Solving Operational Problems - Epson Stylus Pro 7880 User Manual

172 | Solving Problems
Problem
The printer stops printing
unexpectedly.
The printer sounds as if it's
printing, but nothing prints.
Nothing prints.

Solving Operational Problems

If you can't turn the printer on, if it stops printing unexpectedly, or if
nothing prints, check the following:
Paper is loaded correctly.
•
The printer is plugged securely into a working electrical outlet that's not
•
controlled by a switch or timer.
The interface cable is securely connected to the printer and your system.
•
The voltage supplied by the electrical outlet matches the voltage on the
•
printer's rating label. If not, turn off the power and unplug the power
cord immediately. Contact Epson for assistance; see page 13 for details.
If none of these suggestions help, try the solutions below.
Solution
◗ If the
Pause light is flashing, the printer is performing a maintenance
procedure or waiting for ink to dry. Check the display message and lights on
the control panel. Wait until the
◗ Check the display message and lights on the control panel to see if an error
has occurred. Follow the instructions for the messages beginning on
page 164.
◗ Follow the instructions beginning on page 135 to clean the print head.
◗ Communication between the computer and printer may have been
momentarily interrupted. Try restarting the computer and printing again.
◗ Turn off the printer and computer. Make sure the interface cable is securely
plugged in. Then restart the printer and computer.
◗ Make sure the interface cable meets the requirements; see page 13 or 14.
◗ The printer port setting doesn't match the printer connection port
(Windows).
Windows Vista: Click
Printers. Right-click the icon for your printer, then select Properties. Click
the Ports tab and make sure your printer port is selected
Windows XP: Click Start > Control Panel > Printers and Other Hardware
> Printers and Faxes. Right-click the icon for your printer, then select
Properties. Click the Ports tab and make sure your printer port is selected.
◗ Download and install the latest driver for Macintosh or Windows from the
Epson website at www.proimaging.epson.com.
172
Pause light stops flashing.
> Control Panel > Hardware and Sound >