Overview of the BTD 800 USB dongle UsB plug Link LeD Link button Overview of the LEDs Overview of the base station LEDs Base station Meaning Headset microphone is active constant Headset microphone is muted Corresponding device is not in focus* Corresponding device is in focus*...
  • Page 7 PRoDUCt oVeRVIeW Overview of the headset LED Headset Meaning • Headset is being charged in the base station • Headset fully charged in CH 30 charger Headset is being paired to base station 0.2s 0.2s • Headset switches on • Headset successfully connected to the base station Headset switches off 0.2s 0.2s...

  • Page 8: Connecting The Base Station

    ConneCtInG tHe BAse stAtIon Connecting the base station the base station controls the wireless communication to the headset. Depending on the variant you can plug in the headset system to your fixed line phone and/or your computer. Via the Bluetooth dongle BtD 800 UsB you can connect mobile phones or Bluetooth headsets. Additionally you can plug a UsB headset or speakerphone in the UsB port or the busy light UI 10 BL in the back of the base station.

  • Page 9: Connecting The Base Station To The Mains Power Supply

    ConneCtInG tHe BAse stAtIon Connecting the base station to the mains power supply Connect the plug of the power supply unit to the Connect the power supply unit to a wall socket. socket (marked yellow). LeD lights up red. see page 11 for supported features with and without power supply connection.

  • Page 10: Connecting The Base Station To A Fixed Line Phone - Sdw 5 Bs Only

    ConneCtInG tHe BAse stAtIon Connecting the base station to a fixed line phone – SDW 5 BS only Check which connection possibility is best suited for your telephone and follow the instructions in the corresponding chapter A, B, or D. Place the base station at a minimum distance of 15 cm from the fixed line phone.
  • Page 11 Connecting the base station to an optional mechanical handset lifter the handset lifter allows you to answer calls even when you are away from your desk. the sennheiser HsL 10 II mechanical handset lifter is available from your sennheiser partner.

  • Page 12: Connecting The Base Station To A Computer

    “sennheiser sDW 5 Bs” or “sennheiser sDW 3 Bs” and installs the necessary drivers. Installing Sennheiser software the sennheiser software allows you to add value to your sennheiser products. Headsetup™ Pro enables easy set-up, configuration and update of your sDW 5000 series.

  • Page 13: Connecting The Base Station To Bluetooth Devices - Btd 800 Usb Only

    ConneCtInG tHe BAse stAtIon Connecting the base station to Bluetooth devices – BTD 800 USB only With the dongle BtD 800 UsB you can either connect mobile phones or headsets via Bluetooth to the base station. the dongle complies with the Bluetooth 4.2 standard. Pair Bluetooth devices that support the “hands free profile” (HFP), the “headset profile”...
  • Page 14 All available devices in the proximity of your mobile 3 times blue and then lights up in a constant dim blue. phone or tablet are displayed. select “sennheiser BtD 800 UsB” to pair the dongle. If necessary, enter the default PIn code “0000”. SDW 5000 series...

  • Page 15: Reconnecting/Disconnecting Bluetooth

    ConneCtInG tHe BAse stAtIon Pairing a headset via Bluetooth Press & hold <20 cm ”Pairing“ Activate the pairing mode on your Bluetooth headset Press and hold the dongle’s button for 3 seconds to (see the instruction manual of your device). enter pairing mode.

  • Page 16: Connecting An Optional Usb Headset Or Speakerphone

    Connecting an optional USB headset or speakerphone You can connect a sennheiser UsB headset or a UsB speakerphone at any time, if for example the battery of your sDW headset is empty or to add other participants to your conference call.

  • Page 17: Assembling And Wearing The Headset

    AsseMBLInG AnD WeARInG tHe HeADset Assembling and wearing the headset You can wear the headset either with the headband, the ear hook or the neckband. pre-mounted Before assembly, remove the stickers showing where the charging pin should be inserted. Using the headset with the headband CLICK! Rotate the headset’s charging pin away from the slide the charging pin into the holder of the headband.

  • Page 18: Using The Headset With The Ear Hook

    AsseMBLInG AnD WeARInG tHe HeADset Using the headset with the ear hook Assembling the ear hook and the headset CLICK! Rotate the headset’s charging pin away from the Insert the charging pin into the holder of the wearing microphone boom. style adapter.
  • Page 19 AsseMBLInG AnD WeARInG tHe HeADset Adjusting the ear hook for perfect wearing comfort Fit the ear hook around your ear with the ear bud Adjust the ear hook’s height and shape. placed in your ear. Bend the flexible ear hook so that the headset sits comfortably and securely on your ear.

  • Page 20: Using The Headset With The Neckband

    AsseMBLInG AnD WeARInG tHe HeADset Using the headset with the neckband Assembling the neckband and the headset Remove the ear hook from the wearing style adapter Rotate the headset’s charging pin away from the and insert the neckband instead. Make sure the microphone boom.
  • Page 21 AsseMBLInG AnD WeARInG tHe HeADset Adjusting the neckband for perfect wearing comfort Fit the neckband around your neck and both ears. Adjust the neckband’s height and angle. ensure that the ear bud is placed in your ear. Change ear bud size for optimal fit – if required. Rotate the cheek spacer to increase or decrease the distance between the microphone and your mouth –...

