Troubleshooting Guide - Regency Cascades I2500-1 Owners & Installation Manual

Wood fireplace insert
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24
DO NOT BURN:
Treated wood
• Coal
• Garbage
• Cardboard
• Solvents
• Colored Paper
• Trash
• Salt drift wood
• Cut lumber, plywood, mill
ends.
Burning treated wood, garbage, solvents, colored
paper or trash may result in release of toxic
fumes and may poison or render ineffective the
catalytic combustor. Burning coal, cardboard, or
loose paper can produce soot, or large flakes
of char or fly ash that can coat the combus-
tor, causing smoke spillage into the room, and
rendering the combustor ineffective.
PROBLEM
POSSIBLE CAUSE
Crumbling Substrate
Extreme Thermal Shock
Refueling with Wet Wood
High Draft
Fly-Ash Build-up
Combustor has not maintained light-off
temperature.
Fly-Ash Masking
Combustor has not maintained light-off
temperature.
Fly-ash Plugging
Burning materials that produce a lot of char
and fly-ash.
Closing the bypass too soon
Thermal Cracking
Uneven temperatures, flame impingement
and heat spikes.
Mechanical Cracks
Combustor mishandled or abused.
Distortion of combustor holder.
Plugging (Creosote)
Burning wet, pitchy woods or burning large
loads of small diameter wood with the
combustor in the operating position without
light-off ever occurring.
Masking (Soot)
Combustor has not maintained a light-off.
Burning coal will cause a sulfur-based
compound to coat the catalyst.
24 |
Regency I2500-1 Wood Fireplace Insert

Troubleshooting Guide

SOLUTION
Bypass combustor when the stove is running
Use seasoned, dried wood.
Do not exceed .06" of water draft. Install a manual damper
and draft gauge or a barometric damper.
Brush cold combustor with a soft bristled brush or vacuum
lightly.
Brush cold combustor with a soft bristled brush or vacuum
lightly.
Do not burn cardboard, gift wrap or garbage.
Follow instructions for proper light-off.
If cracking causes large pieces to fall out, replace combustor.
Handle combustor with care. Replace if necessary.
Replace combustor is large pieces are missing, replace any
warped stove parts as well.
Burn dried seasoned wood. Make sure combustor has light-off
before closing the bypass damper. It may be possible to burn
off the soot or creosote accumulation by putting the
combustor in a partially open and partially closed position
after a hot fire has been started.
Place combustor in a partially open and partially position after
a hot fire has been started to burn off the soot accumulation.
Revert to burning wood and fire the combustor to elevated
temperatures for one hour.
CAUTION: DO NOT BURN GARBAGE
OR FLAMMABLE LIQUIDS SUCH AS
GASOLINE, NAPTHA OR ENGINE
OIL. SOME FUELS COULD GENER-
ATE CARBON MONOXIDE AND ARE
VERY DANGEROUS.
CAUTION: DO NOT CONNECT TO, OR
USE IN CONJUNCTION WITH ANY
AIR DISTRIBUTION DUCT WORK
UNLESS SPECIFICALLY APPROVED
FOR SUCH INSTALLATION.
Cleaning & Maintaining Your Wood Stove

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