Superior Fireplaces BGE18NE Installation And Operation Instruction Manual page 34

OBSERVED PROBLEM
When igniter button is pressed on the
remote or touch pad, the pilot sparks
but there is no ignition.
34
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Gas supply turned off or equip-
ment shutoff valve closed
2. Air in gas lines.
3. Thermocouple circuit between
the control valve and the control
module is open.
4. No gas to the ODS pilot
5. Depleted gas supply (propane/
LP only)
6. Valve cable is disconnected or
broken.
7. ODS pilot is clogged
8. Gas regulator setting is not cor-
rect
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REMEDY
1. Turn on gas supply or open
equipment shutoff valve.
2. Continue turning the burner
system ON and OFF. Repeat
igniting operation until air is
removed. On fi rst time ignitions,
air in the lines is common and it
is not uncommon to repeat the
ignition sequence 10 to 15 times
before enough gas is at the ODS
pilot for it to light.
3. Check the thermocouple con-
nection at the control valve and
also at the control module. The
thermocouple connection at the
control valve should be hand
tight plus 1/4 to 1/2 turn. You
should not be able to loosen the
thermocouple at the control valve
with your hand. Check the ther-
mocouple terminal connection at
the control module. If it is loose,
remove it with needle nose pliers,
using the pliers, slightly close the
terminal's opening and reinstall
on to the control module.
4. While the pilot is sparking, check
for gas fl ow at the ODS pilot. If
fl ow is present, try to light the
pilot with a long reach lighter.
If it will not light but the fl ame is
disturbed, air is in the line. Cycle
through the ignition sequence to
clear the line of air until gas is
present. If no fl ow is present at
the gas valve, check to see all
shut off valves are open. Verify
proper pressure is supplied to the
valve. Excessive pressure can
lock out the appliance's regula-
tor. Also check to see that the
wiring harness from the control
valve is properly connected at
the control module. The wiring
harness connection housing can
be identifi ed by it's blue connec-
tor housing.
5. Contact local propane/LP gas
company.
6. Connect valve cable correctly
7. Clean ODS pilot (see Cleaning
and Maintenance , Page 32) or
replace ODS pilot assembly.
8. Replace gas regulator
900703-00C