Samsung MultiXpress K4 Series Service Manual page 498

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Table of Contents

4. Troubleshooting

Send Debug Log

1) Menu Screen

Press 'Service'.

Press 'Send Debug Log'.

2) Select Date

Select Date. Press request button.

3) Transport Position Selection-1

Log names that can transport are indicated on screen.

Select save method (SD Card)

4) SD Card Transport Complete

If you select SD Memory, Log will be saved at "/Phone/SPDS/DEBUGLOG".

Press 'OK', then 'Send Debug Log' Menu end.

5) Transport Position Selection-2

Log names that can transport are indicated on screen. Select save method(Server)

6) Server Transport Complete

After completing upload pop-up comes out.

Press 'OK' then 'Send Debug Log' Menu end.

Troubleshooting