Troubleshooting - Samsung AC BNPDBC Series User & Installation Manual

Troubleshooting

Refer to following chart if the air conditioner operates abnormally. This may save time and unnecessary
expenses.
Problem
• Check power status and then operate the air conditioner again.
The air conditioner • Check whether the power plug is connected correctly or the auxiliary power
does not work at
all.
• If the air conditioner is switched off by the Timer function, press the On/Off
The temperature
adjustment is not • Temperature adjustment is not available when the Fan mode is selected.
working.
Fan speed
• Check if you have selected Auto/Dry/Turbo mode. In these modes, fan speed is
adjustment is not
working.
• Replace the exhausted batteries with new ones.
• Do not block the remote controller receiver.
Remote controller
• If the remote controller is used near strong light(3-wavelength fluorescent
does not work.
• Check if the set temperature is higher than the current temperature. Press the
• Check if you have selected Fan mode. In this mode, Cool air will not come out in
• Check if the air filter is blocked by dirt. If there is a lot of dust on the Air filter,
• Check if the outdoor unit is covered or installed near the obstacle. Take the cover
Cool air does not
come out of the air
• Check if the indoor unit is installed in a place with direct sunlight. Close the
conditioner.
• If the doors or windows are open, it may cause bad cooling performance. Close
• If the air conditioner has just been turned on or the indoor temperature reaches
• Check if the pipe length is too long. When the pipe length exceeds maximum
switch is switched on.
button.
set to Auto and you cannot adjust the fan speed.
light, neon sign etc.), the remote controller may not work due to the electronic
jamming signal
Temp + or - button on the remote controller to set the temperature lower than
the current temperature.
Fan mode therefore select Auto/Cool/Dry mode.
cooling performance may decrease. Clean them frequently.
off and take the obstacle away.
curtain or blind to cover the sunlight.
the doors and windows.
the desired temperature, only fan will operate around 3 minutes for the product
protection.
allowable pipe length, cooling performance may decrease.
Solution
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