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Contents
4.5.6.12. Paper Low Warning Message........................................................................... 4 − 60
4.5.6.13. Part Replacement Alert................................................................................... 4 − 60
4.5.6.14. FDI ............................................................................................................ 4 − 60
4.5.6.15. EIUL (End of Image Unit Life) ........................................................................ 4 − 60
4.5.6.16. SFE (Special Feature Enablement).................................................................... 4 − 61
4.5.6.17. Dealer ID..................................................................................................... 4 − 62
4.5.6.18. Envelope Rotate............................................................................................ 4 − 62
4.6.
Error Code and Troubleshooting ................................................................................................. 4 − 63
4.6.1.
11-2Txx (Paper mismatch error) .................................................................................... 4 − 63
4.6.2.
61-1111 (Hibernation Fail)............................................................................................ 4 − 64
4.6.3.
A1-xxxx (Motor error) ................................................................................................. 4 − 65
4.6.4.
A2-xxxx (Fan error) .................................................................................................... 4 − 73
4.6.5.
A3-xxxx (Sensor error) ................................................................................................ 4 − 76
4.6.6.
C1-xxxx (Toner cartridge error) ..................................................................................... 4 − 80
4.6.7.
C3-xxxx (Drum unit error)............................................................................................ 4 − 84
4.6.8.
C6-xxxx (Fuser unit error) ............................................................................................ 4 − 88
4.6.9.
C7-xxxx (Waste toner container error) ............................................................................ 4 − 89
4.6.10. C8-xxxx (Developer error)............................................................................................ 4 − 91
4.6.11. C9-xxxx (Transfer roller error) ...................................................................................... 4 − 92
4.6.12. H1-xxxx (Optional tray error)........................................................................................ 4 − 94
4.6.13. H2-xxxx (Inner Finisher error) .................................................................................... 4 − 107
4.6.14. Mx-xxxx (Jam error) ................................................................................................. 4 − 140
4.6.15. Mx-xxxx (Tray not install_Paper empty_Outbin full) ....................................................... 4 − 152
4.6.16. Sx-xxxx (System error) .............................................................................................. 4 − 161
4.6.17. U1-xxxx (Fuser error) ................................................................................................ 4 − 173
4.6.18. U2-xxxx (LSU error) ................................................................................................. 4 − 184
4.6.19. U3-xxxx (Document Feeder error_DSDF) ..................................................................... 4 − 187
4.7.
Image quality problems and solutions ........................................................................................ 4 − 193
4.7.1.
Vertical Black Lines................................................................................................... 4 − 196
4.7.2.
Vertical Light or White Lines....................................................................................... 4 − 198
4.7.3.
Horizontal Periodic Black Lines, Dots. .......................................................................... 4 − 200
4.7.4.
Horizontal Periodic Light/Dark Lines, Dots. ................................................................... 4 − 201
4.7.5.
Blurred image ........................................................................................................... 4 − 202
4.7.6.
Foggy image............................................................................................................. 4 − 203
4.7.7.
Light image .............................................................................................................. 4 − 204
4.7.8.
Uneven pitch and jitter image ...................................................................................... 4 − 205
4.7.9.
Skewed image........................................................................................................... 4 − 206
4.7.10. Poor fusing performance ............................................................................................. 4 − 207
4.7.11. Stain on the paper back side......................................................................................... 4 − 208
4.8.
Other Errors.......................................................................................................................... 4 − 209
vii
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Table of Contents
Troubleshooting
