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Paradyne FrameSaver 9620 User Manual

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AREA CODE CHANGE
Please note that the area code for
Paradyne Corporation in Largo, Florida
has changed from 813 to 727.
For any Paradyne telephone number that
appears in this manual with an 813 area
code, dial 727 instead.

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Summary of Contents for Paradyne FrameSaver 9620

  • Page 1 AREA CODE CHANGE Please note that the area code for Paradyne Corporation in Largo, Florida has changed from 813 to 727. For any Paradyne telephone number that appears in this manual with an 813 area code, dial 727 instead.
  • Page 2 FrameSaver 9620 USER’S GUIDE Document No. 9621-A2-GB20-30...
  • Page 3 FrameSaver 9620 USER’S GUIDE Document No. 9621-A2-GB20-30 August 1997...
  • Page 4 Paradyne Corporation, 8545 126th Avenue North, P.O. Box 2826, Largo, Florida 33779-2826. Paradyne Corporation makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Further, Paradyne Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of Paradyne Corporation to notify any person of such revision or changes.
  • Page 5 The authority to operate this equipment is conditioned by the requirements that no modifications will be made to the equipment unless the changes or modifications are expressly approved by Paradyne. WARNING:...
  • Page 6 Important Information Important Safety Instructions 1. Read and follow all warning notices and instructions marked on the product or included in the manual. 2. The power supply for this product is intended to be used with a 3-wire grounding type plug – a plug which has a grounding pin.

  • Page 7: Table Of Contents

    ........What You Need to Do Before Using the FrameSaver 9620 .
  • Page 8 ............FrameSaver 9620 Access Unit .

  • Page 9: About This Guide

    About This Guide Purpose and Intended Audience This guide contains information needed to properly set up, configure, and operate the FrameSaver 9620. It is intended for equipment operators. Document Organization Section Description Chapter 1 About the FrameSaver 9620. Describes the access unit’s functionality and features, and provides a checklist of activities needed before using the unit.

  • Page 10: Product-Related Documents

    Provides supplemental MIB descriptions, a user interface to MIB cross-reference, and SNMP traps support. 9621-A2-GN10 FrameSaver 9620 Network Describes how to install a NAM in a Access Module (NAM) 1-slot housing. Includes cabling, Installation Instructions operation verification, technical specifications, and pin assignments.

  • Page 11: About The Framesaver 9620

    The FrameSaver 9620 access unit provides an interface between the customer premises equipment (CPE) and a DDS frame relay network to the public frame relay network facilities. The FrameSaver 9620 access unit provides a variety of features and capabilities which support: Aggregated packet applications...

  • Page 12: Data Compression

    When enabled, port rates up to 256 kbps are supported. Data compression capabilities provided by the FrameSaver 9620 include: In Frame Relay mode for frame relay DTEs, supports selective data payload compression of up to six customer-configured PVCs.

  • Page 13: Backup Isdn Bri Dbm

    Assembled Access Unit, Installation Instructions ). Determine the configuration shortcuts to be used before the network cable is connected (see Chapters 1, 3, and 4 of the FrameSaver 9620 Technical Reference for additional information. Complete configuration worksheets for configuring the FrameSaver access unit (see Appendix B of the FrameSaver 9620 Technical Reference ).

  • Page 14: User Interface

    User Interface Interfaces to the FrameSaver 9620 Your interfaces to the FrameSaver 9620 access unit are the front panel LEDs, the menu-driven user interface, and SNMP (simple network management protocol) network management. These interfaces provide feedback and status for the access unit and, if installed, the dial backup module (DBM).

  • Page 15: Menu Hierarchy

    User Interface Menu Hierarchy The menu hierarchy represents the organization of the access unit’s menus and screens. Refer to the enclosed Quick Reference for a pictorial view of the menu hierarchy. Main Menu Screen Entry to all of the access unit’s tasks begins at the Main Menu screen, which has five menus or branches.

  • Page 16: Screen Format Types

    User Interface Screen Format Types Three types of screen formats are available on the async (asynchronous) terminal. Use screen format . . . To . . . Menu selection Display a list of available functions for user selection. (Refer to the enclosed Quick Reference for a pictorial view of the menu hierarchy.) Input Add or change information on a screen.

  • Page 17: Screen Work Areas

    User Interface Screen Work Areas There are two user work areas: Screen area – Where you input information into fields. Screen function key area – Where you perform specific screen functions. Below is a sample async (asynchronous) terminal interface screen. Model Number Menu Path Î...

  • Page 18: Navigating The Screens

    User Interface Navigating the Screens You can navigate the screens by: Using keyboard keys. Switching between the two screen work areas using screen function keys. Keyboard Keys Use the following keyboard keys to navigate within the screen area: To . . . Press .

