Superior Fireplaces BGE18NE Installation And Operation Instruction Manual

Unvented (vent-free) gas log heater

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P/N 900703-00 Rev. C 04/2018
P900703-00
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home,
where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the
rating plate. This appliance is not convertible for use with other gases.
WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built
fi replace or in a listed ventless fi rebox enclosure. It is design-certifi ed for these installations in accordance
with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built fi replace that includes
instructions stating it has not been tested or should not be used with unvented gas logs.
This is an unvented gas-fi red heater. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation
section on Page 6 of this manual.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
- Do not store or use gasoline or other fl ammable vapors and liquids in the vicinity of this or any other
appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fi re department.
- Installation and service must be performed by a qualifi ed installer, service agency or the gas supplier.
Installation and Operation Instructions
Unvented (Vent-Free) Gas Log Heater
Models
PFS
®
US
Report No. F09-100
For use with log sets
BGE18NE
BGE18PE
LBG18BM
LBG24BM
LBG30BM
BGE2436NE
BGE2436PE
LBG18SM
LBG36SM
LBG24SM
LBG30SM

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Summary of Contents for Superior Fireplaces BGE18NE

  • Page 1 Installation and Operation Instructions Unvented (Vent-Free) Gas Log Heater Models P/N 900703-00 Rev. C 04/2018 ® BGE18NE BGE18PE BGE2436NE BGE2436PE Report No. F09-100 For use with log sets P900703-00 LBG18BM LBG18SM LBG36SM LBG24BM LBG24SM LBG30BM LBG30SM INSTALLER: Leave this manual with the appliance.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Safety ..............2 Cleaning and Maintenance ........ 29 Unpacking............5 Wiring Diagram ..........31 Product Identifi cation ........... 5 Specifi cations ............ 31 Local Codes............5 Troubleshooting ..........32 Product Features ..........6 Service Hints ............. 39 Air For Combustion and Ventilation .....
  • Page 3 SAFETY Continued IMPORTANT: Read this owner’s WARNING: Do not place log manual carefully and completely scraps or volcanic stone on burner. before trying to assemble, op- erate or service this fi replace. Due to high temperatures, the ap- Improper use of this fi replace pliance should be located out of can cause serious injury or traffi...
  • Page 4 SAFETY Continued Make sure there are no obstructions Installation and repair should be across openings of fi replace. done by a qualifi ed service person. 8. To prevent the creation of soot, follow the The appliance should be inspected instructions in Cleaning and Maintenance, before use and at least annually by Page 29.
  • Page 5: Unpacking

    PRODUCT IDENTIFICATION Log Set Rear Burner Left Side Right Side Base Assembly Front Figure 1 - Product Identifi cation LOCAL CODES NOTE: Do not pick up appliance base as- sembly by burners. This could damage the Install and use appliance with care. Follow all appliance.
  • Page 6: Product Features

    PRODUCT FEATURES OPERATION SAFETY DEVICE This heater is clean burning. It requires no This heater has a pilot with an Oxygen Deple- tion Sensing (ODS) safety shutoff system. The outside venting. There is no heat loss out a ODS/pilot is a required feature for vent-free vent or up a chimney.
  • Page 7 AIR FOR COMBUSTION AND VENTILATION Continued installed is confi ned or unconfi ned space. The 2. Multiply the space volume by 20 to determine the maximum Btu/Hr the space can support. standard method defi nes a confi ned space as a space whose volume is less than 50 cubic ________ (volume of space) x 20 = (Maxi- feet per 1,000 Btu/hr (4.8 m...
  • Page 8 AIR FOR COMBUSTION AND VENTILATION Continued Ventilation Air From Outdoors WARNING: If the area in Provide extra fresh air by using ventilation grills or ducts. You must provide two perma- which the heater may be oper- nent openings: one within 12" of the ceiling ated does not meet the required and one within 12"...
  • Page 9: Installation

