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de Basic settings
15.8 Remote diagnosis
Customer service can access your
device via remote diagnosis if you
contact customer service with the
corresponding request, your device
with the
Home Connect Server is connected
and remote diagnosis is available in
the country in which you are using the
device.
Tip: Further information and notes on
the availability of remote diagnosis in
your country can be found in the
Service / Support area of the local
website: www.home-connect.com
15.9 Data protection
Please note the information on data
protection.
When your device is connected to a
home network connected to the
Internet for the first time, your device
transmits the following categories of
data to the
Home Connect server
(Initial registration):
¡ Unique device identifier (best
based on device keys and the MAC
address of the built-in Wi-Fi
communication module). ¡ Wi-Fi
Com-
communication module (for IT
security of the connection).
¡ The current software version and
Hardware version of your home
appliance. ¡ Status of any previous
previous reset to factory settings.
This initial registration prepares the use
of the Home Connect functionalities and
is only required at the point in time at
which you would like to use the Home
Connect functionalities for the first time.
38
Notice: Note that the Home Connect
functions can only be used in
conjunction with the Home Connect
app. Information on data protection
can be found in the
Home Connect app can be called up.
1 6 basic settings
S. You can adjust your device to your
needs.
Notice: You can find more information
in the digital instructions for use by
scanning the QR code in the table of
contents or at www.bosch-home.com.
1 7 Cleaning and care
To ensure that your device remains
functional for a long time, clean and care for
it carefully.
Notice: You can find more information
in the digital instructions for use by
scanning the QR code in the table of
contents or at www.bosch-home.com.
17.1 Cleaning the drum
CAUTION
Risk of injury!
Continuous washing at low
temperatures and insufficient
ventilation of the machine can
damage the drum and lead to
personal injury.
Regularly run a program to clean
▶
the drum or wash at temperatures
of at least 60 ° C.
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