  • Page 19: Screen Function Keys

    User Interface Screen Function Keys All screen function keys (located in the lower part of the screen; see example on page 2-4) operate the same way (upper- or lowercase) throughout the screens. These keys use the following conventions: For the screen Select .

  • Page 20: Using The Interface

    User Interface Using the Interface This section leads you through the basic operations of using the interface. Selecting from a Menu You select from a menu to get subsequent menus or screens so you can perform desired tasks. Procedure To make a menu selection: 1.

  • Page 21: Making Input Selections

    User Interface Making Input Selections You can enter information into a field in one of several ways. Once the field is selected, you can: Manually type in (enter) the field value or command. Example: Entering bjk as a user’s Login ID on the Administer Logins screen ( from the Control menu/branch ).

  • Page 22: Startup

    Startup Logging In When there is no contention for the user interface and a login is required, you are presented with the Login screen. Up to 10 characters can be entered in the Login ID and Password fields. Valid characters include the following: 0 through 9 a through z A through Z...

  • Page 23: Logging Out

    Startup Logging Out When a login is required and a timeout occurs, you are automatically logged out. You will be prompted for your login next time you try and use the interface. You can also end a session using the screen function area of the user interface. Procedure To log out using the screen function area: 1.
  • Page 24 Startup Procedure Upon beginning a session, the user interface is blank. To activate: 1. Press Return. 2. One of the following occurs: If . . . Then . . . What to do now? Security is disabled The Main Menu screen Begin your session.

  • Page 25: Ending A Session

    Startup Ending a Session Use the Exit function key from any screen to terminate the session. Procedure To end a session: 1. Press Ctrl-a to go to the screen function key area. 2. Select Exit and press Return. The session is terminated; the terminal is disconnected.

  • Page 26: Displaying System Information

    Displaying System Information Displaying Identity Information Use the Identity screen to view identification information about the system, the FrameSaver access unit (NAM), and the DBM (if installed). This information is useful if you are purchasing additional or replacement access units and/or making firmware upgrades.
  • Page 27 4-digit number, followed by 2 digits and 1 alphabetic character. Procedure To enter access unit or site identification (system identity) information, use the following menu sequence: Main Menu Control Device Name Refer to the FrameSaver 9620 Technical Reference for more information. August 1997 9621-A2-GB20-30...

  • Page 28: Statuses

    Displaying System Information Statuses Status information is useful when monitoring the FrameSaver access unit. Use the Status menu to display information concerning: Select . . . To . . . System and Test Status View System and Test Status, including: Health and Status –...

  • Page 29: Displaying Status Information

    Displaying System Information Displaying Status Information Procedure To display statuses: 1. Use the following menu sequence: Main Menu Status 2. Select the type of information you want to view (e.g., Status PVC Connection Status ). The following sections provide information about the status information that is available.
  • Page 30 Displaying System Information Message What It Indicates What To Do Compr Connect Fail, A compression connection Refer to the Troubleshooting DLCI nnnn Problem Tables, Frame Relay for the specified Port 1 PVC Problems, in Chapter 5 of DLCI is down. the Technical Reference.
  • Page 31 Displaying System Information Message What It Indicates What To Do DBM Download A download attempt was Download function is controlled Required interrupted and failed to and for service personnel only. complete. Call your service The NAM software and representative. DBM software are incompatible.
  • Page 32 Displaying System Information Message What It Indicates What To Do Excessive BPVs An excessive number of Verify that the network cable is hhh:mm:ss bipolar violations has been securely attached at both ends. detected on the DDS network interface, followed by the period of time that the condition has existed.
  • Page 33 Displaying System Information Message What It Indicates What To Do Low Compr Ratio, The compression ratio for If not a temporary condition: DLCI nnnn the specified DLCI on Raise the Compression Ratio Port 1 has fallen below the Threshold from the ( Path: threshold that had been main/configuration/edit/ configured.
  • Page 34 Displaying System Information Self-Test Results Messages: These self-test result messages appear in the middle column of the System and Test Status screen. Message What It Indicates What To Do Device Fail One or more of the access 1. Reset the access unit and try unit’s integrated circuit again.
  • Page 35 Displaying System Information Test Status Messages: These test messages appear in the right-most column of the System and Test Status screen. Message What It Indicates What To Do No Test Active No tests are currently No action needed. running. Allow the loopback to continue CSU Loopback Active A Channel Service Unit or abort the test.
  • Page 36 Displaying System Information Message What It Indicates What To Do Latching DSU LB A network-initiated latching No action needed. Active DSU Loopback is currently If the test is running but the running on a 64 kbps clear network has not initiated it, channel circuit.
  • Page 37 Displaying System Information Message What It Indicates What To Do Non-Latching DSU LB A network-initiated No action needed. Active non-latching DSU If the test is running but the Loopback is currently network has not initiated it, running on a 56 kbps change the configuration circuit.

