Konica Minolta bizhub 4702P User Manual page 202

Troubleshooting
Partial copies of document or photo
Action
Step 1
a
Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
b
Copy the document or photo.
Is the document or photo copied correctly?
Step 2
a
Match the paper size setting and the paper loaded in the tray.
b
Copy the document or photo.
Is the document or photo copied correctly?
Poor copy quality
Action
Step 1
a
Using a damp, soft, lint-free cloth, wipe the scanner glass and
the ADF glass.
b
Make sure that the document or photo is loaded facedown on
the upper-left corner of the scanner glass.
c
Copy the document or photo.
Is the copy quality satisfactory?
Step 2
a
Check the quality of the original document or photo.
b
Adjust the scan quality settings.
c
Copy the document or photo.
Is the copy quality satisfactory?
Vertical dark streaks on output when scanning from the ADF
Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Yes No
The problem is Go to step 2.
solved.
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
The problem is Contact
solved. support.
202
customer
customer