Nortel NN43112-107 User Manual page 18

Agent and Supervisor features
For more information about Nortel Contact Center Manager, visit
www.nortel.com.
To log in as an agent:
2260
2260
or
Not Ready
18
1. Lift the handset.
2. Press the In-Calls
3. If "Enter Agent ID" appears on the
screen, use the dialpad to enter your ID.
4. Press the # key. The phone goes into a
Not Ready state.
5. To join the ACD queue, choose one of
the following:
— Press the
— Press the
key.
In-Calls key.
NotReady key.