Samsung MultiXpress K4 Series Service Manual page 352

A3 mono copier

Table of Contents

4. Troubleshooting

► Error Code

► Error message

Finisher Failure: #H2-6411. Check finisher. Call for service if the problem persists

Punch unit failed to return home position after punching job.

► Troubleshooting method

1) If there is jammed paper on the path, removing paper manually. Open and close finisher stapler door or jam cover

to check if finisher executes initialization process. If punch hopper still doesn't go back to home position and

error does not disappear, follow the instructions below:

2) Does finisher Punch work well?

a) Clear Hole Punch Hopper

b) Stapler cover or Jam cover open and close.( It's the Finisher Initializing)

c) If fault persists, power Off/Power On.

d) If necessary, replace the punch unit.

3) Check if any debris existed. Please make sure to remove any debris.

Troubleshooting