  • Page 22: Detaching Headband, Ear Hook Or Neckband

    AsseMBLInG AnD WeARInG tHe HeADset Detaching headband, ear hook or neckband CAUTION Improper handling can damage the product! If the charging pin and microphone boom overlap while detaching, they can break. Rotate the charging pin as shown. Rotate the holder with the charging pin away from the Hold the headset with the one hand.

  • Page 23: Labeling The Headset

    AsseMBLInG AnD WeARInG tHe HeADset Labeling the headset Name Plate Maker TYPE PRINT www.sennheiser.com/name-plate-maker open the „name Plate Maker“ under: Detach the headband or wearing style adapter from the headset (see previous chapter). www.sennheiser.com/name-plate-maker. Remove the cover. Replace the name plate.

  • Page 24: Configuring The Headset System

    ConFIGURInG tHe HeADset sYsteM Configuring the headset system Configuring the headset system using HeadSetup™ Pro or the DIP switches You can adjust the headset system via the software Headsetup™ Pro or the DIP switches on the base station. Changes in HeadSetup™ Pro overwrite the DIP switch settings. Headsetup™...
  • Page 25 ConFIGURInG tHe HeADset sYsteM Enable/disable voice prompts – DIP switch 2 – SDW 3 BS only Switch position Function Switch position Function Voice prompts enabled Voice prompts disabled, tones used instead 3 4 5 6 7 8 3 4 5 6 7 8 Adjusting the radio range –...
  • Page 26 ConFIGURInG tHe HeADset sYsteM Adjusting the audio quality – DIP switch 5 Super Narrowband Wideband Wideband 300 Hz – 3.5 kHz 150 Hz – 6.8 kHz 100 Hz – 11.5 kHz Ultra Wideband Full band 20 Hz – 12 kHz 20 Hz –...
  • Page 27 ConFIGURInG tHe HeADset sYsteM Adjusting the ring tone and ring tones volume of the base station – DIP switch 7 and 8 Switch position Function Switch position Function Ringing volume Ring tone 1 High Active 1 2 3 4 5 6 1 2 3 4 5 6 7 Ringing volume Ring tone 2...

  • Page 28: Adjusting The Audio Signal For Desk Phones Using The Abc Switch - Sdw 5 Bs Only

    ConFIGURInG tHe HeADset sYsteM Adjusting the audio signal for desk phones using the ABC switch – SDW 5 BS only S1 S2 Put on the headset. Press the button on the base station. 1 2 3 4 5 6 7 8 Lift the handset.

  • Page 29: Setting Up And Using The Headset

    settInG UP AnD UsInG tHe HeADset Setting up and using the headset Adjusting the volume CAUTION Hearing damage due to high volumes! Listening at high volume levels for long periods can lead to permanent hearing defects. set the volume to a low level before putting on the headset. Do not continuously expose yourself to high volumes.

  • Page 30: Muting The Headset's Microphone

    settInG UP AnD UsInG tHe HeADset Muting the headset’s microphone Muting the microphone Unmuting the microphone Press the Mute button on the headset Press the Mute button on the headset touch the Mute button on the base station. touch the Mute button on the base station.

  • Page 31: Verifying Battery Life

    settInG UP AnD UsInG tHe HeADset Verifying battery life You can retrieve information on the remaining battery life at any time except when you are on a call or listening to music: Press the hook button for 1 second. the remaining battery life is announced. It is also possible to verify the remaining headset battery life at any time via the base station battery LeDs.

  • Page 32: Making Calls Using The Headset System

    Preparing calls - initial settings Call control – manage calls directly via the headset: Visit our website at www.sennheiser.com and check whether your softphone is supported. Install our free software to enable call control support – if required. ensure your BtD 800 UsB dongle is paired and connected to your mobile phone (see page 12).

  • Page 33: Making A Call

    MAkInG CALLs UsInG tHe HeADset sYsteM Making a call Put on the headset. Press the hook button on the headset touch the icon on your base station to: – Computer : launch your softphone – Desk phone : activate the dial tone* –...

  • Page 34: Transferring Calls To Connected Devices

    MAkInG CALLs UsInG tHe HeADset sYsteM Transferring calls to connected devices Transferring the call to the optional Bluetooth/USB headset or speakerphone to transfer an active call, e. g. if the headset battery is almost flat: Double tap the icon on the base station. the call is transferred to the Bluetooth/ UsB headset or speakerphone.

  • Page 35: Ending A Call

    MAkInG CALLs UsInG tHe HeADset sYsteM Ending a call end the call via the audio source. Place the headset into the charging cradle of the base station Press the hook button on the headset touch the icon on the base station. the call is ended.

