Xerox EC70 User Manual page 5

5 Maintenance ........................................................................................................................ 103
General Precautions ............................................................................................................. 104
Billing and Usage Information ............................................................................................. 105
Cleaning the Printer ............................................................................................................. 106
Cleaning the Document Glass and Document Cover....................................................... 106
Cleaning the Exterior ..................................................................................................... 106
Ordering Supplies................................................................................................................. 107
Consumables ................................................................................................................. 107
When to Order Supplies ................................................................................................. 107
Routine Maintenance Items................................................................................................. 109
Replacing the Toner Cartridges....................................................................................... 109
Replacing the Fuser........................................................................................................ 110
Replacing the Waste Toner Container............................................................................. 112
Replacing the Drum Cartridges....................................................................................... 113
Replacing the Charge Corotron ...................................................................................... 116
Recycling Supplies................................................................................................................ 117
6 Troubleshooting ................................................................................................................... 119
General Troubleshooting ...................................................................................................... 120
Printer Does Not Turn On ............................................................................................... 120
Printing Takes Too Long ................................................................................................. 120
Printer Resets or Turns Off Frequently............................................................................. 120
2-Sided Printing Problems .............................................................................................. 121
Scanner Error ................................................................................................................. 121
Paper Jams .......................................................................................................................... 122
Minimizing Paper Jams .................................................................................................. 122
The Printer Pulls Multiple Sheets Together...................................................................... 122
Paper Jam Message Stays On......................................................................................... 123
Media Misfeeds ............................................................................................................. 123
Clearing Paper Jams ...................................................................................................... 123
Clearing Jams in the C/Z Folder ...................................................................................... 125
Print Quality Problems.......................................................................................................... 133
Copy and Scan Problems ...................................................................................................... 134
Fax Problems ....................................................................................................................... 135
Problems Sending Faxes................................................................................................. 135
Problems Receiving Faxes............................................................................................... 135
Getting Help ........................................................................................................................ 137
Locating the Serial Number............................................................................................ 137
Control Panel Messages ................................................................................................. 137
Alerts ............................................................................................................................. 137
Web Resources............................................................................................................... 138
A Specifications........................................................................................................................ 139
Printer Configurations .......................................................................................................... 140
Standard Features.......................................................................................................... 140
Table of Contents
Xerox ® EC70 Color Copier/Printer
User Guide
5