Troubleshooting - Samsung AC BN1DCH Series User Manual

Troubleshooting

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary
expense.
Problem
The air conditioner
does not operate
immediately after it
has been restarted.
The air conditioner
does not operate at
all.
The temperature does
not change.
Warm air does not
come out of the air
conditioner.
The fan speed does
not change.
The wireless remote
control does not
operate.
• Because of the protective mechanism, the appliance does not start operating
immediately to keep the unit from overloading. The air conditioner will start in
3 minutes.
• Check whether the power is turned on, and then operate the air conditioner
again.
• Check whether the auxiliary power switch (MCCB, ELB) is turned on.
• If the auxiliary power switch (MCCB, ELB) is turned off, the air conditioner does
not work although you press the
• When you clean the air conditioner or do not use it for an extended period of
time, turn off the auxiliary power switch (MCCB, ELB).
• After the air conditioner is not used for an extended period of time, be sure
to turn on the auxiliary power switch (MCCB, ELB) 6 hours before starting
operation.
NOTE
• The auxiliary power switch (MCCB, ELB) is sold separately.
• Make sure that auxiliary power switch (MCCB, ELB) is installed in the
distribution box inside the building.
• If the air conditioner is turned off by the Timed off function, turn on the air
conditioner again by pressing the
• Check whether the Fan mode is running. In the Fan mode, the air conditioner
controls the set temperature automatically, and you cannot change the set
temperature.
• Check whether the outdoor unit is designed for cooling only. In this case, warm
air does not come out although you select the Heat mode.
• Check whether the remote control is designed only for cooling only. Use a
remote control that supports both cooling and heating.
• Check whether the Auto or Dry mode is running. In these modes, the air
conditioner controls the fan speed automatically, and you cannot change the
fan speed.
• Check whether the batteries are discharged. Replace the batteries with new ones.
• Make sure that nothing is blocking the remote control sensor.
• Check whether any strong lighting sources are near the air conditioner. Strong
remote control.
Solution
(Power) button.
(Power) button.
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