  • Page 38: Lmi Reported Dlcis Status

    Displaying System Information LMI Reported DLCIs Status Use this procedure when the FrameSaver access unit is configured as the user side of LMI (see the frame relay LMI Personality option). Typically, these statuses are available on the network interface. Procedure To display LMI Reported DLCIs Status: 1.

  • Page 39: Pvc Connection Status

    Displaying System Information PVC Connection Status PVC connection statuses are selected from the Status menu. Only PVC connections with Source DLCIs configured to be Active are shown. Follow this menu sequence: Main Menu Status PVC Connection Status Field Status What It Indicates —...
  • Page 40 Displaying System Information Example of PVC Connection Status Screen Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î main/status/connections Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Device Name: Node A 9620 Î...

  • Page 41: Port 1 Compression Status

    Displaying System Information Port 1 Compression Status Compression statuses appear when Port-1 Compression Status is selected from the Status menu. Data compression must be enabled for these statuses to appear. Follow this menu sequence: Main Menu Status Port-1 Compression Status Field Status What It Indicates...

  • Page 42: Dds Interface Status

    Displaying System Information DDS Interface Status Network status appears when DDS Interface Status is selected from the Status menu. Follow this menu sequence: Main Menu Status DDS Interface Status Field Status What It Indicates DDS Line Rate (Kbps) 56 Kbps Line rate on the DDS network 64 Kbps clear channel interface.

  • Page 43: Dbm Interface Status

    Displaying System Information DBM Interface Status ISDN BRI DBM statuses appear when DBM Interface Status is selected from the Status menu. These statuses only appear when a DBM is installed and the ISDN BRI DBM’s BRI-B1 configuration option is enabled. Follow this menu sequence: Main Menu Status...

  • Page 44: Performance Statistics

    Displaying System Information Field Status What It Indicates Active Call Profile 8-Character ISDN Call ISDN Call Profile used for this Profile identifier B channel. Appears when a call is active or in progress. Last Cause Value Various ITU cause Refer to the Last Cause Value Messages messages...

  • Page 45: What Statistics Are Collected

    Displaying System Information What Statistics Are Collected? Performance statistics are collected for the: Physical interfaces Frame relay link Frame relay DLCI PVC connections Compressed DLCIs The following sets of statistics appear, based upon the interface selected: Select . . . For the .

  • Page 46: Displaying Statistical Information

    Displaying System Information Displaying Statistical Information Procedure To display performance statistics: 1. Use the following menu sequence: Main Menu Status Performance Statistics 2. Select the interface and type of information you want to view (e.g., Performance Statistics Port-1 Physical ). You can clear statistical information to start over when you want to observe and estimate the frequency or duration of a specific condition (e.g., gathering information for reporting a problem to the network).

  • Page 47: Network Performance Statistics

    Displaying System Information Network Performance Statistics In addition to the statistics collected for all interfaces, these additional DDS network statistics appear when Network is selected from the Performance Statistics menu. Main Menu Status Performance Statistics Network Physical Statistic What It Indicates No Signal Count Number of times a No Signal ( NS ) condition has occurred.

  • Page 48: Dbm Physical Performance Statistics

    Displaying System Information DBM Physical Performance Statistics These statistics appear when an ISDN BRI DBM is installed, enabled, and DBM Physical is selected from the Performance Statistics menu. Main Menu Status Performance Statistics DBM Physical Statistic What It Indicates Call Attempts Number of unsuccessful call attempts made by the DBM.

  • Page 49: Frame Relay Performance Statistics

    Displaying System Information Frame Relay Performance Statistics These statistics only appear when Port-1, Port-2, or BRI-B1 Frame Relay is selected from the Performance Statistics menu. Follow this menu sequence: Main Menu Status Performance Statistics [Port- 1/Port- 2/BRI-B1] Frame Relay Statistic What It Indicates Frame Relay Link Frames Sent...
  • Page 50 Displaying System Information Statistic What It Indicates Unknown DLCI Number of frames received over the interface that were addressed to unknown DLCIs. The DLCI may not have been configured, or it has been configured to be Inactive. Indicates that the access units or devices at both or either end of the circuit have been configured incorrectly.

