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Questions and Answers
Documents Are Not Being Sent Correctly.
❏
Cannot send after dialing?
Is the document set in the automatic document feeder (ADF)
correctly?
Is the number dialing correctly?
Is the transmission speed too fast for the telephone lines in your
area?
Is the other fax out of paper?
Are the rollers dirty?
❏
Does memory fill up immediately when you try to send?
Are the document mode settings on?
❏
Are documents streaked with lines after they print on the other
fax?
Is the scanning glass on your fax clean?
❏
Are your documents printing at a reduced size on the other fax?
Are the document feed guides set properly when you scan docu-
ments for sending?
15-42
Maintenance & Frequently Asked Questions
Remove the document and set it correctly. (➞6-3,15-2)
Check the number registered for the speed dialing button and
make sure it is correct. You may want to print a list of all regis-
tered speed dialing buttons. (➞14-2) If you do not have time to
check and correct the registration immediately, use regular
dialing. (➞6-7)
The telephone lines in your area may be in poor condition. Select
a lower transmission speed. (➞4-13, 4-22, 16-30)
Call the other party and make sure their fax is supplied with
paper.
Clean the rollers. (➞15-29)
The Fine, Super Fine, Ultra Fine or Text/Photo settings can use
large amounts of memory when scanning certain types of
documents. Use direct sending. (➞6-15)
Copy a document on your fax and see if the copy is streaked or
dirty. If the print is streaked, clean the scanning glass. (➞15-32)
Make sure the document feed guides are snug against the side of
the document you scan for sending. (➞6-3)
Chapter 15
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