Troubleshooting - Panasonic PT-RQ13K Operating Instructions Manual

Troubleshooting

Review the following points. For details, see the corresponding pages.
Problems
Power does not turn on.
No image appears.
Image is fuzzy.
Color is pale or grayish.
Remote control does not
respond.
Menu screen does not
appear.
Buttons on the control
panel do not operate.
Image does not display
correctly.
Image from a computer
does not appear.
Image output from DVI-D
of the computer does not
appear.
Video from HDMI
compatible device does
not appear or it appears
jumbled.
Chapter 5 Maintenance — Troubleshooting
f Is the power plug firmly inserted into the outlet?
f Is the <MAIN POWER> switch set to <OFF>?
f Is the wall outlet supplying electricity?
f Have the circuit breakers tripped?
f Are the light source indicators <LIGHT1>/<LIGHT2> or the temperature indicator
<TEMP> lighting or blinking?
f Are connections to external devices correctly performed?
f Is the input selection setting correct?
f Is the [BRIGHTNESS] adjustment setting at a minimum?
f Is the external device that is connected to the projector working properly?
f Is the shutter function in use?
f If the power indicator <ON (G)/STANDBY (R)> is blinking in red, consult your dealer.
f Is the lens cover still attached to the lens?
f Is the lens focus set correctly?
f Is the projection distance appropriate?
f Is the lens dirty?
f Is the projector installed perpendicular to the screen?
f Are [COLOR] and [TINT] adjusted correctly?
f Is the external device connected to the projector adjusted correctly?
f Are the batteries depleted?
f Is the polarity of the batteries set correctly?
f Are there any obstructions between the remote control and the remote control
signal receiver of the projector?
f Is the remote control being used beyond its effective operation range?
f Are other forms of light, such as fluorescent light, affecting the projection?
f Is the button operation disabled by operating the <LOCK> button on the remote
control?
f Is the [REMOTE CONTROL] setting in [CONTROL DEVICE SETUP] set to
[DISABLE]?
f Is the <REMOTE 2 IN> terminal used for contact control?
f Is the ID number setting operation correct?
f Is the on-screen display function turned off (hidden)?
f Is the [CONTROL PANEL] setting in [CONTROL DEVICE SETUP] set to
[DISABLE]?
f Is the <REMOTE 2 IN> terminal used for contact control?
f Is the [SYSTEM SELECTOR] selection set correctly?
f Is there a problem with the image output source?
f Is a signal which is not compatible with the projector being input?
f Are the settings for [SDI IN], [DIGITAL LINK IN], and [SLOT IN] made correctly?
f Is the cable too long?
f Is the external video output on the laptop computer set correctly? (Ex.: The external
output settings may be switched by pressing the "Fn" + "F3" or "Fn" + "F10"
simultaneously. Since the method varies depending on the computer type, refer to
the user manual provided with your computer.)
f Is [DVI-D LINK] in [SLOT IN] correctly set? If the setting is [AUTO], the condition
may be improved by setting to anything other than [AUTO].
f Is the [EDID SELECT] setting in [SLOT IN] set to [EDID3] or [EDID2:PC]?
f The graphics accelerator driver of the computer may need to be updated to the
latest version.
f The condition may improve by setting [EDID SELECT] in [SLOT IN] and then
restarting the computer.
f Is the HDMI cable connected securely?
f Turn the power of the projector and the external device off and on.
f Is a signal which is not compatible with the projector being input?
Points to be checked Page
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ENGLISH - 191