    INSTALLATION NOTICE: This appliance is in- WARNING: Seal any fresh tended for supplemental heat- air vents or ash clean-out doors ing. Use this heater along with located on fl oor or wall of fi re- your primary heating system. Do place.
  • Page 10 INSTALLATION Continued Minimum Clearances For Side CHECK GAS TYPE Combustible Material, Side Wall and Use the correct type of gas (natural or propane/ LP). If your gas supply is not the correct gas Ceiling A. Clearances from the side of the fi replace type, do not install appliance.
  • Page 11 INSTALLATION Continued MANTEL CLEARANCES Noncombustible Requirements for Safe In addition to meeting noncombustible mate Material Installation Distance (A) rial clearances, you must also meet required 12" or more Noncombustible mate- clearances between fi replace opening and rial OK. mantel shelf. If you do not meet the clearances Between 8"...
  • Page 12 INSTALLATION Continued NOTICE: If your installation does not meet the minimum clearances shown, you must do one of the following: Hearth Combustible Material • operate the logs only with the fl ue 5" Min. damper open • raise the mantel to an acceptable Figure 9 - Minimum Fireplace Clearances height Above Combustible Flooring...
  • Page 13 INSTALLATION Continued 1. Apply pipe joint sealant lightly to male CONNECTING TO GAS SUPPLY threads of gas fi tting (provided). Connect approved fl exible gas hose to inlet side of WARNING: This appliance gas control (see Figure 10). requires a 1/2" NPT (National IMPORTANT: Hold gas regulator with Pipe Thread) inlet connection to wrench when connecting flexible gas...
  • Page 14 INSTALLATION Continued PROPANE/LP From For propane/LP units, the installer must External Regulator supply an external regulator. The external (11" W.C.** to 14" regulator will reduce incoming gas pressure. Equipment Shutoff Valve W.C. Pressure) With 1/8" NPT Tap* You must reduce incoming gas pressure to NATURAL From between 11"...
  • Page 15 INSTALLATION Continued CHECKING GAS CONNECTIONS Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa) 1. Close equipment shutoff valve (see Fig- WARNING: Test all gas piping ure 14). and connections, internal and 2. Pressurize supply piping system by either external to unit, for leaks after opening propane/LP supply tank valve installing or servicing.
  • Page 16: Power Supply And Battery Installation

    Fiber Log Concrete Log 6. Light heater (see Operation, Page 22 de- Models Models Models pending on your model). Check all other BGE18NE LBG18SM LBG18BM internal joints for leaks. BGE18PE 7. Turn off heater (see To Turn Off Gas to LBG24SM Appliance, Page 22.
  • Page 17 INSTALLATION 5. Place middle right log over front right and bottom logs as shown in Figure 25. Be Continued sure hole in middle right log seats over pin FIBER LOG MODELS in bottom log. LBG(18,24,30,36)SM 6. Place middle left log over front left and bottom logs as show in Figure 25.
  • Page 18 INSTALLATION Continued Ramp Log Metal LBG(18,24,30)SM MODELS Figure 29 - Installing Fiber Ramp Log 3. Place front left and front right logs as shown in Figure 30. Right Front Log LBG36SM MODELS Figure 27 - Correct Log Placement CONCRETE LOG MODELS LBG(18,24,30)BM Left Front NOTE: Your appliance may vary from model...
  • Page 19 INSTALLATION Continued The right ember bed logs for 18" (D-072) Right Middle has a groove on the side that sets on the ember bed pan and the back of the log needs to rest against the front of the base. Make sure the fl...
  • Page 20 INSTALLATION Continued Top Rear 10. Place the left top log onto the rear log and the left middle log. Make sure to place the projection on the bottom of the left top log Rear Log into the recessed areas on the rear and left middle logs (see Figure 37).
  • Page 21 INSTALLATION Continued chunks as shown in Figure 40 on Page 21 Glowing embers (rockwool) placement. by placing the ember chunk with the number Place glowing embers material on front "1" on the left, "2" in the center, and "3" on fl...
  • Page 22: Operation

