Xerox AltaLink C8130 Series User Manual page 310

Troubleshooting
Jams in the Document Feeder
P P R R O O B B A A B B L L E E C C A A U U S S E E S S
Unsupported paper of the wrong size, thickness, or
type.
Originals are torn, previously stapled, bent, or folded.
The documents loaded in the document feeder exceed
the maximum capacity allowed.
Improperly adjusted document feeder guides.
Paper Misfeeds and Paper Size Jams
P P R R O O B B A A B B L L E E C C A A U U S S E E S S
The paper is not correctly positioned in the tray.
The paper tray is too full.
The paper guides are not correctly adjusted to the
paper size.
The tray contains warped or wrinkled paper.
The paper is moist from humidity.
Using paper of the wrong size, thickness, or type.
310
Xerox ® AltaLink ® C8130/C8135/C8145/C8155/C8170 Series Color Multifunction Printer User Guide
S S O O L L U U T T I I O O N N S S
Use only Xerox-approved paper. For details, see
Supported Paper.
Ensure that the originals are not torn, bent, or folded. If
previously stapled, remove all staples and separate the
sheets by fanning them.
Place fewer documents in the document feeder.
Adjust the paper guides to fit snugly against the paper
loaded in the document feeder.
S S O O L L U U T T I I O O N N S S
• Remove the misfed paper and reposition it properly
in the tray.
• Adjust the paper guides in the tray to match the
size of the paper.
Remove some of the paper. Do not load paper past the
fill line.
1 Remove the paper.
2 Adjust the paper guides in the tray to match the
size of the paper.
3 Replace the paper.
Remove the paper, smooth it out, and reload it. If it still
misfeeds, do not use that paper.
Remove the moist paper and replace it with new, dry
paper.
Use only Xerox approved paper. For details, refer to
Supported Paper.