Table of Contents
Advertisement
4. Troubleshooting
► Error Code
C3–1211
► Error message
Imaging Unit Failure:#C3-1211. Please turn off then on.
► Symptom
Sensor calibration error that detects the toner density for image stabilization control has occurred.
► Troubleshooting method
1) Open the front cover and remove the waste toner container.
2) Remove the imaging unit.
(Refer to 3.2.1. Developer_Toner cartridge_Drum unit)
3) If its life is at the end, replace the drum unit and developer with new one.
► Error Code
C3–1312
► Error message
Imaging Unit Failure: #C3-1312. Install imaging unit again
► Symptom
Toner supply is inefficient or abnormal.
► Troubleshooting method
1) Turn the machine off. Open the front cover
2) Remove the toner cartridge. Shake the toner cartridge horizontally to distribute the toner evenly inside the cartridge.
3) If the problem persists, check the follows.
a) Check if the Toner Supply Drive Unit(JC93–00436A) is defective.
(Refer to 3.3.15. Toner Supply Drive Unit)
b) Check if the Toner Duct Drive Unit(JC93–00451A) is defective.
(Refer to 3.3.14. Toner Duct Drive Unit)
4) If the problem persists, replace the toner cartridge.
5) If the problem persists, replace the drum unit.
4-85
Copyright© 1995-2017 SAMSUNG. All rights reserved.
Advertisement
Table of Contents
Troubleshooting
