Nortel 2382 Configuration Manual page 70

70 WSS troubleshooting
Table 14: WSS Setup Problems and Remedies (continued)
Symptom
Client cannot access the
network.
Configuration information
disappears after a software
reload.
Mgmt LED is quickly
blinking amber.
CLI stops at boot prompt
(boot>).
NN47250-301 (320656-E Version 02.01)
Diagnosis
This symptom has more than one
possible cause:
• The client might be failing
authentication or might not be
authorized for a VLAN.
• If the client and switch
configurations are correct, a
VLAN might be disconnected.
A client connected to a VLAN
that is disconnected is unable to
access the network.
The configuration changes were not
saved.
The WSS was unable to load the
system image file.
Remedy
1. Type the show aaa command to check
the authentication rules on the WSS, to
ensure that the client can be
authenticated.
2. Check the authorization rules in the
switch's local database (show aaa) or
on the RADIUS servers to ensure the
client is authorized to join a VLAN
that is configured on at least one of the
WSS switches in the Mobility
Domain.
1. Type the show vlan config command
to check the status of each VLAN.
2. If a VLAN is disconnected (VLAN
state is Down), check the network
cables for the VLAN's ports. At least
one of the ports in a VLAN must have
a physical link to the network for the
VLAN to be connected.
1. Retype the commands for the missing
configuration information.
2. Type the save config command to save
the changes.
Type the boot command at the boot
prompt.