Printout Problems
The font will not print
Cause
You may use the printer fonts
substituted for specified
TrueType fonts.
The selected font is not
supported by your printer.
Printout is garbled
Cause
The interface cable may not be
plugged in securely.
You may not be using the
correct interface cable.
The emulation setting for the
port may not be correct.
Note:
If a status sheet does not print correctly, your printer may be damaged. Contact
your dealer or a qualified service representative.
264
Troubleshooting
What to do
In the printer driver, choose the Print
TrueType fonts as bitmap button in the
Extended Settings dialog box.
Make sure that you have installed the
correct font. See "Available Fonts" on
page 377 for more information.
What to do
Make sure that both ends of the
interface cable are plugged in securely.
If you are using the parallel interface,
make sure that the cable is a
double-shielded, twisted-pair interface
cable no more than six feet in length.
If you are using the USB interface, use a
Revision 1.1 or 2.0 cable.
Specify the emulation mode by using
the printer's control panel menus. See
"Emulation Menu" on page 349.