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Appendices
Q14
Dust/scratch removal failed.
Dust/scratch removal failed because volume was too great to process.
A
Q15
Transmission error. Close the application programs that are running and restart the
1
computer.
A
Q16
Scanner malfunction. Contact a service center.
A
2
Q17
Size of combined image files exceeds the maximum setting. Reduce the input
resolution or the number of frames selected, or make the Crop Frame smaller.
A1
3
A2
A3
A4
4
5
108
FilmGet FS User's Guide
Dust/scratch removal was not possible for the scanned film. Remove any dirt
from the film with a blower brush and rescan. For scratches, it may be
possible to fix these problems to a certain degree with retouching software.
Some error occurred. Restart the computer.
Some error occurred. Restart the computer. If the same error message is
displayed, the scanner may have malfunctioned. Contact a Canon Customer
Help Support Desk listed at the back of this guide.
Reduce the input resolution (scan resolution) to the minimum required
resolution, and then scan the images again. (p. 52, 56)
Reduce the number of frames to be scanned, and then scan the images
again. (p. 37)
Make the scan area smaller, and then scan the images again. (p. 47)
In the "Settings" menu, clear the checkmark next to "Preferences - Max
Combined Image File Size," and then scan the images again. (p. 92)
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