  • Page 51: Pvc Performance Statistics

    Displaying System Information PVC Performance Statistics Permanent Virtual Circuit performance statistics only appear when PVCs ( V) is selected from the screen function keys area at the bottom of the Network, Port-1, Port-2, and BRI-B1 Frame Relay screens. Follow this menu sequence: Main Menu Status Performance Statistics...
  • Page 52 Displaying System Information Statistic What It Indicates Rx BECN Frames Number of Backward-Explicit Congestion Notifications received over the interface. The network receives BECNs to notify users of data traffic congestion in the opposite direction of the frame carrying the BECN indicator. Rx FECN Frames Number of Forward-Explicit Congestion Notifications received for the selected DLCI on the interface.

  • Page 53: Clearing Performance Statistics

    Displaying System Information Clearing Performance Statistics You can clear all performance statistics, or clear all statistics for a selected interface using the Clear Statistics menu. NOTES: — You can also use the ClrStats function at the bottom of Performance Statistics screens to clear only the statistics shown on that screen. —...

  • Page 54: Viewing Alarms And Leds Via The User Interface

    Select LEDs 2. Select the port for which status will appear on the access unit’s LEDs. The port change is immediate; the Save function is not required. Refer to the FrameSaver 9620 Technical Reference for more information about Control functions. 4-29...

  • Page 55: Maintenance And Troubleshooting

    This chapter consolidates all indicators, ASCII alarms, device messages, and backup-related last cause messages. LEDs The FrameSaver 9620 access unit’s faceplate includes 12 LEDs (light-emitting diodes) that provide status on the access unit, its network interface, and the DTE interfaces. The following illustration shows a FrameSaver 9620 access unit faceplate.

  • Page 56: Framesaver 9620 Access Unit

    Maintenance and Troubleshooting FrameSaver 9620 Access Unit Label Indication Color What It Means Power and Green ON – Access unit has power and is Operational operational. Status OFF – Access unit is in a power-up self-test, or there is a failure.

  • Page 57: Network Interface

    Maintenance and Troubleshooting Label Indication Color What It Means Test Mode Yellow ON – Loopback or test pattern in progress, initiated locally, remotely, or from the network. OFF – No tests are active. Backup Yellow ON – Access unit is in Backup mode; that is, the backup link has been established, and backup is in progress through the specified Alternate...

  • Page 58: Dte Port 1 Or 2

    Maintenance and Troubleshooting DTE Port 1 or 2 Label Indication Color What It Means P1/ P2 Port 1/ Port 2 Green ON – Port 1 is being monitored. OFF – Port 2 is being monitored. Transmitted Green ON – Data sent from the DTE over Data interchange circuit BA (ITU 103) is all 1’s.

  • Page 59: Ascii Alarm Messages

    Maintenance and Troubleshooting ASCII Alarm Messages The following messages are sent to an ASCII terminal/printer when the ASCII Alarm Messages configuration option is set to COM Port ( Path: main/config/ alarm), or when the async terminal is inactive (logged off). When set, an alarm is sent at the start of an alarm condition.
  • Page 60 Maintenance and Troubleshooting Message What It Indicates What To Do An Out of Service (OOS) An OOS condition has Contact network provider. condition has been been detected on the detected on the DDS DDS network interface, Network Interface. followed by the period of time that the condition has existed.
  • Page 61 Maintenance and Troubleshooting Message What It Indicates What To Do The Low Compression The compression ratio If not a temporary condition: Ratio condition for DLCI for the specified DLCI on Raise the Compression Ratio Number [ DLCI number ] Port 1 has fallen below Threshold from the ( Path: is down on the Port 1 the threshold that had...
  • Page 62 Maintenance and Troubleshooting Message What It Indicates What To Do The Frame Relay DLCI Alarm has been If Network interface: Number [ DLCI number ] generated because the Contact network provider. is down on the [ DDS specified Data Link If a port interface: Network/ Port-1/ Port-2/ Connection Identifier is...

  • Page 63: Device Messages

    Maintenance and Troubleshooting Device Messages All device messages are listed in alphabetical order. Device Error Messages These messages appear in the messages area at the bottom of the screens. Message What It Indicates What To Do Access level is n User’s access level is 2 No action needed.
  • Page 64 Maintenance and Troubleshooting Message What It Indicates What To Do Invalid – Phone Fewer than seven numbers Enter additional number(s), number must be at were entered for the phone Tab to the Clear field, and least 7 digits number associated with the re-enter the BRI phone number.
  • Page 65 Maintenance and Troubleshooting Message What It Indicates What To Do No DLCIs Available for A management PVC is Do not create the link. Net Link being created and the Delete an existing DLCI, and maximum DLCIs already try again. exist. No Management PVC No management PVCs Check that the following have...