    OPERATION A. This appliance is equipped with an igni- NOTICE: During initial operation tion device which automatically lights of new heater, burning logs will the pilot. Do not light pilot by hand. give off a paper-burning smell. B. BEFORE LIGHTING smell all around Orange fl...
  • Page 23 OPERATION Continued REMOTE CONTROL OPERATION BASIC CONSTRUCTION • Touch-Screen LCD and three push buttons will allow input from users. • LCD screen will provide system status & input feedback to user. • Backlight will illuminate LCD screen for 5 seconds after any user input – the 1st touch of the LCD screen will only illuminate the backlight (will not respond to associated zone function).
  • Page 24 OPERATION Continued MANUAL ON MODE: FUNCTIONAL DESCRIPTION • Transmits fl ame ON command. NOTE: All function adjustments will be auto- • Pilot Method: Intermittent Pilot Ignition matically accepted 15-seconds after pressing (IPI)/Spark-to-Pilot only (continuous/ a given touch zone or button. The user may press the MODE/SET button to immediately standing pilot not allowed) accept the adjustment manually.
  • Page 25 OPERATION Continued • to change the SET TEMP (45-90 deg. F, • MODE Zone: THERMO and ON are 7-32 deg. C); the new set temperature displayed will automatically be accepted after 2 • ROOM TEMP Zone: Measured tempera- seconds. The factory default SET TEMP ture is displayed is 68 deg.
  • Page 26 OPERATION Continued 1. Touch the UP or DOWN Buttons to adjust • Program OFF LCD Displays: the day of week (press the MODE/SET • MODE Zone: OFF Button or wait for 15 seconds for adjust- • ROOM TEMP Zone: Measured tempera- ment to be accepted, then enter hour of ture is displayed day adjustment).
  • Page 27 OPERATION Continued LEARN PROCESS (PAIRING THE Flame-A (or Main) Adjustment • Transmits a flame height setting com- REMOTE TO THE CONTROL mand to the control module to adjust the MODULE) Flame-A height. NOTE: The transmitter must be in the “OFF” or •...
  • Page 28: Inspecting Burners

    OPERATION Continued SWITCHING OFF SWITCHING ON To switch off the fi re, press the Burner ON/OFF To turn the system on, press the Burner ON/ Switch to the OFF position. OFF switch to the ON position (see fi gure on Page 27). Once the start up process is WARNING: Do not convert complete, the main burner and pilot will be lit.
  • Page 29: Cleaning And Maintenance

    INSPECTING BURNERS Continued Bright yellow BURNER FLAME PATTERN rear burner Figure 47, shows correct burner fl ame pat- Middle Small blue fl ame; fl ame tern. Figure 48, shows incorrect burner fl ame burner fl ame fl ame on will be blue pattern.
  • Page 30 CLEANING AND MAINTENANCE Continued the burner tube again. Remove any large BURNER ORIFICE HOLDER AND particles of dust, dirt, lint or pet hair with PILOT AIR INLET HOLE a soft cloth or vacuum cleaner nozzle. The primary air inlet holes allow the proper 5.
  • Page 31: Wiring Diagram

    • Inlet Gas Pressure (in. of water): • Inlet Gas Pressure (in. of water): Max - 14" W.C., Min* - 11" W.C. Max - 14" W.C., Min* - 11" W.C. BGE18NE BGE2436NE • Rating (Variable): 21,000/30,000 Btu/Hr • Rating (Variable): 26,000/39,000 Btu/Hr •...
  • Page 32: Troubleshooting

