Xerox AltaLink C8130 Series User Manual page 296

Troubleshooting
• Allowing the output tray to overfill.
• Allowing the output tray to fill with more than a few transparencies.
C L E A R I N G PA P E R J A M S
To clear jams, watch the video and follow the instructions on the control panel. To resolve the error that appears on
the control panel, remove all paper from the areas shown. If the error does not clear, check the jam areas again to
ensure that all paper has been removed. Ensure that all levers, covers, and doors have been closed correctly.
To avoid damage, always remove jammed paper carefully without tearing it. Try to remove the paper in the same
direction it normally moves through the printer. Even a small piece of paper left in the printer can cause a jam. Do
not reload paper that has jammed.
Note: Do not touch the printed side of the paper when removing it. The printed side of jammed pages could
smudge, and the toner could stick to your hands. Avoid spilling any toner inside the printer.
W W a a r r n n i i n n g g : :
If you accidentally get toner on your clothes, lightly dust them off as best as you can. If some
toner remains on your clothes, use cool water, not hot, to rinse off the toner. If toner gets on your skin,
wash it off with cool water and a mild soap. If you get toner in your eyes, wash it out immediately with
cool water and consult a doctor.
Duplex Automatic Document Feeder Jams
If a jam occurs in the duplex automatic document feeder areas, a message appears to indicate the areas that
require clearing. To clear the jam, clear the areas indicated, then reorder and reload your original documents in the
document feeder input tray. The device continues scanning the job from the point the job stopped, only scanning
the original documents remaining.
If your device has the multi-feed sensor installed and enabled, the device can detect if a multi-feed of original
documents is going through the duplex automatic document feeder. If a multi-feed condition occurs, the device
stops scanning and a message appears at the control panel. The message indicates a jam in the duplex automatic
document feeder. The user can reload the original documents and continue the job with or without multi-feed
detection enabled for that job, or cancel the job.
For detailed instructions on how to configure the Document Feeder Multi-feed Detection setting, refer to the System
Administrator Guide at www.xerox.com/office/ALC81XXdocs.
If the original documents continue to jam, then for more information about the causes of document feeder jams
and potential solutions, refer to
Clearing Jams in the Document Feeder
C C a a u u t t i i o o n n : :
Torn, wrinkled, or folded original documents can cause jams and damage the printer. To copy
torn, wrinkled, or folded original documents, use the document glass.
296
Jams in the Document
Xerox ® AltaLink ® C8130/C8135/C8145/C8155/C8170 Series Color Multifunction Printer User Guide
Feeder.