Chapter 10
Configuration Tasks and Troubleshooting Information
If an NPE-G1 or NPE-G2 is installed in a router with either an C7200-I/O-GE+E or C7200-I/O-2FE/E
Caution
I/O controller, or if a Cisco uBR7200-NPE-G1 will be installed in a router with a C7200-I/O-2FE/E I/O
controller, copy your running configuration to a TFTP server or Flash Disk, not a PC Card. PC Cards are
not supported on these I/O controllers when an NPE-G1 or NPE-G2 are present. If you copy the running
configuration to a PC Card with these I/O controllers present, you will not be able to retrieve the running
configuration after the NPE-G1 or NPE-G2 is installed.
If an I/O controller is installed with the NPE-G1 or NPE-G2, only the EN (Enable) LED and LINK LED
Note
information in this section is applicable.
The procedures in this section assume that the NPE-G1 or NPE-G2 and the router itself are in the original
factory configuration, and that you have not made changes to your configuration file.
If the NPE-G1 POWER ON LED or the NPE-G2 PWR OK LED does not go on as expected, make
•
sure the power to the router is turned off, reseat the NPE-G1or NPE-G2 in its slot, and restart the
router.
If the POWER ON LED or the PWR OK LED remains off, the system detected a processor hardware
failure. (This LED should be on in normal operation.) Contact a service representative for
instructions.
If the EN (Enable) LED does not come on when a Gigabit Ethernet RJ-45 port is selected, try using
•
a different cable. If the EN (Enable) LED does not come on, check to be sure that in software the
RJ-45 media is selected. See the
SFP, or RJ-45 Ports" section on page
If the EN LED remains off when the GBIC media or SFP media are selected, the LED is functioning
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properly. If the GBIC port or SFP port does not seem to be operating, try installing a different GBIC
or a different SFP module, or a different cable. Also check in software to be sure the optical fiber
media is selected. See the
RJ-45 Ports" section on page
If any of these actions do not produce a functioning LED, contact an authorized service
representative.
•
If the LINK LED does not come on only when any of the Gigabit Ethernet media are in use:
If any of these actions do not produce a functioning LED, contact an authorized service
representative.
If the SLOT ACTIVE LED on the NPE-G1, or the CF ACTV LED on the NPE-G2 does not comes
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on when the CompactFlash Disk slot is being used, try inserting a different CompactFlash Disk. If
the SLOT ACTIVE LED on the NPE-G1 or the CF ACTV LED on the NPE-G2 still does not come
on, contact an authorized service representative.
OL-4448-12
"Changing the Media Type of the Native Gigabit Ethernet GBIC, SFP, or
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Check that the router is receiving power.
Check that the correct media type is selected in software. See the
–
Gigabit Ethernet Interfaces" section on page
–
Check that the media cables are functioning and are completely connected to the NPE-G1 or
NPE-G2.
If the GBIC modules are being used, check to be sure they are connected to the NPE-G1. If SFP
–
modules are being used, check to be sure they are connected to the NPE-G2.
Network Processing Engine and Network Services Engine Installation and Configuration
"Changing the Media Type of the Native Gigabit Ethernet GBIC,
7-56.
7-56.
7-56.
Troubleshooting the NPE-G1 or NPE-G2
"Configuring the Native
10-3