Troubleshooting Guide - Regency Greenfire GF1500LLP-2 Owners & Installation Manual

Troubleshooting Guide________________

Troubleshooting Guide
ALL WORK MUST BE CARRIED OUT BY A LICENSED/QUALIFIED TECHNICIAN
It is critical that this appliance is earthed and that Active and Neutral are not crossed
*
Pilot light models only
SYMPTOM
Unit does not operate
(No ignition & No Fan)
Unit will not operate using remote
control, but OK using manual
control
*
Unit goes through ignition cycle,
but pilot light does not ignite
Direct Spark units
Igniter sparks but main burner
doesn't light
*
Pilot light ignites but main burner
does not ignite, igniter continues
to spark for 10 seconds then goes
to lock out
Direct Spark units
Main burner ignites but igniter
continues to spark for 10 seconds
then goes to lock out
*
Pilot light ignites but main burner
does not ignite, igniter stop
sparking and pilot flame stays on
CAUSE
No power supply (240V) to
unit or control box
Faulty ECS box
Remote control not tuned into
unit.
Remote is not tuning to the
unit
No gas to unit or fitting line
has not been purged
*
Blocked pilot
Faulty ignition pack
Ignitor earthing or sparking to
incorrect location
Faulty sensor lead/ circuit
Crossed polarity, Faulty
extension lead or power board
Faulty Ignition Module
No Gas to main burner
Pressure switch not activating
No power out of ignition
module
maintenance
SOLUTION
Check 240V power supply
Replace ECS module & Cat 5
Cable
Tune remote control into unit
Replace Remote control and or
ECS module
Check gas supply or purge fitting
line
*
Clean or replace pilot assembly
Replace Ignition pack
Ensure sparker is in good
condition, replace if necessary
Check flame sensor is connected
and not damaged
Check polarity at power point
connection into heater and ECS
control box
Replace Ignition module
Check burner injector for
blockage
Ensure Fan is running
Clear any blockage in hose from
pressure switch to fan.
Clean the fan
Replace Pressure switch
Replace Ignition Module
Greenfire® GF1500L-2 Gas Fireplace
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