Xerox AltaLink C8130 Series User Manual page 293

W I R E L E S S A DA P T E R P R OB L E M S
P P R R O O B B A A B B L L E E C C A A U U S S E E S S
The Wireless Adapter is not recognized by the device.
Degradation in performance has occurred.
Xerox ® AltaLink ® C8130/C8135/C8145/C8155/C8170 Series Color Multifunction Printer User Guide
S S O O L L U U T T I I O O N N S S
• Ensure that the USB port to which the Wireless
Adapter is connected is enabled. For details, refer to
the System Administrator Guide at
office/ALC81XXdocs.
• If extension cable is used, ensure that it is attached
to the Wireless Adapter correctly.
• Ensure that the correct Wireless Adapter is installed.
The compatibility of the Wireless Adapter is
dependent on the device model and software
version.
Check the wireless signal strength for the Wireless
Adapter. For details, refer to the System Administrator
Guide at www.xerox.com/office/ALC81XXdocs. If the
wireless signal strength is low, do the following:
• Place the wireless router or Access Point (AP) in a
centralized location.
• Position the Wireless Adapter closer to the AP, and
ensure that the wireless router or AP is located
away from walls or large metal objects.
• Remove any physical obstructions between the AP
and the Wireless Adapter, and ensure that the
adapter is positioned away from walls or large
metal objects.
• Position the Wireless Adapter on the Xerox device in
direct view of the wireless router or AP.
• If applicable, consider upgrading the wireless router
or AP to a high-gain antenna that transmits the
wireless signals in one direction only.
Troubleshooting
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293