  • Page 36: Managing Multiple Calls - Two Calls From Two Audio Sources

    MAkInG CALLs UsInG tHe HeADset sYsteM Managing multiple calls - two calls from two audio sources Accepting/rejecting a second call If you receive a call on a second device while you are in an active call, the corresponding LeD flashes. touch the icon on the base station corresponding to the flashing LeD double tap the headset’s hook button:...
  • Page 37 MAkInG CALLs UsInG tHe HeADset sYsteM Merging a held call into an active call – Mini conference touch the icon of the held call for 1 second (LeD stops flashing when merged). “Call merged“ Unmerging a call from a Mini conference and put in on hold touch the icon of the audio source with the call you want to put on hold for 1 second (LeD of unmerged call starts flashing).

  • Page 38: Setting Up Conference Call

    (see previous four sDW 5000 headsets, chapter), • D set up a conference with a sennheiser • B set up a small conference with an sDW 5000 speakerphone (e. g. sP 20).
  • Page 39 MAkInG CALLs UsInG tHe HeADset sYsteM Setting up a large conference with up to 4 SDW series headsets the headset system allows you to make a conference call with up to 4 sDW 5000 headsets. the first paired headset (MAsteR) is used to control the call. New MASTER New MASTER If you want to use a new MAsteR headset:...
  • Page 40 GUest can leave the conference by ending the call on the GUest headset. Making a conference call with a Sennheiser USB speakerphone If the sDW headset is docked in the base station the speakerphone becomes the MAsteR. If the sDW headset is undocked, the speakerphone works as GUest.

  • Page 41: Using The Dictation Mode

    UsInG tHe DICtAtIon MoDe Using the dictation mode Recording desk or mobile phone calls with the Dictation mode sDW 5000 offers a Dictation mode which allows recording of phone calls via an application on your computer. In this mode the microphone is always open towards the computer, so that a call on the desk or mobile phone can be recorded.

  • Page 42: Listening To Music Using The Headset

    LIstenInG to MUsIC UsInG tHe HeADset Listening to music using the headset You can listen to music from your computer or mobile device. If you use the Bluetooth dongle BtD 800 with a mobile phone: Activate Bluetooth on your mobile phone. Put on the headset.

  • Page 43: Using The Motion Sensor

    UsInG tHe MotIon sensoR Using the motion sensor the headset is equipped with a motion sensor that registers when the headset is put in or out of rest position. Enabling/disabling the motion sensor Put on the headset and place the ear cup on the left Press the volume button down and simultaneously ear.

  • Page 44: Charging The Headset And Storing The Headset System

    CHARGInG tHe HeADset AnD stoRInG tHe HeADset sYsteM Charging the headset and storing the headset system Charging the headset Always place the headset at the base station to ensure that it is fully charged when needed. 100% Place the headset into the magnetic holder of the base During charging the Headset LeD lights up blue.

  • Page 45: Switching The Headset System Off During Extended Non-Use

    CHARGInG tHe HeADset AnD stoRInG tHe HeADset sYsteM Switching the headset system off during extended non-use You can switch off the headset system or the headset when not using the products for extended periods of time (e.g. when you are on holiday). Switching the headset system off Switching the headset off Disconnect the base station from the mains power...

  • Page 46: Sharing A Workplace

    sHARInG A WoRkPLACe Sharing a workplace the sDW 5000 headsets and base stations are compatible with each other. If you share a workplace, you can use one base station with different headsets. Fredrik Fredrik Fredrik CH 30 Place the headset to be used into the magnetic holder Charge the headsets that are not in use with the of the base station.

  • Page 47: Cleaning And Maintaining The Headset System

    SDW 3 BS SDW 5 BS SDW 10 HS Clean the charging contacts of the base station and the headset from time to time using e.g. a cotton swab. Replacing the ear pads For hygienic reasons, you should replace the ear pads from time to time.

  • Page 48: Replacing/Removing The Headset's Rechargeable Battery

    During the warranty period, the rechargeable battery must only be replaced by an authorized sennheiser service center, otherwise the warranty will be null and void. Contact your sennheiser service center if the rechargeable battery needs to be replaced. to find a sennheiser service partner in your country, visit www.sennheiser.com.

  • Page 49: If A Problem Occurs

    IF A PRoBLeM oCCURs ... If a problem occurs ... Problem Possible cause Solution Page the headset is placed Base station is not connected to Connect the base station to the mains into the base station but the mains power supply power supply.
  • Page 50 If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local sennheiser partner for assistance. to find a sennheiser partner in your country, search at www.sennheiser.com.

  • Page 51: Specifications

    European Union/Japan: max. 250 mW (eIRP) United States: max. 100 mW (eIRP) Headset SDW 10 HS Dimensions (W x H x D) 50 x 25 x 140 mm / 1.97 x 0.98 x 5.51 in Weight with... ear hook: 44 g / 1.55 oz / 0.097 lbs headband: 58 g / 2.05 oz / 0.13 lbs...
  • Page 52 20% to 85% storage: 20% to 95% Trademarks the Bluetooth® word mark and logos are registered trademarks owned by Bluetooth sIG, Inc. and any use of such marks by sennheiser Communications A/s is under license. SDW 5000 series headset system...
  • Page 53 Sennheiser Communications A/S Industriparken 27, DK-2750, Denmark www.sennheiser.com Publ. 05/18, A01 SDW 5000 series headset system...

This manual is also suitable for:

Sdw 5 bsSdw 3 bsBtd 800 usb

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