Incoming Ring Group Assignment For Acd Group - NEC SL2100 Programming Manual

SL2100

41-03 : Incoming Ring Group Assignment for ACD Group

Level:
SA
Description
In Program 41-03 : Incoming Ring Group Assignment for ACD Group for each incoming trunk
Program
group set up in Program 22-05, designate which ACD Group (1 ~ 8) the trunks should ring for each of
the eight Work Periods. Also use this program to assign an Incoming Trunk Ring Group as priority or
41
normal. Use Program 41-06 to set up the Work Schedules and Work Periods for trunks. Use Program
41-07 to assign the Work Schedules to the days of the week.
Input Data
Item
No.
01 ACD Group Number
02 Night Announcement
Service
03 Priority Data
Conditions
None
Feature Cross Reference
• Automatic Call Distribution (ACD)
• Ring Groups
2-392
Incoming Ring Group Number
ACD Work Period Mode Number
Item Input Data
0 ~ 8
0 = No Setting
0 = No
1 = Yes
0 = No priority
1 = Highest priority
：
4 = Low priority
Program 41 : ACD Setup
1 ~ 50
1 ~ 8
Description
For each incoming trunk group set up in
Program 22-05, designate which ACD
Group (1 ~ 8) the trunks should ring for
each of the eight Work Periods.
Designate for each incoming trunk, wheth-
er or not Night Announcement Service is
assigned.
Determine whether or not an incoming call
to a trunk ring group should follow a priori-
ty assignment.
Program 41 : ACD Setup
ISSUE 2.0
Default
0
0
0