Agent and Supervisor features
2260
or
Not Ready
Logging out
You can log out of the system completely or temporarily (Not Ready
state).
To log out:
MakeSetBusy
or
Not Ready
22
5. To join the ACD queue, choose one of
the following:
— Press the
— Press the
Choose one of the following:
•
To log out completely, press the
MakeSetBusy
•
To log out temporarily, press the
NotReady
key.
Note: If you press the
key during an ACD call, you log out
automatically when the call finishes.
In-Calls
key.
NotReady
key.
key.
MakeSetBusy