    TROUBLESHOOTING WARNING: Turn off heater and let cool before servicing. Only a qualifi ed service person should service and repair heater. CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit. NOTE: All troubleshooting items are listed in order of operation. OBSERVED PROBLEM POSSIBLE CAUSE REMEDY...
  • Page 33 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Either the remote or touch pad but- 6. LED is blinking 6. This indicates the battery power tons are pressed to start the burner is low. Replace the batteries in ignition sequence and there is no the power supply box.
  • Page 34 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY When igniter button is pressed on the 1. Gas supply turned off or equip- 1. Turn on gas supply or open remote or touch pad, the pilot sparks ment shutoff valve closed equipment shutoff valve. but there is no ignition.
  • Page 35 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY ODS pilot lights but pilot fl ame goes 1. Equipment shutoff valve not fully 1. Fully open equipment shutoff out before burners light. open valve. 2. Missing or weak batteries at 2. Check batteries and replace if power supply box or remote.
  • Page 36 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burner system shuts off. Control 1. Faulty control module 1. Replace control module. module sounds 2 cycles of 3 beeps. Burner system shuts off. Control 1. Remote and control module not 1. Follow Pairing instructions on module sounds 2 cycles of 3 beeps.
  • Page 37 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burners do not light after ODS/ 1. Inlet gas pressure is too low 1. Contact local natural or propane/ pilot is lit LP gas company 2. Burner orifi ce(s) clogged 2. Clean burner(s) (see Cleaning and Maintenance, Page 32) or replace burner orifi...
  • Page 38 TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.
  • Page 39: Service Hints

    REPLACEMENT PARTS See Pages 41-45 for a complete replacement parts 1. The model number of the appliance. list. Use only parts supplied from the manufacturer. 2. The serial number of the appliance. 3. The part number. Normally, all parts should be ordered through your 4.
  • Page 40 ACCESSORIES Continued FLOOR MEDIA KIT Cat. No. F1762, Model FM100 LOG SCRAPS / FLOOR MEDIA KIT-1 For all models. Includes volcanic stone, Cat. No. F0250, Model VTA-LS5-1 burner embers, and burner cinders DECORATIVE ASH BED / CONTROL COVER KIT (SIX PACK) Cat.
  • Page 41: Parts

    PARTS REMOTE-READY CONTROL MODELS BGE18NE, BGE18PE, BGE2436NE, BGE2436PE Cat. No. Model WARNING: Failure to position F0039 BGE18NE the parts in accordance with these diagrams or failure to use only parts F0043 BGE18PE specifi cally approved with this heater F0047 BGE2436NE may result in property damage or personal injury.
  • Page 42 PARTS This list contains replaceable parts used in your appliance. When ordering parts, follow the instructions listed under Replacement Parts on Page 51 of this manual. PART NO. DESCRIPTION QTY. F2932 Tube, Pilot • • • • J6508 Shield, Pilot •...
  • Page 43 PARTS LOG MODELS LBG18SM, LBG24SM, LBG30SM This list contains replaceable parts used in your appliance. When ordering parts, follow the instructions listed under Replacement Parts on Page 51 of this manual. MODEL NUMBER LBG18SM LBG24SM LBG30SM DESCRIPTION J5708 J5714 J5720 Front Right Log J5707 J5713...
  • Page 44 PARTS LOG MODELS LBG36SM This list contains replaceable parts used in your appliance. When ordering parts, follow the instructions listed under Replacement Parts on Page 51 of this manual. MODEL NUMBER LBG36SM DESCRIPTION J5716 Bottom Log J6554 Middle Right Log J5718 Middle Left Log J5722...
  • Page 45 PARTS LOG MODELS LBG18BM, LBG24BM, LBG30BM This list contains replaceable parts used in your appliance. When ordering parts, follow the instructions listed under Replacement Parts on Page 51 of this manual. PART NUMBER LBG18BM LBG24BM LBG30BM DESCRIPTION J6631 J6641 J6641 Log, Ramp J6632 J6642...
  • Page 46 NOTES ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ SuperiorFireplaces.us.com 900703-00C...
  • Page 47: Warranty

    Innovative Hearth Products ® Superior Brand Gas Log Set Limited Three Year Warranty THE WARRANTY Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Superior ® brand Gas Log Set ("Product") to be free from defects in materials and workmanship at the time of manufacture.
  • Page 48 SuperiorFireplaces.us.com Record the following important information about your appliance: Appliance model number Appliance serial number Date appliance was Installed Type of gas appliance uses Dealer name IHP reserves the right to make changes at any time, without notice, in design, materials, specifi...

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