  • Page 66: Device Status Messages

    Maintenance and Troubleshooting Message What It Indicates What To Do Set Frame Relay Link Tried to disable the physical 1. Change Link Status to Status to Disable first port when the logical link Disable. was up; tried to change 2. Retry disabling the port. Port Status to Disable while Link Status was enabled.
  • Page 67 Maintenance and Troubleshooting Message What It Indicates What To Do Low Compression Access unit’s compression Raise the Compression Ratio Ratio ratio falls below the Threshold. specified compression ratio Verify whether compressed threshold. data is already being sent. Check Compression Ratio setting to verify that a compression ratio is expected.

  • Page 68: Last Cause Value Messages

    Maintenance and Troubleshooting Last Cause Value Messages These messages appear in the BRI-B1 Last Cause Value field on the DBM Interface Status screen when an ISDN BRI DBM is installed and DBM Interface Status is selected from the Status menu. All messages are presented in alphabetical order.
  • Page 69 Maintenance and Troubleshooting Message Cause What It Indicates What To Do Channel type not Device sending this cause Try another network. implemented does not support the requested channel type. Channel Channel identified for the Retry at another time. unacceptable call is not acceptable to the receiving device.
  • Page 70 Maintenance and Troubleshooting Message Cause What It Indicates What To Do Invalid info element Device sending this cause Contact your service contents has received and representative. implemented an information element, but one or more fields in the element cannot be processed. Invalid message, No other cause in the Contact your service...
  • Page 71 Maintenance and Troubleshooting Message Cause What It Indicates What To Do None — No causes have been No action needed. generated. Non-selected user User has not been awarded No action needed. clearing the incoming call. No route to specify The device sending or Verify that the network transit network receiving this cause does...
  • Page 72 Maintenance and Troubleshooting Message Cause What It Indicates What To Do Quality of service Requested Quality of No action needed. unavailable Service requested cannot be provided (e.g., throughput cannot be supported). Recovery of timer Error-handling procedure Retry the call. expired has been initiated as a result of the expiration of a timer.
  • Page 73 Maintenance and Troubleshooting Message Cause What It Indicates What To Do Suspended call A call resume has been 1. Verify the number in the exists, but not call id attempted, but no Calling ID # field for the suspended call. suspended call exists for this phone number.

  • Page 74: Glossary

    Glossary alternate destination A designated port, DLCI, and EDLCI that provides an alternate path for backup when the primary link or path is out of service. ASCII Devices that can be attached, either locally or remotely, to display or print the access unit’s alarm messages.
  • Page 75 Glossary EDLCI Embedded Data Link Connection Identifier. Use when multiplexing user data on a single DLCI (comparable to having multiple DLCIs on an interface being routed to a single DLCI on the network side). EDLCIs use a proprietary method to multiplex DLCIs that have been selected as one end of a connection.
  • Page 76 Index Configuration menu/branch, 2-2 Access Level, security, 2-3 Shortcut Active, 4-5 access unit, LEDs, 5-2 Shortcuts, 1-2, 2-2, GL-1 Alarm templates, 1-2 (Fail), 5-2 worksheets, iv ASCII messages, 5-5 Connection, Status, 4-16 alternate destination, GL-1 Control applications, iv keys, 2-5 ASCII menu/branch, 2-2 Alarm Messages, 5-5...
  • Page 77 Index diagnostics, 1-1 discovery method, 1-2 installation displaying 1-slot access unit wall mounting kit, iv identity information, 4-1 1-slot assembled access unit, iv statistical information, 4-21 DBM, iv status information, 4-4 NAM, iv DLCI power cord/transformer, iv definition, GL-1 interface interface status, 4-13, 4-16 async terminal/user, 2-4 DLCI Down interface, 4-6...
  • Page 78 Index Main Menu, screen/branch, 2-2 maintenance, 5-1 definition, GL-2 making input selections, 2-8 Download Failed, 4-8 management navigating the screens, 2-5 and IP addressing, iv Network network, user interface, 2-1 Com Link Down, 4-8 SNMP, 1-1 DDS statistics, 4-22 menu interface LEDS, 5-3 branches, 2-2 Management, 2-1...
  • Page 79 Index Status Device messages, 5-12 rates, 1-1 displaying, 4-4 regulatory information, iv information, 4-3 related documents, iv LED, 5-2 Return (Enter) key, 2-5 Line, 4-18 RFC, MIBs support, 1-1 menu/branch, 2-2 right arrow key, 2-5 PVC connection, 4-14 RIP, definition, GL-2 switching between screen areas, 2-8 RXD, LED, 5-4 synchronous, GL-2...

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