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4. Troubleshooting
► Error Code
M3–1411
M3–1413
M3–1414
► Error message
Paper jam in exit area.
► Symptom
Paper jam has occurred around the fuser unit.(At power-on / warm up , the machine detected paper jam in Inner
tray Exit Sensor.)
► Troubleshooting method
•
M3–1413 : The leading edge of the paper has not reached the feed 1 sensor within the specified time.
•
M3-1414 : The paper has not left from the feed 1 sensor within the specified time.
1) Open the side cover. Remove jammed paper.
2) If the problem persists, check the following:
a) Open the side cover. Check if the connector is connected correctly.
b) Remove the JOB-SEPARATOR. Check if the photo sensor is assembled correctly.
c) Check if ACTUATOR-EXIT is assembled correctly. If the ACTUATOR-EXIT (JC66-02533A) is deformed or
broken, replace it.
d) If the photo sensor(0604-001393) is defective, replace it.
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Table of Contents
Troubleshooting
