Incoming Ring Group Assignment For Acd Group - NEC SL1100 Programming Manual

SL1100

41-03 : Incoming Ring Group Assignment for ACD Group

Level:
SA
(This Program is available for V1.5 or higher)
Description
Program
In Program 41-03 : Incoming Ring Group Assignment for ACD Group for each incoming trunk
41 group set up in Program 22-05, designate which ACD Group (01 ~ 02) the trunks should ring for each
of the eight Work Periods. Also use this program to assign an Incoming Trunk Ring Group as priority
or normal. Use Program 41-06 to set up the Work Schedules and Work Periods for trunks. Use
Program 41-07 to assign the Work Schedules to the days of the week.
Input Data
Item
No.
01 ACD Group Number
02 Night Announcement
Service
03 Priority Data
Conditions
None
Feature Cross Reference
• Automatic Call Distribution (ACD)
• Ring Groups
2-366
Incoming Ring Group Number
ACD Work Period Mode Number
Item Input Data
0 ~ 2
0 = No Setting
0 = No
1 = Yes
0, 1 ~ 7
0 = No Priority
1 = Highest Priority
7 = Lowest Priority
Program 41 : ACD Setup
01 ~ 25
1 ~ 8
Description
For each incoming trunk group set up in
Program 22-05, designate which ACD
Group (1 ~ 2) the trunks should ring for
each of the eight Work Periods.
Designate for each incoming trunk, wheth-
er or not Night Announcement Service is
assigned.
Determine whether or not an incoming call
to a trunk ring group should follow a priori-
ty assignment.
Program 41 : ACD Setup
ISSUE 6.0
Default
0
0
0