Konica Minolta bizhub 4702P User Manual page 192

Troubleshooting
Action
Step 4
a
Check if a bright light enters the right side of the printer, and
move the printer if necessary.
b
Print the document.
Do vertical dark bands appear on prints?
Vertical dark lines or streaks
Action
Step 1
a
From the control panel, navigate to:
Settings > Troubleshooting > Cleaning the scanner
b
Print the document.
Do vertical dark lines or streaks appear on prints?
Step 2
a
Using a damp, soft, lint-free cloth, clean the scanner. For more
information, see
b
Copy the document using the ADF.
Do vertical dark lines or streaks appear on prints?
Step 3
a
Check if the printer is using a genuine and supported toner
cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b
Print the document.
Do vertical dark lines or streaks appear on prints?
"Cleaning the scanner" on page
Yes
Contact customer
support.
Yes
Go to step 3.
Contact customer
support.
136.
Go to step 4.
192
No
The problem is
solved.
No
Go to step 2.
The problem is
solved.
The problem is
solved.