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Error
Paper jam
Manual
Paper is jammed inside the printer.
Paper
• Clear the paper jam. See "Clearing Paper Jams" on page 7.7.
Data
Door open, or no toner cartridge
Error
The printer top cover may be opened or the toner cartridge is not
Manual
installed.
Paper
• Check that the printer top cover door and rear door (face-up output tray)
are closed properly.
Data
• Make sure that the toner cartridge is correctly installed in the printer.
Memory out (Insufficient Memory)
Error
The printer ran out of memory in the middle of a print job. The page
being printed may have been too complex for the memory capacity of the
Manual
printer. Press the Cancel/Reprint button to cancel the current job.
Paper
• Turn the printer power off and back on to remove any unnecessary fonts,
macros, or any data currently in printer memory.
Data
• Add more printer memory. See "Memory and PostScript SIMMs" on page H.2.
• For a temporary solution, simplify the image or print at a lower resolution.
Error
System error
Manual
• Reset the printer by briefly turning the printer off and back on again.
• If the error persists, contact the service representative.
Paper
Data
Troubleshooting Error Messages
P
ROBLEM
7 7 . . 23
S
OLVING
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Table of Contents
Troubleshooting
