Samsung MultiXpress K4 Series Service Manual page 360

4. Troubleshooting
► Error Code
H2-6707 / H2–6708 / H2–6709 / H2–6710
► Error message
Finisher Failure: #H2-67xx. Check finisher
► Symptom
Paddle unit failed to leave home position during initializing. (H2-6707)
Paddle unit failed to reach home position during initializing. (H2-6708)
Paddle unit failed to leave home position during printing. (H2-6709)
Paddle unit failed to reach home position during printing. (H2-6710)
► Troubleshooting method
1) If there is jammed paper on the paper path, removing paper manually. Open and close finisher stapler door or jam
cover to check if finisher executes initialization process. If component still doesn't go back to home position and
error does not disappear, follow the instructions below:
2) Does the paddle home sensor work well?
a) Make sure the paddle home sensor cable is connected well to the sensor connector.
b) Make sure the paddle home sensor cable is connected well to the main board connector.
c) Check the paddle home sensor.
d) Check the actuator home paddle.
e) If necessary, replace the finisher main board.
3) Does the main paddle motor work well?
a) Make sure the main paddle motor cable is connected well to the motor connector.
b) Make sure the main paddle motor cable is connected well to the main board connector.
c) Replace the main paddle motor.
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