Troubleshooting A Serial Management Connection - Nortel 2382 Configuration Manual

• If the WSS is already powered on, press Enter three times to display a command prompt:
2380
Note.
show the CLI access level (for restricted access or # for enabled access) only. The
default command prompt on your WSS shows your switch's model number and
also contains the last three octets of the switch's MAC address. For example, the
default command prompt on a 2360 switch with MAC address 00:0B:0E:00:04:0A
is WSS-2360-00040A.
• If a command prompt does not appear, go to
To quickly perform basic setup of the WSS, see the
For syntax descriptions, additional configuration, and a glossary of terms, see the
Command Reference and the

Troubleshooting a serial management connection

1
Verify that the WSS is powered on.
2
Verify that the serial cable is fully inserted in the PC and WSS ports.
3
Verify that the correct modem settings are configured in the terminal emulation application:
• 9600 bps
• 8 bits
• 1 stop
• No parity
• Hardware flow control off or disabled
4
Verify that you opened the connection on the PC port connected to the WSS.
For example, if you inserted the cable in PC port COM1, make sure you open the connection on COM1
instead of COM2 or another port.
If none of the previous steps results in a management connection, use another serial cable.
Nortel WLAN—Security Switch 2300 Series Installation and Basic Configuration Guide
For simplicity, the command prompt examples in the documentation
Nortel WLAN 2300 System Software Quick Start Guide
Nortel WLAN 2300 System Software Configuration Guide
Installing and connecting a WSS 55
"Troubleshooting a serial management
Nortel WLAN 2300 System Software
connection".