Q14 Image Is Blurry; Q15 Scanning Quality Is Poor; And White]; Grayscale] - Canon CanoScan FS4000US User Manual

Q14 Image is blurry.
A1 Turn off the "Autofocus" option, manually align the focus and scan.
See p. 88.
A2 The film was out of focus when originally shot.
Q15 Scanning quality is poor.
A1 Set a higher input resolution (scan resolution) and rescan. See pp. 52, 56.
A2 Place a check in the "Clean Dust/Scratches" option and rescan. See p. 87.
A3 Clean the film and rescan.
See "Appendix, 4. Cleaning Film" in Getting Started for information on cleaning
methods.
A4 The scanning quality may deteriorate if a power cord runs close by the
scanner. Separate any power cords from above and around the scanner.
Q16 Image is white (black) overall when scanning with the color mode set to [Black and
White].
A Raise (Lower) the threshold value. See p. 84.
Q17 Scan results are peculiar with the color mode set to [42-Bit Color] or [14-Bit

Grayscale].

A1 Check whether the application program supports the 42-bit color or 14-bit
grayscale color modes. (See the application program manual.)
A2 Scan using the [24-Bit Color] or [8-Bit Grayscale] modes. See p. 34.
Q18 Scan area selection cannot be freely set in the preview area.
A Click the aspect ratio (C/H/P/F) button in the scan settings section, select
[Custom Size] and resize the scan area selection. See p. 55.
Q19 You forgot to eject the film holder from the scanner.
A1 Restart FilmGet FS, click the
See p. 31.
A2 Turn the scanner off and then on again. The film holder will be automatically
ejected.
Q20 Coloring is different between the preview image and printed image.
A1 Check the toner (ink) level of the printer.
A2 Click the [Settings] menu, select [Color Matching] and place a check in the
"Use Color Matching" option. See p. 89.
A3 Change the color balance and gamma value settings of the printer driver
software. (See the printer manual.)
film eject tool and remove the film holder.
FilmGet FS User's Guide
Appendices
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2
3
4
5
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