ISSUE 2.0
Level:
SA
Description
Use Program 41-09 : ACD Overflow Table Setting to define the ACD group to which a call is
transferred when overflow occurs.
Input Data
ACD Group No.
Priority Order No.
Item
Item
No.
01
Destination ACD
Group
Conditions
None
Feature Cross Reference
• Automatic Call Distribution (ACD)
Programming Manual
Program 41 : ACD Setup
41-09 : ACD Overflow Table Setting
Input Data
0 ~ 9
Define the ACD group to which a call is
0 = No Setting
transferred when overflow occurs.
9 = InMail
1 ~ 8
1 ~ 4
Description
SL2100
Program
41
Default
0
2-399