Samsung MultiXpress K4 Series Service Manual page 463

A3 mono copier

Table of Contents

1) Driver installation problem

Symptom : The driver is not installed on Windows 8.1 OS.

1) The driver which doesn't obtain WHQL certification is not installed on 64bit OS above Windows 8 OS.

2) The sample CD doesn't apply WHQL certification.

3) The wrong version CD was applied to SOP product because couldn't confirm the exact CD version in Plant.

Troubleshooting

1) Added the version information to the barcode on CD artwork in order to not apply wrong version CD when

making SOP product at Plant.

2) Can confirm the exact CD information through barcode and can apply the exact CD to product.

Barcode information on CD Artwork (The sample for K4350)

4. Troubleshooting

Troubleshooting